Westchester Gardens Health & Rehabilitation

Review Summary:

• One review reports a negative experience where a resident suffered from a lack of care, resulting in a fractured back, bladder infection, and bed sores. The staff was described as horrible.
• Another review praises Westchester Gardens for their exceptional care and communication, highlighting the politeness of the front desk staff and the outstanding night nurse.
• A nurse with 15 years of experience criticizes the nursing care as inadequate, noting a lack of knowledge and poor medication management.
• A review describes the facility as terrible, citing overmedication, neglect, and unclean conditions. The staff's attitude and competence were heavily criticized.
• One positive review mentions the facility as a great place with amazing staff, expressing a desire never to leave.
• A review advises against sending loved ones to the facility, highlighting the weekend staff's lack of empathy and professionalism. Issues with care, cleanliness, and management were also mentioned.
• A review shares a distressing experience where a patient was treated poorly, leading to severe pain and neglect. The staff's lack of compassion and professionalism was emphasized.

Overall, the reviews present a mixed picture of the facility, with some praising the care and staff, while others report serious concerns about neglect, incompetence, and lack of compassion.