Westminster Assisted Living Of Decatur

Positive Reviews:

• Many reviewers praise the facility for its excellent care, clean environment, and professional management.
• Staff members, including the nursing director and the executive director, express pride in their work and the facility, highlighting a family-like atmosphere and a passion for caring for residents.
• Activities and interactions between staff and residents are frequently mentioned, with a focus on creating a loving and respectful environment.
• Several reviews note the facility as a wonderful place for family members, recommending it based on personal experiences of respect, kindness, and high-quality care.

Negative Reviews:

• Some reviewers express dissatisfaction with the treatment of their family members, including issues with medication management and staff responsiveness.
• Concerns are raised about the facility's handling of challenging situations, such as residents refusing medication, and the perceived lack of adequate care leading to negative outcomes.
• A reviewer describes their experience as horrible, citing rudeness among staff and a lack of access to their loved one due to COVID-19 restrictions.

Mixed Feedback:

• While many reviews highlight the caring and dedicated nature of the staff, some point out areas for improvement, particularly in handling specific care challenges.
• The facility is generally described as clean, well-managed, and resident-friendly, with a strong emphasis on creating a family-like atmosphere.
• Despite some negative experiences, the overall sentiment leans towards a positive view of the facility, with many reviewers willing to recommend it to others.