📞 Call for pricing and availability: (800) 780-8101
Westfield Center
60 East Silver Street, Westfield, MA 01085
For Pricing & Availability
(800) 780-8101To Reach a Resident
(413) 562-5121Estimated Pricing
Price Comparison
Westfield Center Description
Westfield Center is a community that offers assisted living, nursing care, respite care, skilled nursing and rehabilitation and is located in the town of Westfield, Massachusetts and is part of the Genesis HealthCare network of communities. Residents who live at the facility are able to choose from a range of studio, suite and semi-private or share or companion room layouts.
The community has an average rating of 9.3 out of 10 making it the 2nd highest rated community in the city out of 5 communities. See more information on reviews.
The Nursing Home at this community has a 5 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Westfield
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Westfield
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Westfield
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Former employees and residents praise the facility for its welcoming and clean environment.
- Nurses and staff are described as kind, helpful, and professional, contributing to a positive experience.
- The rehab team and nursing staff are highly recommended for their attentive and caring approach.
- Special mentions of the facility's efforts to celebrate personal milestones and maintain a friendly atmosphere.
- Some reviewers highlight the facility's cleanliness and the positive energy among the staff.
- Genesis Healthcare Westfield Center is commended for its quality care and the involvement of its administration in daily operations.
Negative Reviews:
- Some reviews mention issues with understaffing and limited medical supplies.
- Concerns about the facility's physical condition and the responsiveness of the administration.
- There are reports of patients not receiving adequate therapy and experiencing issues with personal item security.
- A few reviewers express dissatisfaction with the quality of food and nighttime care.
Mixed Reviews:
- While many reviews praise the staff and cleanliness, some highlight areas needing improvement such as food quality and facility maintenance.
- Experiences vary with some expressing complete satisfaction with the care provided and others advising caution based on their experiences.
Overall, Westfield Center receives a mix of highly positive reviews for its staff, cleanliness, and care quality, alongside some critical feedback regarding staffing levels, facility condition, and administrative responsiveness.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 5
Health inspection rating: 4
Staffing rating: 3
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: April 17, 1990
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 98
Total current residents: 63
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $3250
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-09-20 | 2022-11-04 | D | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2022-09-20 | 2022-11-04 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-09-20 | 2022-11-04 | D | Services Deficiencies | Have elevators that firefighters can control in the event of a fire. |
| 2022-09-20 | 2022-11-04 | D | Services Deficiencies | Install properly constructed and protected linen or trash chutes. |
| 2022-09-20 | 2022-11-04 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-03-06 | 2019-03-06 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2019-03-06 | 2019-03-15 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-03-06 | 2019-03-11 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-01 | 2023-04-09 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-09-13 | 2022-11-05 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2022-09-13 | 2022-11-05 | B | Resident Rights Deficiencies | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. |
| 2022-09-13 | 2022-11-05 | E | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2022-09-13 | 2022-11-05 | B | Resident Assessment and Care Planning Deficiencies | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. |
| 2022-09-13 | 2022-11-05 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2022-09-13 | 2022-11-05 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2022-09-13 | 2022-11-05 | D | Quality of Life and Care Deficiencies | Assist a resident in gaining access to vision and hearing services. |
| 2022-09-13 | 2022-11-05 | D | Quality of Life and Care Deficiencies | Provide appropriate foot care. |
| 2022-09-13 | 2022-11-05 | E | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-09-13 | 2022-11-05 | E | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2022-09-13 | 2022-11-05 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2022-09-13 | 2022-11-05 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2022-09-13 | 2022-11-05 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-01-29 | 2020-02-14 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2020-01-29 | 2020-02-14 | D | Quality of Life and Care Deficiencies | Provide appropriate foot care. |
| 2020-01-29 | 2020-02-14 | D | Quality of Life and Care Deficiencies | Provide or obtain dental services for each resident. |
| 2020-01-29 | 2020-02-14 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2023-03-01 | $3,250 |
What is in the Neighborhood
- The closest city is Westfield which is 0.9 miles away and has a population of 41,690 (mid sized town).
- The average income is $69,912, which is high compared to other zip codes.
- Weather
- High Temperature: 77
- Low Temperature: 28
- Average Temperature: 52.1
- Day Breakdown: The area gets 152 days of rain, 40 days of snow and 172 days of sun
- Precipitation: 2.4 inches a year
- The crime rate is 2.31 per 100 people which is low compared to other cities.
- Violent Crime: 0.6 incidents per 100 people
- Property Crime: 1.35 incidents per 100 people
- Drug-Related Crime: 0.06 incidents per 100 people
- The average life expectancy in zip code is 78.61 years old, which is average compared to other zip codes.
- Air Quality: Good Days 156.0, Moderate Days 25.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Big Y
0.4 miles awayStop and Shop
0.4 miles awayVictory International
0.6 miles awayPrice Rite
0.7 miles awayWalmart Supercenter
1.7 miles awayNone Found
Bus Stations
NOBLE / SILVER
0.0 miles awayNOBLE / MURPHY
0.1 miles awaySILVER / KASPER
0.2 miles awayNOBLE / MCKINLEY
0.2 miles awayMAIN / NOBLE
0.3 miles awayBanks
Polish National Credit Union
0.4 miles awayTD Bank
0.5 miles awayFirst Niagara Bank
0.6 miles awayBerkshire Bank
0.7 miles awayWestfield Bank
0.7 miles awayHospitals
Noble Hospital
0.9 miles awayWestern Massachusetts Hospital
2.0 miles awayProvidence Behavioral Health Hospital
6.4 miles awayBaystate Medical Center
6.9 miles awayMercy Medical Center
7.3 miles awayPharmacies
Walgreens
0.5 miles awayCVS Pharmacy
0.8 miles awayCVS
6.1 miles awayCVS/pharmacy
7.4 miles awayWalgreens Pharmacy
9.6 miles awayDentists
Oakdale Dental Associates, PC
8.2 miles awayAspen Dental
11.9 miles awayZubkov Dental
12.0 miles awayDr. Dental
12.2 miles awayHampshire Family Dental
15.1 miles awayParks
White Street Pocket Park
0.4 miles awayAmelia's Garden
0.5 miles awayElizabeth Parker Park
0.5 miles awayGeneral Shepard Park
0.5 miles awayWater Line
0.6 miles awayPlaces of Worship
First Church of Christ, Congregational
7.8 miles awayShopping
Holyoke Shopping Center
7.2 miles awayTower Square Mall
7.6 miles awayEnfield Square
11.5 miles awayEastfield Mall
13.0 miles awayThornes Marketplace
15.1 miles awayCulture
Majestic Theatre
6.0 miles awayParamount Theater
7.5 miles awayCityStage Symphony Hall
7.7 miles awayFuller Arts Center
9.4 miles awayKaren Sprague Cultural Arts Center
9.4 miles awayRestaurants
The Tavern Restaurant
0.6 miles awayApplebee's
0.8 miles awayPasquales
0.9 miles awayPanda House
1.0 miles awayWestwood Restaurant & Pub
1.2 miles awayGet exact pricing & check availability
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