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West River Health Campus

714 S Eickhoff Rd, Evansville, IN 47712

Assisted Living Memory Care Nursing Home Adult Day Care Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(812) 625-7167

Estimated Pricing

Studio
Estimated $4,648
One Bedroom
Estimated $5,854

Price Comparison

  • Average City Price: $3,541
  • Average State Price: $2,714
  • Average National Price: $3,754


  • West River Health Campus Description

    West River Health Campus is a community that offers assisted living, memory care, nursing care, adult day care, respite care, skilled nursing and rehabilitation and is about 6.5 miles outside Evansville, Indiana and is part of the Trilogy Health Services network of communities. Residents who live at the facility are able to choose from a range of studio, one-bedroom, suite and semi-private or share or companion room layouts.

    The community has an average rating of 8 out of 10 making it the 16th highest rated community in the city out of 3 communities. See more information on reviews.

    The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Evansville

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Evansville

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Evansville

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Evansville


    Community Reviews

    8.7
    West River Health Campus
    Based on My Caring Plan's proprietary scoring, including 44 reviews across the web

    Ranking

  • Ranking in City: 5 out of 30 communities in Evansville
  • Ranking in State: 307 out of 861 communities in IN
  • Facility and Grounds A

    Care A

    Staff A


    Employee Reviews

    7.3
    Trilogy Health Services
    Based on My Caring Plan's proprietary scoring, including 1395 reviews across the web

    The following insights are from employees that work in Indiana

    Employee Pay B

    Employee Staff B

    Employee Culture A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Many reviewers have praised the facility for its excellent rehabilitation services, highlighting the kindness, patience, and encouragement provided by the staff, including nurses, CNA’s, PT, and OT professionals.
    • Several reviews mention the comfortable rooms and great food available at the facility.
    • Some families have noted that their loved ones received top-notch care, emphasizing the warmth, dryness, and good skin care provided.
    • The facility has been described as one of the nicest in the area with a beautiful environment that doesn’t feel like the typical “nursing home.” Staff is friendly, and there are plenty of activities and outings for residents.

    Negative Reviews:

    • Several reviews express serious concerns about neglect and poor care, including instances where residents were left in unsanitary conditions for extended periods.
    • Complaints about the food service not matching advertised menu choices, with reports of staff being rude and uncaring.
    • Concerns about inadequate staffing levels, with reports of residents not receiving timely assistance and the facility failing to provide necessary medical equipment and proper medication management.
    • Some reviewers have reported a lack of proper hygiene care, with residents allegedly not being helped to bathe regularly.
    • There are allegations of the facility forcing therapists to perform unnecessary work, suggesting potential financial motivations over patient care.

    Mixed Reviews:

    • While some families have had positive experiences, citing the care and therapy their loved ones received as instrumental in their recovery, others have had starkly negative experiences, describing the facility as neglectful and lacking in compassion.

    Overall, reviews of the facility are mixed, with some families highly recommending it based on their positive experiences, while others urge caution due to concerns about neglect and inadequate care.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    West River Health Campus Videos


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    Health

    Physical Therapy

    Occupational Therapy

    Speech-Language Pathology

    Short-Term Rehabilitation Stays

    24-Hour Skilled Nursing Care

    Case Management & Social Services


    Services

    Laundry Service

    Trash Service

    24-Hour Emergency Maintenance

    Move-In Assistance

    Adult Day Services


    Activities

    Travel to Community-Planned Outings Included

    Happy Hour

    Recreation

    Support Groups

    Bible Study

    Life Enrichment Programs


    Community Amenities

    Community Living Rooms with Cozy Seating, Fireplaces, and Flat-Screen TVs

    Beauty and Barber Salon

    Outdoor BBQ Area

    Private Putting Green

    Landscaped Courtyards

    Salon Services


    Room Amenities

    Private & Companion Suites

    Smoke-Free Suites

    Private Bath

    Air Conditioning

    Complimentary Window Coverings

    Cable Included


    Dining

    Chef-Prepared Meals Served Restaurant-Style

    Nutritional Services Provided by a Registered Dietitian

    In-Room Dining Available

    Community and Private Dining Rooms

    Restaurant-Style Dining


    Transportation

    Transportation to Personal Appointments


    Pet

    Parks



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 3
    Health inspection rating: 4
    Staffing rating: 1
    Quality measure rating: 3
    Long-term quality measure rating: 2
    Short-term quality measure rating: 4


    Nursing Home Overview

    Participation date: Feb. 7, 2011
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 61
    Total current residents: 38
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 3
    Number of payment denials: 0
    Number of fines: 2
    Total cost of fines: $10400


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-06-07 nan F Construction Deficiencies Meet requirements for sections of health care facilities separated by fire resistive construction.
    2023-06-07 nan E Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2023-06-07 nan C Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-04-21 2023-05-08 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-09-12 2022-09-28 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-09-12 2022-09-28 D Infection Control Deficiencies Ensure staff are vaccinated for COVID-19
    2023-05-15 2023-06-09 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2023-05-15 2023-06-09 D Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2023-05-15 2023-06-09 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2023-05-15 2023-06-09 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-12-11 2020-01-10 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-10-02 2020-10-30 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-05-27 2021-06-11 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2018-10-17 2018-11-16 D Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2018-10-17 2018-11-16 D Resident Rights Deficiencies Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    2018-10-17 2018-11-16 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2018-10-17 2018-11-16 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2018-10-17 2018-11-16 D Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Fines

    Fine Date Fine Amount
    2020-10-02 $9,750
    2020-10-19 $650

    What is in the Neighborhood

    General Area Overview
    • The closest city is Evansville which is 6.5 miles away and has a population of 119,943 (small city).
    • The average income is $58,979, which is average compared to other zip codes.
    • Weather
      • High Temperature: 79
      • Low Temperature: 35
      • Average Temperature: 58.8
      • Day Breakdown: The area gets 169 days of rain, 13 days of snow and 181 days of sun
      • Precipitation: 2.2 inches a year

    Demographic Overview
    • The median age is 38.0 years old, high compared to other cities.
    • 7.7% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
    • 2.69% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 1% Asian, 14% Black or African-American, 2% Hispanic or Latino, and 81% White.

    Health and Safety Overview
    • The crime rate is 10.17 per 100 people which is very high compared to other cities.
      • Violent Crime: 2.97 incidents per 100 people
      • Property Crime: 4.05 incidents per 100 people
      • Drug-Related Crime: 2.19 incidents per 100 people
    • The average life expectancy in zip code is 75.39 years old, which is very low compared to other zip codes.
    • Air Quality: Good Days 197.0, Moderate Days 76.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Walmart Supercenter
    2.1 miles away
    Schnucks
    2.5 miles away
    Aldi
    2.7 miles away
    Walmart Neighborhood Market
    5.9 miles away
    Simpson's
    7.5 miles away

    None Found

    None Found

    Banks

    Heritage Federal Credit Union
    1.9 miles away
    Fifth Third Bank
    1.9 miles away
    5/3 Bank
    4.2 miles away
    Old National Bank
    5.5 miles away
    5/3
    6.5 miles away

    Hospitals

    Deaconess Hospital
    5.7 miles away
    Evansville State Hospital
    9.1 miles away
    Saint Mary's Medical Center
    9.2 miles away
    Methodist Hospital
    9.4 miles away
    HealthSouth Deaconess
    9.6 miles away

    Pharmacies

    CVS Pharmacy
    7.2 miles away
    Walgreens
    8.1 miles away
    Chris' Pharmacy
    17.9 miles away
    Rite Aid
    23.4 miles away

    Dentists

    Newburgh Family Dental
    14.5 miles away
    Dental Associates
    15.4 miles away

    Parks

    Burdette Park
    2.2 miles away
    Burdette Park Youth Baseball
    2.7 miles away
    Howell Wetlands
    3.1 miles away
    Howell Park
    3.3 miles away
    Reitz High School's Barker Avenue Sports Complex
    3.4 miles away

    None Found

    Shopping

    Eastland Mall
    9.7 miles away
    Washington Square Mall
    10.1 miles away

    Culture

    Mesker Park Ampitheater
    4.2 miles away
    Magic Meadow Stage
    4.4 miles away
    Civic Theatre
    5.3 miles away
    Victory Theatre
    5.8 miles away
    Alhambra Theater
    6.0 miles away

    Restaurants

    Applebee's
    1.7 miles away
    Logan's Roadhouse
    1.7 miles away
    Hot Head Burritos
    1.8 miles away
    Show Me's
    1.9 miles away
    Hacienda
    1.9 miles away

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    Google map of West River Health Campus

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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