📞 Call for pricing and availability: (800) 780-8101
West Oaks Senior Care & Rehab Center
22355 W Eight Mile Rd, Detroit, MI 48219
For Pricing & Availability
(800) 780-8101To Reach a Resident
(313) 255-6450Estimated Pricing
Price Comparison
West Oaks Senior Care & Rehab Center Description
West Oaks Senior Care & Rehab Center is a community that offers nursing care and rehabilitation and is about 3.2 miles outside the town of Farmington, Michigan. Residents who live at the facility are able to choose from a range of studio and suite room layouts.
The community has an average rating of 6.2 out of 10 making it the 29th highest rated community in the city out of 43 communities. See more information on reviews.
The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Detroit
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews Highlight:
- Several reports of neglect, including unattended medical needs and personal hygiene.
- Instances of unclean and unsafe living conditions, including reports of theft and security concerns.
- Complaints about unprofessional and rude staff behavior, with some staff members being described as disrespectful and uncaring.
- Concerns over medication management and the overall competence of the facility's administration.
Positive Reviews Highlight:
- Some staff members are praised for their caring and attentive nature, particularly those working over the weekend.
- There are mentions of the facility being clean and the staff being friendly and helpful.
- Rehabilitation services received positive feedback for helping residents progress.
- Special mention of efforts to engage residents with parties and holiday functions.
Mixed Reviews:
- There are concerns about staffing levels, with suggestions to increase the number of CNAs, especially during the evening shift.
- Some reviews note improvements in the facility and commend the team's efforts, while others still find significant room for improvement in care and service.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 4
Staffing rating: 1
Quality measure rating: 4
Long-term quality measure rating:
5
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Oct. 1, 1978
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 102
Total current residents: 78
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 8
Number of
substantiated complaints: 16
Number of payment denials: 0
Number of fines: 3
Total cost of fines: $4887
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-04-15 | 2021-05-06 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2021-04-15 | 2021-05-06 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2021-04-15 | 2021-05-06 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2019-08-08 | 2019-09-03 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-08-08 | 2019-09-03 | D | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2019-08-08 | 2019-09-03 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2019-08-08 | 2019-09-03 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-01-18 | 2023-01-25 | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2023-01-18 | 2023-01-25 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2022-05-26 | 2022-06-22 | D | Resident Assessment and Care Planning Deficiencies | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. |
| 2022-05-26 | 2022-06-22 | D | Resident Assessment and Care Planning Deficiencies | Assure that each resident’s assessment is updated at least once every 3 months. |
| 2022-05-26 | 2022-06-22 | D | Resident Assessment and Care Planning Deficiencies | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. |
| 2022-05-26 | 2022-06-22 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-05-26 | 2022-06-22 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-05-26 | 2022-06-22 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2022-05-26 | 2022-06-22 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-05-26 | 2022-06-22 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-05-26 | 2022-06-22 | F | Environmental Deficiencies | Keep all essential equipment working safely. |
| 2022-05-26 | 2022-06-22 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-05-26 | 2022-06-22 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-09-22 | 2021-10-13 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2021-09-22 | 2021-10-13 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-09-22 | 2021-10-13 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2021-09-22 | 2021-10-13 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2021-04-14 | 2021-05-06 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2021-04-14 | 2021-05-06 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2021-04-14 | 2021-05-06 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-04-14 | 2021-05-06 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2021-04-14 | 2021-05-06 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2021-04-14 | 2021-05-06 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-04-14 | 2021-05-06 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-04-14 | 2021-05-06 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-04-14 | 2021-05-06 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2021-04-14 | 2021-05-06 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-04-14 | 2021-05-06 | E | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2021-02-03 | 2021-02-12 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from the wrongful use of the resident's belongings or money. |
| 2019-08-08 | 2019-09-03 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2019-08-08 | 2019-09-03 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2019-08-08 | 2019-09-03 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2019-08-08 | 2019-09-03 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2019-08-08 | 2019-09-03 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2019-08-08 | 2019-09-03 | F | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2019-08-08 | 2019-09-03 | F | Administration Deficiencies | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| 2019-08-08 | 2019-09-03 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-04-14 | $5,000 |
| 2021-04-14 | $3,250 |
| 2021-07-12 | $650 |
| 2022-02-21 | $987 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2019-06-26 | 19 |
What is in the Neighborhood
- The closest city is Farmington which is 3.2 miles away and has a population of 10,523 (small town).
- The average income is $33,289, which is very low compared to other zip codes.
- Weather
- The median age is 34.8 years old, average compared to other cities.
- 4.36% of the population are Veterans which is a low percentage of Veterans compared to other cities.
- 5.89% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 1% Asian, 75% Black or African-American, 7% Hispanic or Latino, and 14% White.
- The crime rate is 12.7 per 100 people which is very high compared to other cities.
- Violent Crime: 4.23 incidents per 100 people
- Property Crime: 6.94 incidents per 100 people
- Drug-Related Crime: 0.14 incidents per 100 people
- The average life expectancy in zip code is 74.46 years old, which is very low compared to other zip codes.
- Air Quality: Good Days 75.0, Moderate Days 98.0, Unhealthy for Sensitive Groups Days 9.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Busch's CARES Market
0.6 miles awayWalmart Supercenter
1.1 miles awaySpartan Foods
1.3 miles awayAldi
1.3 miles awayValue Center
1.9 miles awayNone Found
Bus Stations
Grand River / 8 Mile NS (EB)
0.1 miles awayGrand River / 8 Mile (WB)
0.1 miles awayGrand River / Botsford (WB)
0.2 miles awayGrand River / Inkster (EB)
0.3 miles awayGrand River / Poinciana (WB)
0.4 miles awayBanks
Chase
0.1 miles awayComerica
1.0 miles awayCharter One
1.1 miles awayBank of America
1.3 miles awayHuntington National Bank
1.5 miles awayHospitals
Beaumont Hospital - Farmington Hills
0.1 miles awayDMC Northwest Women’s Care
3.0 miles awayStraith Hospital for Special Surgery
3.4 miles awaySaint Mary Mercy Hospital
5.2 miles awayHenry Ford Medical Center - Detroit Northwest
5.6 miles awayPharmacies
Walgreens
0.1 miles awayCVS Pharmacy
1.2 miles awayRite Aid
1.7 miles awayTaylor Prescriptions
2.6 miles awayFarmington Health Mart Pharmacy
2.7 miles awayDentists
Dean A. Gilbert, Family and Cosmetic Dentistry
2.7 miles awayMonet Aesthetic Dentistry
3.1 miles awayFarmington Family Dental
3.8 miles awayBright Side Dental
3.9 miles awayDesai Dental Spa
4.9 miles awayParks
Hearthstone Park
0.3 miles awayMoelke Park
0.4 miles awayOlde Town Park
0.5 miles awayJohn Grace Park & Recreation Center
0.5 miles awaySeminole Street Parklet
0.7 miles awayPlaces of Worship
Sandwich First Baptist Church
16.1 miles awayMariner's Church
16.3 miles awayTrinity Deliverance Church
16.7 miles awayShopping
West River Shopping Center
1.3 miles awayRedford Oaks
1.6 miles awayFarmington Plaza Shopping Center
2.2 miles awayWorldwide Center
3.9 miles awayLaurel Park Place
5.1 miles awayCulture
Finnish Culture Center & Hall
3.6 miles awayArt & Design Center / Campus Safety
4.3 miles awayThe Farmington Players
4.7 miles awayArts & Activities Center
5.1 miles awayTrinity House
5.8 miles awayRestaurants
Cedar's Family Restaurant & Juice Bar
0.3 miles awayCanterbury Palace
0.4 miles awayHamburger Hut
0.5 miles awayCorsi's Banquet Center
0.9 miles awayChicken Shack
1.1 miles awayGet exact pricing & check availability
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