📞 Call for pricing and availability: (800) 780-8101
West Hills Health & Rehabilitation
5701 Sw Multnomah Blvd., Portland, OR 97219
For Pricing & Availability
(800) 780-8101To Reach a Resident
(503) 244-1107Estimated Pricing
Price Comparison
West Hills Health & Rehabilitation Description
West Hills Health & Rehabilitation is a community that offers nursing care, hospice, respite care, skilled nursing and rehabilitation and is located in the small town of Garden Home-Whitford, Oregon and is part of the The Goodman Group network of communities. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 5.3 out of 10 making it the 105th highest rated community in the city out of 113 communities. See more information on reviews.
The Nursing Home at this community has a 5 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Portland
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Portland
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Several reviewers praised the excellent physical therapy (PT) and occupational therapy (OT) programs, highlighting the staff's focus on patients, eagerness to assist, friendliness, and responsiveness.
- Many found the atmosphere positive and conducive to healing, with clean and comfortable rooms, excellent food, and a self-ordering system for patients.
- Some reviewers had repeated positive experiences with rehab stays, citing amazing care each time.
- Employees and former employees mentioned it as a fantastic place to work, missing the camaraderie with co-workers.
- Family members of patients noted great care for their loved ones, including a 97-year-old with a fractured hip and a 90-year-old aunt who received exceptional attention from the staff.
- One reviewer highlighted the cleanliness of the facility and the absence of odors, praising the staff for their amazing service and creating a great atmosphere.
Negative Reviews:
- Several reviewers criticized the business office for poor management, including issues with billing and refunds after the passing of a loved one or early discharge.
- Some found the staff rude or unhelpful, particularly when trying to reach or inquire about the well-being of their relatives.
- Complaints about the lack of sympathy for employees with children, mentioning a case of being fired from an on-call position close to Christmas.
- Concerns were raised about slow response times to patient calls for assistance, with waits of 20-40 minutes reported.
- One reviewer described the facility as a very bad place to work, with aides not getting breaks or time for meals despite their hard work.
- Issues with room conditions, such as uninviting and cold rooms with noisy heating systems, were mentioned.
- Problems with meal service in the cafeteria, including wrong or late meals, were noted, though staff shortages were acknowledged as a contributing factor.
Mixed Reviews:
- While some praised the care and staff, others experienced significant issues with management, particularly regarding premature discharge from rehab and lack of communication about care plans.
- One reviewer had a mixed experience, noting excellent case management but problems with facility maintenance and response times to patient needs.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 5
Health inspection rating: 4
Staffing rating: 4
Quality measure rating: 5
Long-term quality measure rating:
3
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: May 7, 1970
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 180
Total current residents: 88
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Both
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 3
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $48445
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2019-07-30 | 2019-09-04 | E | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2019-07-30 | 2019-09-04 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2019-07-30 | 2019-09-04 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2018-01-05 | 2018-02-27 | E | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2018-01-05 | 2018-02-27 | D | Egress Deficiencies | Ensure that suites are correctly sub-divided by noncombustible or limited-combustible construction. |
| 2018-01-05 | 2018-02-27 | F | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2018-01-05 | 2018-02-27 | F | Smoke Deficiencies | Have an alternate power supply for its alarm system. |
| 2018-01-05 | 2018-02-27 | F | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2018-01-05 | 2018-02-27 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2018-01-05 | 2018-02-27 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have power receptacles that are properly grounded. |
| 2018-01-05 | 2018-02-27 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2016-10-28 | 2016-12-05 | D | Hazardous Area Deficiencies | Special areas constructed so that walls can resist fire for one hour or an approved fire extinguishing system. |
| 2016-10-28 | 2016-12-05 | F | Automatic Sprinkler Systems Deficiencies | An approved automatic sprinkler system connected to the fire alarm system. |
| 2016-10-28 | 2016-12-05 | D | Electrical Deficiencies | A separate and independent backup electrical power source. |
| 2016-10-28 | 2016-12-05 | D | Electrical Deficiencies | Properly installed electrical wiring and equipment. |
| 2016-10-28 | 2016-12-05 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-01-09 | $7,283 |
| 2018-11-06 | $27,203 |
| 2021-07-19 | $650 |
| 2022-11-10 | $73,530 |
| 2022-11-10 | $47,795 |
What is in the Neighborhood
- The closest city is Garden Home-Whitford which is 1.1 miles away and has a population of 6,674 (very small town).
- The average income is $124,326, which is very high compared to other zip codes.
- Weather
- High Temperature: 76
- Low Temperature: 42
- Average Temperature: 57.6
- Day Breakdown: The area gets 178 days of rain, 7 days of snow and 179 days of sun
- Precipitation: 2.5 inches a year
- The median age is 36.7 years old, high compared to other cities.
- 4.74% of the population are Veterans which is a average percentage of Veterans compared to other cities.
- 13.61% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
- The population is 2% American Indian and Alaska Native, 9% Asian, 6% Black or African-American, 8% Hispanic or Latino, and 73% White.
- The crime rate is 10.34 per 100 people which is very high compared to other cities.
- Violent Crime: 1.57 incidents per 100 people
- Property Crime: 8.04 incidents per 100 people
- Drug-Related Crime: 0.08 incidents per 100 people
- The average life expectancy in zip code is 78.87 years old, which is high compared to other zip codes.
- Air Quality: Good Days 167.0, Moderate Days 15.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
John's Marketplace
1.1 miles awayBarbur World Foods
1.2 miles awayAlbertsons
1.3 miles awayNew Seasons Market
1.4 miles awayFred Meyer
1.5 miles awayNone Found
Bus Stations
Southwest Garden Home & 57th
0.2 miles awaySouthwest Garden Home & 56th
0.2 miles awaySouthwest Garden Home & 61st
0.3 miles awaySouthwest Garden Home & 62nd Place
0.3 miles awaySouthwest Garden Home & 54th
0.3 miles awayBanks
Umpqua Bank
1.1 miles awayKeyBank
1.1 miles awayChase
1.2 miles awayUnitus Community Credit Union
1.2 miles awayBank of the West
1.4 miles awayHospitals
Portland VA Medical Center
3.1 miles awayDoernbecher Children's Hospital
3.1 miles awayOHSU - Doernbecher Emergency
3.2 miles awayOregon Health & Science University Hospital
3.2 miles awayProvidence Saint Vincent Hospital
3.2 miles awayPharmacies
OHSU Pharmacy
0.9 miles awayWalgreens
1.2 miles awaySav-on
1.4 miles awayRite Aid
1.4 miles awayFred Meyer Pharmacy
1.5 miles awayDentists
S. L. Clelen
0.8 miles awayGarden Home Dental
0.9 miles awayAbe Dental
0.9 miles awayMultnomah Village Dental Care
1.2 miles awayElkjer Dental
1.3 miles awayParks
April Hill Park
0.1 miles awayHideaway Park
0.5 miles awayGarden Home
0.5 miles awayAshcreek
0.5 miles awayFrances Garden
0.5 miles awayPlaces of Worship
Saint Cecilia Catholic Church
3.4 miles awayThe Grotto
9.9 miles awaySt. Paul Catholic Church
21.3 miles awayShopping
Washington Square Mall
2.4 miles awayLloyd Center
5.8 miles awayClackamas Town Center
7.9 miles awayFubonn Shopping Center
8.0 miles awayPlaza 125
10.5 miles awayCulture
Alpenrose Opera House
0.9 miles awayMultnomah Arts Center
1.3 miles awayVillage Glass Studio
1.4 miles awayAlex L. Parks Performing Arts Center
2.0 miles awayBellamy Studios
2.1 miles awayRestaurants
Ploy's Thai Food
0.8 miles awayShari's
0.8 miles awayLaughing Planet
0.9 miles awayMedley
1.1 miles awayYalla PDX
1.1 miles awayGet exact pricing & check availability
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