📞 Call for pricing and availability: (800) 780-8101

West Side House Ltc Facility

35 Fruit Street, Worcester, MA 01609

Nursing Home Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(508) 752-6763

Estimated Pricing

Studio
Estimated $8,202

Price Comparison

  • Average City Price: $8,400
  • Average State Price: $7,915
  • Average National Price: $7,508


  • West Side House Ltc Facility Description

    West Side House Ltc Facility is a community that offers nursing care and rehabilitation and is located in Worcester, Massachusetts. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 6.5 out of 10 making it the 22nd highest rated community in the city out of 33 communities. See more information on reviews.

    The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Worcester


    Community Reviews

    6.5
    West Side House Ltc Facility
    Based on My Caring Plan's proprietary scoring, including 40 reviews across the web

    Ranking

  • Ranking in City: 23 out of 33 communities in Worcester
  • Ranking in State: 519 out of 664 communities in MA
  • Facility and Grounds B

    Staff B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • A very welcoming place with professional and kind staff.
    • Wonderful and caring staff, highly recommended.
    • Great resident population, making work enjoyable.
    • Family-owned with many years of service to veterans and a unique Brain Injury program.
    • Staff and administration are kind and compassionate, making the facility feel welcoming despite its age.
    • Great facility with staff taking pride in their work.
    • Family-oriented workplace with great staff appreciation.
    • Highly recommended facility in Worcester with kind and caring nurses and CNAs.
    • Staff are friendly, hardworking, and genuinely care about the residents.
    • Renovations and updates have been made to the building, with long-term staff deeply caring for residents.
    • Staff strive to make each resident's experience positive.

    Negative Reviews:

    • One review dismisses the place as a joke without further details.
    • Complaints about cleanliness, understaffing, and poor food quality.
    • Allegations of neglect leading to severe health consequences and even death.
    • Claims of mismanagement, lack of proper rehabilitation facilities, and unresponsive administration.
    • Some staff reportedly faced unjust termination or had to choose between job and family.
    • Issues with the building being old and in need of renovation.
    • Complaints about the lack of activities and proper care for residents.

    Mixed Reviews:

    • Some reviewers found the staff amazing and loved working there, while others had negative experiences with management and care standards.
    • While some praise the facility for its caring staff and renovated areas, others criticize it for neglect and poor conditions.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Therapists

    Mental health

    Rehabilitation

    Nursing care

    Speech


    Services

    Individual service plans

    Individualized service plan


    Activities

    Daily activities

    Therapeutic recreation


    Dining

    Dining room



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 3
    Health inspection rating: 2
    Staffing rating: 5
    Quality measure rating: 2
    Long-term quality measure rating: 2


    Nursing Home Overview

    Participation date: July 1, 1990
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 91
    Total current residents: 48
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 0
    Number of payment denials: 0
    Number of fines: 2
    Total cost of fines: $24578


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-02-10 2022-03-25 F Emergency Preparedness Deficiencies Implement emergency and standby power systems.
    2022-02-10 2022-03-25 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2022-02-10 2022-03-25 F Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2022-02-10 2022-03-25 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2022-02-10 2022-03-25 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-09-12 2019-10-11 F Emergency Preparedness Deficiencies Establish policies and procedures for sheltering.
    2019-09-12 2019-10-11 F Emergency Preparedness Deficiencies Establish policies and procedures for volunteers.
    2019-09-12 2019-10-11 F Emergency Preparedness Deficiencies Establish roles under a Waiver declared by secretary.
    2019-09-12 2019-10-11 F Emergency Preparedness Deficiencies Provide primary/alternate means for communication.
    2019-09-12 2019-10-11 F Emergency Preparedness Deficiencies Establish methods for sharing information.
    2019-09-12 2019-10-11 F Emergency Preparedness Deficiencies Provide a means of sharing information on occupancy/needs.
    2019-09-12 2019-10-11 F Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2019-09-12 2019-10-11 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-02-02 2022-03-23 B Resident Rights Deficiencies Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    2022-02-02 2022-03-23 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    2022-02-02 2022-03-23 C Resident Rights Deficiencies Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
    2022-02-02 2022-03-23 B Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2022-02-02 2022-03-23 D Resident Assessment and Care Planning Deficiencies Assess the resident when there is a significant change in condition
    2022-02-02 2022-03-23 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2022-02-02 2022-03-23 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-02-02 2022-03-23 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2022-02-02 2022-03-23 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2022-02-02 2022-03-23 F Nursing and Physician Services Deficiencies Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    2022-02-02 2022-03-23 C Nursing and Physician Services Deficiencies Post nurse staffing information every day.
    2022-02-02 2022-03-23 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2022-02-02 2022-03-23 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2022-02-02 2022-03-23 F Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-02-02 2022-03-23 F Environmental Deficiencies Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
    2022-02-02 2022-03-23 D Environmental Deficiencies Make sure that a working call system is available in each resident's bathroom and bathing area.
    2021-03-24 2021-06-15 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2021-03-24 2021-05-06 D Quality of Life and Care Deficiencies Provide activities to meet all resident's needs.
    2021-03-24 2021-06-15 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2021-03-24 2021-05-06 D Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2021-03-24 2021-06-22 F Nutrition and Dietary Deficiencies Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    2021-03-24 2021-06-15 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-03-24 2021-05-06 D Environmental Deficiencies Make sure that a working call system is available in each resident's bathroom and bathing area.
    2021-02-11 2021-02-23 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-02-11 2021-01-25 F Infection Control Deficiencies Perform COVID19 testing on residents and staff.
    2019-07-22 2019-08-29 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    2019-07-22 2019-08-29 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2019-07-22 2019-08-29 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2019-07-22 2019-08-29 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2019-07-22 2019-08-29 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Fines

    Fine Date Fine Amount
    2018-05-08 $39,264
    2018-12-31 $24,605
    2019-06-26 $6,971
    2019-12-20 $10,000
    2021-03-24 $18,078
    2021-03-24 $17,705
    2022-02-02 $10,000
    2022-02-02 $6,500

    What is in the Neighborhood

    General Area Overview
    • The closest city is Worcester which is 0.5 miles away and has a population of 184,815 (small city).
    • The average income is $88,588, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 76
      • Low Temperature: 29
      • Average Temperature: 51.7
      • Day Breakdown: The area gets 135 days of rain, 42 days of snow and 186 days of sun
      • Precipitation: 2.0 inches a year

    Demographic Overview
    • The median age is 34.9 years old, average compared to other cities.
    • 5.09% of the population are Veterans which is a average percentage of Veterans compared to other cities.
    • 19.97% of the population are Foreign-born which is a high percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 7% Asian, 12% Black or African-American, 18% Hispanic or Latino, and 60% White.

    Health and Safety Overview
    • The crime rate is 4.65 per 100 people which is high compared to other cities.
      • Violent Crime: 1.44 incidents per 100 people
      • Property Crime: 2.36 incidents per 100 people
      • Drug-Related Crime: 0.12 incidents per 100 people
    • The average life expectancy in zip code is 79.74 years old, which is high compared to other zip codes.
    • Air Quality: Good Days 149.0, Moderate Days 33.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Price Chopper
    0.3 miles away
    Ed Hyder's Mediterranean Marketplace
    0.4 miles away
    Living Earth
    0.6 miles away
    Big Y
    1.0 miles away
    Price Rite
    1.3 miles away

    Transportation

    Worcester
    0.9 miles away

    Bus Stations

    PVTA B79 - Union Station
    0.9 miles away
    30 The Trolley Stop
    1.1 miles away
    30
    1.2 miles away
    8/30/31 Gold Star Blvd/Chadwick St
    1.3 miles away
    Main St. + Crystal St.
    1.3 miles away

    Banks

    Bank of America
    0.4 miles away
    Commerce Bank
    0.5 miles away
    TD Bank
    0.5 miles away
    United Bank
    0.6 miles away
    Bay State Savings Bank
    0.6 miles away

    Hospitals

    Family Health Center of Worcester
    0.5 miles away
    Saint Vincent Hospital at Worcester Medical Center
    0.7 miles away
    UMass Memorial Medical Center - Memorial Campus
    0.9 miles away
    Adcare Hospital
    1.0 miles away
    Fairlawn Rehabilitation Hospital
    1.3 miles away

    Pharmacies

    CVS Pharmacy
    0.6 miles away
    Walgreens
    0.7 miles away
    CVS
    2.3 miles away
    Rite Aid
    5.3 miles away

    Dentists

    Worcester Pediatric Dental Group
    0.3 miles away
    Lakeside Family Dental
    3.0 miles away
    Dr. William Dennis
    5.4 miles away
    Wellness Dental LLC
    13.7 miles away
    Paquette Family Dental
    15.5 miles away

    Parks

    Lincoln Estate-Elm Park Historic District
    0.1 miles away
    Becker Field
    0.2 miles away
    Elm Street Historic District
    0.2 miles away
    Elm Park
    0.2 miles away
    John and Frannie Herron Park
    0.3 miles away

    Places of Worship

    Emmanuel Baptist Church
    0.7 miles away
    Saint Johns Catholic Church
    0.9 miles away
    Oakdale Methodist Church
    8.5 miles away
    Christ Church
    21.8 miles away
    Faith United Parish
    21.9 miles away

    Shopping

    Tatnuck Mall
    2.3 miles away
    Auburn Mall
    4.5 miles away
    The Shoppes at Blackstone Valley
    4.8 miles away
    Solomon Pond Mall
    11.7 miles away
    Sturbridge Plaza
    17.7 miles away

    Culture

    Mechanics Hall
    0.5 miles away
    Palladium
    0.5 miles away
    E M Loews Center for the Performing Arts
    0.5 miles away
    Worcester Memorial Auditorium
    0.6 miles away
    Franklin Square Salon Gallery
    0.6 miles away

    Restaurants

    Sahara
    0.3 miles away
    Tech Pizza
    0.3 miles away
    Boynton Restaurant & Spirits
    0.3 miles away
    The Boynton
    0.3 miles away
    The Sole Proprietor
    0.3 miles away

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    Google map of West Side House Ltc Facility

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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