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West Valley Post Acute
7057 Shoup Ave, West Hills, CA 91307
For Pricing & Availability
(800) 780-8101To Reach a Resident
(818) 348-8422Estimated Pricing
Price Comparison
West Valley Post Acute Description
West Valley Post Acute is a community that offers nursing care and is about 3.1 miles outside the town of Calabasas, California. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 8.4 out of 10 making it the 6th highest rated community in the city out of 14 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
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Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of the facility present a mixed picture, with some highlighting the helpful and friendly staff, clean environment, and secure feeling for residents. Positive comments mention the attentiveness of team members, the well-staffed nature of the facility, and the clean and loving atmosphere provided for care.
However, several reviews raise serious concerns about the facility's management of resident care, including issues with accommodating dietary needs, handling of personal belongings, and responsiveness to health emergencies. Some reviewers reported negative experiences with room conditions, such as water leaks and cleanliness, and a lack of physical therapy and activities for residents. Concerns were also raised about the facility's handling of COVID-19, with one reviewer stating their relative contracted the virus during their stay.
Other criticisms include the facility's communication with families, the quality of food, and the overall approach to resident care, with some suggesting a lack of attention and care for long-term residents. Despite these concerns, some reviews praise the facility for its renovation, cleanliness, and the caring nature of some staff members.
Overall, while there are positive aspects noted, such as the facility's environment and some caring staff, there are significant concerns about the quality of care, responsiveness to resident needs, and management practices that potential residents and their families should consider.
Reviews
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Health
Services
Activities
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 3
Quality measure rating: 4
Long-term quality measure rating:
5
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Dec. 10, 1968
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 128
Total current residents: 112
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 20
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $658
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
Scope | |||
---|---|---|---|
Severity of Deficiency | Isolated | Pattern | Widespread |
Immediate jeopardy to resident health or safety | J | K | L |
Actual harm that is not immediate jeopardy | G | H | I |
No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
Survey Date | Correction Date | Letter | Category | Description |
---|---|---|---|---|
2022-02-02 | 2022-02-20 | C | Emergency Preparedness Deficiencies | Address patient/client population and determine types of services needed. |
2022-02-02 | 2022-02-20 | D | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
2022-02-02 | 2022-02-20 | E | Egress Deficiencies | Have exits that are accessible at all times. |
2022-02-02 | 2022-02-20 | D | Smoke Deficiencies | Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire. |
2022-02-02 | 2022-02-20 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
2022-02-02 | 2022-02-20 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
2022-02-02 | 2022-02-20 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
2022-02-02 | 2022-02-20 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
2019-09-30 | 2019-10-18 | C | Emergency Preparedness Deficiencies | Address patient/client population and determine types of services needed. |
2019-09-30 | 2019-10-18 | C | Emergency Preparedness Deficiencies | Establish methods for sharing information. |
2019-09-30 | 2019-10-18 | C | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
2019-09-30 | 2019-10-18 | E | Egress Deficiencies | Provide rooms that can be unlocked from inside without a key. |
2019-09-30 | 2019-10-18 | E | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
2019-09-30 | 2019-10-18 | D | Smoke Deficiencies | Have properly installed hallway dispensers for alcohol-based hand rub. |
2019-09-30 | 2019-10-18 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
2018-09-26 | 2018-10-15 | C | Emergency Preparedness Deficiencies | Address patient/client population and determine types of services needed. |
2018-09-26 | 2018-10-15 | C | Emergency Preparedness Deficiencies | Include a process for Emergency Preparedness collaboration. |
2018-09-26 | 2018-10-15 | C | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
2018-09-26 | 2018-10-15 | C | Emergency Preparedness Deficiencies | Establish procedures for tracking staff and patients during an emergency. |
2018-09-26 | 2018-10-15 | C | Emergency Preparedness Deficiencies | List the names and contact information of those in the facility. |
2018-09-26 | 2018-10-15 | C | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
2018-09-26 | 2018-10-15 | D | Egress Deficiencies | Provide rooms that can be unlocked from inside without a key. |
2018-09-26 | 2018-10-15 | E | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
2018-09-26 | 2018-10-15 | E | Egress Deficiencies | Have exits that are accessible at all times. |
2018-09-26 | 2018-10-15 | F | Egress Deficiencies | Meet other general requirements that are deficient. |
2018-09-26 | 2018-10-15 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
2018-09-26 | 2018-10-15 | E | Smoke Deficiencies | Have a complete alarm system manually initiated and initiated by fire sprinkler system connection. |
2018-09-26 | 2018-10-15 | D | Smoke Deficiencies | Install an approved automatic sprinkler system. |
2018-09-26 | 2018-10-15 | E | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
2018-09-26 | 2018-10-15 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
2018-09-26 | 2018-10-15 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that testing and maintenance of electrical equipment is performed. |
Health Safety Deficiencies
Survey Date | Correction Date | Letter | Category | Description |
---|---|---|---|---|
2023-06-01 | 2023-06-24 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
2023-06-01 | 2023-06-24 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
2023-03-17 | 2023-03-29 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
2023-03-17 | 2023-03-29 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
2023-03-17 | 2023-03-29 | E | Environmental Deficiencies | Keep all essential equipment working safely. |
2023-03-17 | 2023-03-29 | D | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
2023-02-22 | 2023-02-23 | D | Resident Rights Deficiencies | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. |
2022-09-23 | 2022-09-29 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
2022-08-02 | 2022-08-19 | E | Resident Rights Deficiencies | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. |
2022-01-28 | 2022-02-25 | D | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
2022-01-28 | 2022-02-25 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
2022-01-28 | 2022-02-25 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
2022-01-28 | 2022-02-25 | B | Resident Assessment and Care Planning Deficiencies | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. |
2022-01-28 | 2022-02-25 | B | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
2022-01-28 | 2022-02-25 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
2022-01-28 | 2022-02-25 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
2022-01-28 | 2022-02-25 | E | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
2022-01-28 | 2022-02-25 | E | Quality of Life and Care Deficiencies | Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. |
2022-01-28 | 2022-02-25 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
2022-01-28 | 2022-02-25 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
2022-01-28 | 2022-02-25 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
2022-01-28 | 2022-02-25 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
2022-01-28 | 2022-02-25 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
2022-01-28 | 2022-02-25 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
2022-01-28 | 2022-02-25 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
2022-01-28 | 2022-02-25 | B | Environmental Deficiencies | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. |
2022-01-28 | 2022-02-25 | D | Environmental Deficiencies | Make sure that a working call system is available in each resident's bathroom and bathing area. |
2022-07-24 | 2022-07-29 | D | Resident Rights Deficiencies | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. |
2022-06-13 | 2022-06-15 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
2019-09-19 | 2019-10-18 | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
2019-09-19 | 2019-10-18 | D | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
2019-09-19 | 2019-10-18 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
2019-09-19 | 2019-10-18 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
2019-09-19 | 2019-10-18 | E | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
2019-09-19 | 2019-10-18 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
2019-09-19 | 2019-10-18 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
2019-09-19 | 2019-10-18 | E | Nutrition and Dietary Deficiencies | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. |
2019-09-19 | 2019-10-18 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
2019-09-19 | 2019-10-18 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
2019-09-19 | nan | B | Environmental Deficiencies | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. |
2021-03-07 | 2021-03-17 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
2021-01-08 | 2021-01-20 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
2020-11-28 | 2020-12-10 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
2020-11-27 | 2020-12-10 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
2020-11-05 | 2020-11-20 | D | Administration Deficiencies | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. |
2020-10-24 | 2020-10-31 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
2020-08-25 | 2020-09-03 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
2018-09-21 | 2018-10-15 | E | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
2018-09-21 | 2018-10-15 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
2018-09-21 | 2018-10-15 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
2018-09-21 | 2018-10-15 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
2018-09-21 | 2018-10-15 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
2018-09-21 | 2018-10-15 | E | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
2018-09-21 | 2018-10-15 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
2018-09-21 | 2018-10-15 | D | Infection Control Deficiencies | Implement a program that monitors antibiotic use. |
2018-09-21 | nan | B | Environmental Deficiencies | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. |
Fines
Fine Date | Fine Amount |
---|---|
2020-07-31 | $5,330 |
2022-01-17 | $658 |
What is in the Neighborhood
- The closest city is Calabasas which is 3.1 miles away and has a population of 23,058 (small town).
- The average income is $116,567, which is very high compared to other zip codes.
- Weather
- High Temperature: 79
- Low Temperature: 58
- Average Temperature: 68.7
- Day Breakdown: The area gets 53 days of rain and 311 days of sun
- Precipitation: 0.6 inches a year
- The average life expectancy in zip code is 80.56 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 18.0, Moderate Days 131.0, Unhealthy for Sensitive Groups Days 21.0, Unhealthy Days 12.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Ralphs
0.2 miles awayFollow Your Heart Market
0.7 miles awayTrader Joe's
0.7 miles awaySprouts Farmers Market
0.8 miles awayCostco
1.0 miles awayNone Found
Bus Stations
Warner Center Transit Hub
1.4 miles awayCE 422;VCExp.;LAMTA 161
1.5 miles awayVENTURA COUNTY EXPRESS BUS
1.5 miles awayCE 422
1.6 miles awayCE 422;MTA 161
2.1 miles awayBanks
Wells Fargo
0.6 miles awayCharles Schwab
1.1 miles awayCity Bank
1.1 miles awayFinancial Partners Credit Union
1.2 miles awayLockheed Federal Credit Union
1.2 miles awayHospitals
West Hills Hospital & Medical Center
0.7 miles awayKaiser Permanente Woodland Hills Medical Center
2.3 miles awayNorthridge Hospital Medical Center
4.9 miles awayProvidence Tarzana Medical Center
5.0 miles awayNu Vela Esthetica
6.1 miles awayPharmacies
Walgreens
0.8 miles awayCVS Pharmacy
0.9 miles awayRite Aid
2.1 miles awayCVS pharmacy
3.0 miles awayDentists
Royal Dental Practice
0.9 miles awayWarner Village Dental
1.2 miles awayDaniel E. Cronk, DDS
2.5 miles awayTimothy H. Jordan DMD
2.5 miles awayNorthridge Dental Works
4.9 miles awayParks
Los Angeles
0.2 miles awayShadow Ranch Park
0.3 miles awayCanoga Park
0.9 miles away4 Oaks Park
1.2 miles awayWoodland Hills
1.3 miles awayPlaces of Worship
Wilshire Boulevard Temple
20.1 miles awayThien Hau Temple
23.4 miles awayLa Iglesia de Nuestra Señora la Reina de los Ángeles
23.6 miles awayShopping
Topanga Plaza
0.7 miles awayWestfield Topanga
0.8 miles awayPride Center
1.0 miles awayPlaza Di Northridge
4.3 miles awayNorwood Shopping Center
7.9 miles awayCulture
Madrid Theater
0.8 miles awayWest Valley Playhouse
0.8 miles awayrehearsal
0.8 miles awayGym
1.5 miles awayBredlow Pavilion
1.7 miles awayRestaurants
Poppers Frozen Popcorn
0.1 miles awayNicos
0.1 miles awayCurrywurst
0.2 miles awayWeiler's Deli
0.2 miles awayCoco's
0.3 miles awayGet exact pricing & check availability
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