📞 Call for pricing and availability: (800) 780-8101

West River Rehab Center

245 Orange Avenue, Milford, CT 06460

Nursing Home
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(203) 876-5123

Estimated Pricing

Studio
Estimated $9,067

Price Comparison

  • Average City Price: $8,981
  • Average State Price: $7,083
  • Average National Price: $7,508


  • West River Rehab Center Description

    West River Rehab Center is a community that offers nursing care and is located in Milford, Connecticut. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 5.5 out of 10 making it the 4th highest rated community in the city out of 4 communities. See more information on reviews.

    The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Milford


    Community Reviews

    5.5
    West River Rehab Center
    Based on My Caring Plan's proprietary scoring, including 22 reviews across the web

    Ranking

  • Ranking in City: 4 out of 4 communities in Milford
  • Ranking in State: 336 out of 369 communities in CT
  • Food and Dining D

    Facility and Grounds A

    Care A

    Staff A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    The reviews for West River Rehab Center show a mix of experiences. Some reviewers have praised the facility for its attentive and caring staff, effective rehabilitation services, and clean environment. They highlighted the quality of the food, the professionalism of the therapists, and the overall satisfaction with the care provided to their loved ones.

    However, other reviews have raised serious concerns about the facility. Complaints include issues with staff responsiveness, neglect, poor communication, and inadequate care leading to health complications. Some reviewers reported unsanitary conditions, unprofessional behavior from the staff, and a lack of proper medical and personal care. Concerns were also raised about the quality of the food and the facility's environment.

    While some families have recommended West River Rehab Center based on their positive experiences, others have strongly advised against placing loved ones in the facility due to their negative experiences. The reviews suggest a need for potential clients to carefully consider and possibly visit the facility to make an informed decision.


    Reviews

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    Health

    Physician

    Sub-acute Rehabilitation



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 3
    Quality measure rating: 3
    Long-term quality measure rating: 1
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: Aug. 4, 1992
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 120
    Total current residents: 106
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 1
    Number of payment denials: 0
    Number of fines: 2
    Total cost of fines: $41545


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-01-19 2023-03-15 D Emergency Preparedness Deficiencies Establish staff and initial training requirements.
    2023-01-19 2023-03-15 D Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2023-01-19 2023-03-15 D Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2023-01-19 2023-03-15 D Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2023-01-19 2023-03-15 E Smoke Deficiencies Provide properly protected cooking facilities.
    2023-01-19 2023-03-30 D Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2023-01-19 2023-03-15 D Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2023-01-19 2023-03-30 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2023-01-19 2023-03-15 D Services Deficiencies Meet other general requirements that are deficient.
    2023-01-19 2023-03-15 D Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2023-01-19 2023-03-15 E Miscellaneous Deficiencies Provide a written emergency evacuation plan.
    2023-01-19 2023-03-15 D Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2023-01-19 2023-03-30 D Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2023-01-19 2023-03-15 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2023-01-19 2023-03-30 D Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the use of electrical equipment.
    2023-01-19 2023-03-15 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2020-02-10 2020-03-02 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2018-12-13 2019-02-22 E Emergency Preparedness Deficiencies Include a process for Emergency Preparedness collaboration.
    2018-12-13 2019-02-22 E Emergency Preparedness Deficiencies Provide a means of sharing information on occupancy/needs.
    2018-12-13 2019-02-22 E Emergency Preparedness Deficiencies Establish emergency prep training and testing.
    2018-12-13 2019-02-22 E Emergency Preparedness Deficiencies Establish staff and initial training requirements.
    2018-12-13 2019-02-22 E Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-10-18 2022-11-24 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2023-01-26 2023-03-09 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2023-01-26 2023-03-09 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2023-01-26 2023-03-09 E Nursing and Physician Services Deficiencies Observe each nurse aide's job performance and give regular training.
    2023-01-26 2023-03-09 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2023-01-26 2023-03-09 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2023-01-26 2023-03-09 E Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.
    2023-01-26 2023-03-09 C Infection Control Deficiencies Report COVID19 data to residents and families.
    2022-03-14 2022-04-25 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2022-03-14 2022-04-25 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2021-08-04 2021-08-04 L Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-02-14 2020-03-24 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2020-02-14 2020-03-24 B Resident Assessment and Care Planning Deficiencies Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    2020-02-14 2020-03-24 B Resident Assessment and Care Planning Deficiencies Assure that each resident’s assessment is updated at least once every 3 months.
    2020-02-14 2020-03-24 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2020-02-14 2020-03-24 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2020-02-14 2020-03-24 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2020-02-14 2020-03-24 B Nursing and Physician Services Deficiencies Observe each nurse aide's job performance and give regular training.
    2020-12-23 2021-01-15 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-10-07 2020-10-30 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-09-15 2020-10-22 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2018-12-18 2019-01-29 B Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2018-12-18 2019-01-29 B Resident Assessment and Care Planning Deficiencies Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    2018-12-18 2019-01-29 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2018-12-18 2019-01-29 B Nursing and Physician Services Deficiencies Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    2018-12-18 2019-01-29 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2018-12-18 2019-01-29 E Quality of Life and Care Deficiencies Provide or obtain dental services for each resident.
    2018-12-18 2019-01-29 D Infection Control Deficiencies Provide and implement an infection prevention and control program.

    Fines

    Fine Date Fine Amount
    2020-07-07 $16,572
    2020-07-07 $15,000
    2021-08-04 $31,795
    2023-01-26 $9,750

    Denials

    Denial Date Payment Denial Days
    2020-07-07 32

    What is in the Neighborhood

    General Area Overview
    • The closest city is Milford which is 1.1 miles away and has a population of 52,759 (large town).
    • The average income is $103,681, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 78
      • Low Temperature: 33
      • Average Temperature: 55.3
      • Day Breakdown: The area gets 159 days of rain, 26 days of snow and 178 days of sun
      • Precipitation: 2.6 inches a year

    Health and Safety Overview
    • The crime rate is 3.69 per 100 people which is average compared to other cities.
      • Violent Crime: 0.42 incidents per 100 people
      • Property Crime: 2.81 incidents per 100 people
      • Drug-Related Crime: 0.04 incidents per 100 people
    • The average life expectancy in zip code is 79.29 years old, which is high compared to other zip codes.
    • Air Quality: Good Days 134.0, Moderate Days 47.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    ShopRite
    0.4 miles away
    Stop & Shop
    1.0 miles away
    Whole Foods Market
    1.5 miles away
    Costco
    1.6 miles away
    ALDI
    1.7 miles away

    Transportation

    Milford
    1.2 miles away
    West Haven
    5.1 miles away
    Stratford
    5.2 miles away
    Derby-Shelton
    6.0 miles away

    Bus Stations

    800 West Campus Drive
    3.5 miles away

    Banks

    Patriot Bank
    0.5 miles away
    Wells Fargo
    0.6 miles away
    Citizens Bank
    0.7 miles away
    Wells Fargo Home Mortgage
    0.7 miles away
    Bank of America
    0.8 miles away

    Hospitals

    Bridgeport Hospital Milford Campus
    1.6 miles away
    Veterans Administration Medical Center
    5.5 miles away
    Bridgeport Hospital
    6.8 miles away
    Griffin Hospital
    7.0 miles away
    Yale New Haven Hospital Saint Raphael Campus
    7.4 miles away

    Pharmacies

    CVS Pharmacy
    0.5 miles away
    Walgreens
    0.5 miles away
    Rite Aid
    0.8 miles away
    Howe's Drug Store
    1.2 miles away
    Walmart Pharmacy
    4.9 miles away

    Dentists

    Shoreline Dental Care LLC
    0.5 miles away
    Family Dental Care
    0.5 miles away
    Comfortable Care Dentistry
    0.6 miles away
    Family Dental Group
    0.9 miles away
    Family Dentistry
    1.4 miles away

    Parks

    Eisenhower Park
    0.5 miles away
    Upper Duck Pond
    0.6 miles away
    Eisenhower Community Garden
    0.6 miles away
    Mathewson Playground
    0.7 miles away

    None Found

    Shopping

    Connecticut Post Mall
    0.6 miles away
    Hawley Lane Mall
    5.3 miles away
    Westfield Trumbull
    9.1 miles away
    Kings Acres
    13.8 miles away
    The SoNo Collection
    21.2 miles away

    Culture

    Sterling Opera House
    6.2 miles away
    Mary Harkness Auditorium
    7.6 miles away
    Long Wharf Theatre
    7.7 miles away
    Iseman Theater
    7.8 miles away
    Yale Repertory Theater
    7.8 miles away

    Restaurants

    Mac n' Out
    0.4 miles away
    Dumpling House
    0.4 miles away
    Bella Napoli Pizza & Restaurant
    0.4 miles away
    Athenian III Diner
    0.4 miles away
    Mama Teresa's Italian Restaurant & Pizza
    0.4 miles away

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    Google map of West River Rehab Center

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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