📞 Call for pricing and availability: (800) 780-8101
Westminster-Canterbury Of Richmond
1600 Westbrook Ave, Richmond, VA 23227
For Pricing & Availability
(800) 780-8101To Reach a Resident
(804) 256-2092Estimated Pricing
Price Comparison
Westminster-Canterbury Of Richmond Description
Westminster-Canterbury Of Richmond is a community that offers assisted living, memory care and nursing care and is located in the town of Lakeside, Virginia. Residents who live at the facility are able to choose from a range of studio, one-bedroom and two-bedroom room layouts.
The community has an average rating of 7.8 out of 10 making it the 35th highest rated community in the city out of 65 communities. See more information on reviews.
The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Richmond
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Richmond
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Richmond
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Experiences:
- Staff and residents described as wonderful and life-changing.
- High praise for the compassionate care provided, especially in healthcare and end-of-life situations.
- Volunteers have enjoyed their experiences and found the community engaging.
- Visitors noted excellent care and helpful cafeteria staff.
- Residents appreciate the nice facilities and the community.
- Home health team received commendation for their patience and helpfulness.
- Facility described as stylish, comfortable, and akin to a hotel with wonderful staff.
- Security and staff helpfulness highlighted positively.
- New promenade section and restaurant received high praise for food quality and service.
Negative Experiences:
- Concerns about accessibility features and emergency response protocols.
- Communication issues with administration and social workers, leading to frustration and confusion.
- Reports of rude and passive-aggressive staff behavior.
- Allegations of workplace discrimination and favoritism.
- Disappointment with the lack of follow-up on incidents and security protocol breakdowns.
- Rehab Manager described as disrespectful and rude.
Mixed Experiences:
- Some staff members in housekeeping perceived as unwelcoming and bossy, contrasting with the overall friendly environment.
Overall:
The reviews present a mixed picture of the facility, with many praising the compassionate care, engaging community, and excellent facilities, while others raise concerns about communication, staff behavior, and management issues. Prospective residents and their families may want to consider these aspects when making decisions.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 2
Staffing rating: 5
Quality measure rating: 4
Long-term quality measure rating:
4
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Oct. 1, 1975
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 158
Total current residents: 142
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: None
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-04-14 | 2021-06-02 | F | Smoke Deficiencies | Properly install and monitor supervisory attachments on automatic sprinkler systems. |
| 2021-04-14 | 2021-06-02 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-04-14 | 2021-06-02 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2021-04-14 | 2021-06-02 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2018-07-11 | 2018-09-17 | D | Construction Deficiencies | Meet other general requirements. |
| 2018-07-11 | 2018-09-17 | E | Egress Deficiencies | Meet other general requirements. |
| 2018-07-11 | 2018-09-17 | E | Egress Deficiencies | Meet other general requirements that are deficient. |
| 2018-07-11 | 2018-09-17 | E | Smoke Deficiencies | Have an enclosure around a vertical opening shaft. |
| 2018-07-11 | 2018-09-17 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2018-07-11 | 2018-09-17 | D | Smoke Deficiencies | Install a fire alarm system that can be heard throughout the facility. |
| 2018-07-11 | 2018-09-17 | D | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2018-07-11 | 2018-09-17 | C | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-07-11 | 2018-09-17 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2018-07-11 | 2018-09-17 | D | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2018-07-11 | 2018-09-17 | F | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2018-07-11 | 2018-09-17 | C | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2018-07-11 | 2018-09-17 | C | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2018-07-11 | 2018-09-17 | C | Electrical Deficiencies | Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel. |
| 2018-07-11 | 2018-09-17 | C | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2018-07-11 | 2018-09-17 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2018-07-11 | 2018-09-17 | C | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that testing and maintenance of electrical equipment is performed. |
| 2017-04-12 | 2017-06-05 | E | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2017-04-12 | 2017-06-05 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-06-28 | $63,752 |
What is in the Neighborhood
- The closest city is Lakeside which is 1.1 miles away and has a population of 11,849 (small town).
- The average income is $67,405, which is high compared to other zip codes.
- Weather
- High Temperature: 84
- Low Temperature: 39
- Average Temperature: 62.3
- Day Breakdown: The area gets 151 days of rain, 10 days of snow and 203 days of sun
- Precipitation: 2.1 inches a year
- The median age is 33.6 years old, low compared to other cities.
- 5.69% of the population are Veterans which is a high percentage of Veterans compared to other cities.
- 7.15% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
- The population is 2% American Indian and Alaska Native, 2% Asian, 45% Black or African-American, 5% Hispanic or Latino, and 43% White.
- The crime rate is 7.22 per 100 people which is very high compared to other cities.
- Violent Crime: 1.37 incidents per 100 people
- Property Crime: 4.74 incidents per 100 people
- Drug-Related Crime: 0.24 incidents per 100 people
- The average life expectancy in zip code is 78.68 years old, which is high compared to other zip codes.
- Air Quality: Good Days 225.0, Moderate Days 28.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Walmart Neighborhood Market
0.6 miles awayFood Lion
0.7 miles awayInternational Market and Bakery
1.1 miles awayLidl
1.9 miles awayStella's Grocery
2.0 miles awayTransportation
Richmond Staples Mill Road
2.4 miles awayBus Stations
FlixBus Richmond
2.4 miles awayGRTC - Bus Stop
2.5 miles away2044
2.6 miles away2043
2.7 miles awayAllison St Eastbound
2.8 miles awayBanks
Franklin Federal Savings Bank
0.5 miles awaySunTrust
0.6 miles awayWells Fargo
0.8 miles awayTowne Bank
1.8 miles awayBank of America
2.1 miles awayHospitals
Children's Hospital of Richmond at VCU Brook Road Campus
1.8 miles awayNorthSide Hospital
2.5 miles awaySaint Mary's Hospital
2.8 miles awayRetreat Doctors' Hospital
3.0 miles awayChiropratic Health and Wellness Center
3.1 miles awayPharmacies
Walgreens
0.5 miles awayCVS Pharmacy
0.8 miles awayLafayette Pharmacy
2.5 miles awayWestwood Pharmacy
3.2 miles awayRite Aid
3.4 miles awayDentists
Adventure Dental
0.8 miles awayDr. Boone, DDS
0.9 miles awayFamily Dentist
1.1 miles awayAffordable Dentures
2.7 miles awayGrove Avenue Family Dentistry
3.0 miles awayParks
Spring Park Historic Site
0.2 miles awayBryan Park
0.3 miles awayLakeside Recreation Area
0.7 miles awayPine Camp Cultural Arts and Community Center
0.7 miles awayBelmont Park
0.8 miles awayNone Found
Shopping
Virginia Center Commons Mall
5.3 miles awayRegency Square
5.7 miles awayShort Pump Town Center
9.3 miles awayChesterfield Towne Center
10.0 miles awayCulture
Midtown Design Gallery
1.8 miles awayStudio Two Three
2.1 miles awayThe Children's Theatre at Willow Lawn
2.2 miles awayThe Estates at Horsepen Amphitheater
3.2 miles awayThe Writing Room
3.3 miles awayRestaurants
Dot's Back Inn
0.6 miles awayZorba's Pizza
0.6 miles awayKnockout Pizza & Subs
0.6 miles awayThe Mill on MacArthur
0.6 miles awayMi Jalisco Family Mexican Restaurant
0.6 miles awayGet exact pricing & check availability
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