📞 Call for pricing and availability: (800) 780-8101
West Ridge Specialty Care
1904 W Howard St, Knoxville, IA 50138
For Pricing & Availability
(800) 780-8101To Reach a Resident
(641) 842-3153Estimated Pricing
Price Comparison
West Ridge Specialty Care Description
West Ridge Specialty Care is a community that offers nursing care, hospice, respite care, skilled nursing and rehabilitation and is located in the small town of Knoxville, Iowa and is part of the Care Initiatives network of communities. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 8.2 out of 10 making it the highest rated community in the city out of 2 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Knoxville
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Knoxville
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews:
- One reviewer expressed extreme dissatisfaction, stating their mother was neglected, left on a bedpan for over an hour without assistance, and received poor quality food and care.
- Another review highlighted a concerning incident where a patient was physically mishandled by a CNA without any repercussions, and a nurse neglected a patient who had fallen, even while on the phone with the patient's family.
Positive Reviews:
- A brief review commended the team at Westridge for an excellent annual survey.
- One reviewer praised the professional staff for providing quality care to both their mother and stepmother, addressing concerns promptly across various departments.
- Several reviews highlighted the great working environment, dedicated staff, and the beautiful community at Westridge.
- A family shared a positive experience of bringing animals to the facility during State Fair time, noting the excellent coordination by staff and the joy it brought to residents.
- Another review appreciated the kindness and assistance provided by the staff during a difficult time, mentioning the helpfulness of specific staff members in dealing with insurance and care filings, and the care shown during a resident's hospice care.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 2
Quality measure rating: 4
Long-term quality measure rating:
4
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Nov. 1, 1996
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 78
Total current residents: 72
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 2
Number of
substantiated complaints: 12
Number of payment denials: 0
Number of fines: 3
Total cost of fines: $102545
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-05 | 2023-05-07 | D | Construction Deficiencies | Use approved construction type or materials. |
| 2023-05-05 | 2023-05-07 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2023-05-05 | 2023-05-11 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2023-05-05 | 2023-06-08 | F | Miscellaneous Deficiencies | Ensure that smoke control systems are tested and documented in accordance with established engineering principles. |
| 2021-07-22 | 2021-07-28 | E | Construction Deficiencies | Use approved construction type or materials. |
| 2021-07-22 | 2021-07-26 | D | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2021-07-22 | 2021-07-28 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2021-07-22 | 2021-07-28 | F | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2021-07-22 | 2021-08-16 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2021-07-22 | 2021-08-03 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2021-07-22 | 2021-08-02 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2021-07-22 | 2021-08-03 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2021-07-22 | 2021-08-04 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2021-07-22 | 2021-07-27 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2019-09-16 | 2019-10-04 | F | Emergency Preparedness Deficiencies | Conduct risk assessment and an All-Hazards approach. |
| 2019-09-16 | 2019-10-04 | F | Emergency Preparedness Deficiencies | Establish procedures for tracking staff and patients during an emergency. |
| 2019-09-16 | 2019-09-26 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2019-09-16 | 2019-10-04 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2019-09-16 | 2019-10-04 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-09-16 | 2019-09-16 | F | Smoke Deficiencies | Install a fire alarm system that can be heard throughout the facility. |
| 2019-09-16 | 2019-09-16 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2019-09-16 | 2019-10-04 | D | Smoke Deficiencies | Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. |
| 2019-09-16 | 2019-09-27 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2019-09-16 | 2019-09-24 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2019-09-16 | 2019-09-25 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2019-09-16 | 2019-09-25 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-01-31 | 2023-02-01 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2023-01-31 | 2023-02-01 | E | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2022-11-17 | 2022-12-22 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2022-11-17 | 2022-12-22 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2022-11-17 | 2022-12-22 | J | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-11-17 | 2022-12-22 | E | Nursing and Physician Services Deficiencies | Observe each nurse aide's job performance and give regular training. |
| 2022-08-17 | 2022-09-27 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2022-08-17 | 2022-09-27 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-05-04 | 2023-05-30 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2023-05-04 | 2023-05-30 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2023-05-04 | 2023-05-30 | D | Quality of Life and Care Deficiencies | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. |
| 2023-05-04 | 2023-05-30 | D | Quality of Life and Care Deficiencies | Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. |
| 2023-05-04 | 2023-05-30 | D | Resident Rights Deficiencies | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
| 2021-07-22 | 2021-08-10 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2021-07-22 | 2021-08-10 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2021-06-08 | 2021-06-08 | J | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2020-09-17 | 2020-10-01 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2020-09-17 | 2020-10-01 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-09-12 | 2019-09-25 | E | Nutrition and Dietary Deficiencies | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-01-25 | $650 |
| 2021-06-08 | $14,385 |
| 2022-11-17 | $87,510 |
What is in the Neighborhood
- The closest city is Knoxville which is 0.8 miles away and has a population of 7,248 (very small town).
- The average income is $60,475, which is average compared to other zip codes.
- Weather
- High Temperature: 77
- Low Temperature: 23
- Average Temperature: 52.7
- Day Breakdown: The area gets 122 days of rain, 40 days of snow and 202 days of sun
- Precipitation: 1.1 inches a year
- The crime rate is 6.41 per 100 people which is high compared to other cities.
- Violent Crime: 1.6 incidents per 100 people
- Property Crime: 2.67 incidents per 100 people
- Drug-Related Crime: 1.64 incidents per 100 people
- The average life expectancy in zip code is 78.68 years old, which is high compared to other zip codes.
Click the button above to explore the neighborhood
Supermarkets
Walmart Supercenter
0.7 miles awayHy-Vee
1.1 miles awayMonroe Foods
14.6 miles awayNone Found
None Found
Banks
Iowa State Savings Bank
8.9 miles awayLeighton State Bank
14.6 miles awayGreat Western Investments
22.7 miles awayPeoples Bank
23.2 miles awayBank of the West
23.3 miles awayHospitals
Knoxville Hospital
0.1 miles awayPella Regional Health Center
12.6 miles awayLucas County Health Center
21.7 miles awayPharmacies
Hy-Vee Pharmacy
1.1 miles awayWalmart Pharmacy
23.3 miles awayWalgreens
23.3 miles awayDentists
Knoxville Dental Center
1.1 miles awayPella Orthodontics
12.3 miles awayPrairie City Dental Services
20.8 miles awayCarlisle Dental Office
23.1 miles awayIndianola Family Dentistry
23.3 miles awayParks
Marion County Park
0.2 miles awayYoungs Park
0.8 miles awayPocket Park
1.0 miles awayEdwards City Park
1.2 miles awayAuld Park
1.3 miles awayNone Found
None Found
Culture
Kruidenier Center for Communication and Theatre
11.9 miles awayCox-Snow Music Center
11.9 miles awayDouwstra Auditorium
12.0 miles awayRestaurants
Monarch Mexican Restaurant
0.4 miles awayDutchFix
10.9 miles awayApplebee's
11.8 miles awayYamato Steak House of Japan
11.9 miles awayPizza Ranch
12.2 miles awayGet exact pricing & check availability
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Disclaimer
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