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West Hills Health & Rehab Center

7940 Topanga Canyon Blvd., Canoga Park, CA 91304

Nursing Home
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(800) 780-8101
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Pricing About Amenities Reviews (800) 780-8101

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(818) 347-3800

Estimated Pricing

Studio
Estimated $7,048

Price Comparison

  • Average City Price: $7,035
  • Average State Price: $7,474
  • Average National Price: $7,508

    • West Hills Health & Rehab Center Description

    West Hills Health & Rehab Center is a community that offers nursing care and is about 4.4 miles outside the town of Calabasas, California. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 6.9 out of 10 making it the 7th highest rated community in the city out of 8 communities. See more information on reviews.

    The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101

    Find a Senior Community that Best Fits Your Needs

    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Canoga Park

    Community Reviews

    6.8
    West Hills Health & Rehab Center
    Based on My Caring Plan's proprietary scoring, including 71 reviews across the web

    Ranking

  • Ranking in City: 8 out of 9 communities in Canoga Park
  • Ranking in State: 2830 out of 3640 communities in CA

    • Food and Dining C

    Facility and Grounds B

    Care B

    Staff B

    Cleanliness A

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Negative Reviews:

    • Several complaints about the facility's responsiveness and care quality, including delayed emergency assistance and medication errors.
    • Communication issues reported, with difficulties in contacting the facility and a lack of notification in critical situations.
    • Understaffing concerns, with reports of long waits for assistance with basic needs.
    • Some reviews mention poor treatment of residents, including overmedication, malnutrition, and dehydration.
    • Complaints about the facility's environment, including smoking near rooms affecting residents with lung conditions.

    Positive Reviews:

    • Many reviewers appreciate the kindness and helpfulness of the staff.
    • Some positive experiences with the facility's cleanliness and the quality of care, including physical therapy and nursing.
    • Gratitude expressed for the attentive care and successful recuperation of loved ones.
    • Appreciation for specific staff members and therapists who provided excellent care and support.

    Mixed Reviews:

    • Minor issues like lost personal items, but overall satisfaction with the care provided.
    • Recommendations to conduct thorough research and consider personal experiences and observations when choosing the facility.

    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 2
    Staffing rating: 4
    Quality measure rating: 3
    Long-term quality measure rating: 4
    Short-term quality measure rating: 2

    Nursing Home Overview

    Participation date: March 1, 1974
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 145
    Total current residents: 136
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident

    Facility Incident, Complaints and Fines

    Number of facility incidents: 5
    Number of substantiated complaints: 30
    Number of payment denials: 0
    Number of fines: 7
    Total cost of fines: $54994

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-04-13 2022-05-04 C Emergency Preparedness Deficiencies Address patient/client population and determine types of services needed.
    2022-04-13 2022-05-04 C Emergency Preparedness Deficiencies Address subsistence needs for staff and patients.
    2022-04-13 2022-05-04 C Emergency Preparedness Deficiencies Establish policies and procedures for medical documentation.
    2022-04-13 2022-05-04 C Emergency Preparedness Deficiencies Establish staff and initial training requirements.
    2022-04-13 2022-05-04 E Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2022-04-13 2022-05-04 D Egress Deficiencies Have exits that are accessible at all times.
    2022-04-13 2022-05-04 F Smoke Deficiencies Provide properly protected cooking facilities.
    2022-04-13 2022-05-04 D Smoke Deficiencies Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
    2022-04-13 2022-05-04 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-04-13 2022-05-04 D Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2022-04-13 2022-05-04 C Miscellaneous Deficiencies Provide a written emergency evacuation plan.
    2022-04-13 2022-05-04 E Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2022-04-13 2022-05-04 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2022-04-13 2022-05-04 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure that testing and maintenance of electrical equipment is performed.
    2022-02-22 2022-03-04 F Smoke Deficiencies Follow proper procedures when the fire alarm was out of service for more than 4 hours.
    2019-07-31 2019-08-20 C Emergency Preparedness Deficiencies Address patient/client population and determine types of services needed.
    2019-07-31 2019-08-20 C Emergency Preparedness Deficiencies Address subsistence needs for staff and patients.
    2019-07-31 2019-08-20 C Emergency Preparedness Deficiencies List the names and contact information of those in the facility.
    2019-07-31 2019-08-20 C Emergency Preparedness Deficiencies Provide emergency officials' contact information.
    2019-07-31 2019-08-20 C Emergency Preparedness Deficiencies Establish methods for sharing information.
    2019-07-31 2019-08-20 C Emergency Preparedness Deficiencies Establish staff and initial training requirements.
    2019-07-31 2019-08-20 E Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2019-07-31 2019-08-20 D Egress Deficiencies Have exits that are accessible at all times.
    2019-07-31 2019-08-20 E Smoke Deficiencies Provide properly protected cooking facilities.
    2019-07-31 2019-08-20 D Smoke Deficiencies Install an approved automatic sprinkler system.
    2019-07-31 2019-08-20 E Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2018-07-25 2018-08-17 C Emergency Preparedness Deficiencies Address patient/client population and determine types of services needed.
    2018-07-25 2018-08-17 C Emergency Preparedness Deficiencies Include a process for Emergency Preparedness collaboration.
    2018-07-25 2018-08-17 C Emergency Preparedness Deficiencies Address subsistence needs for staff and patients.
    2018-07-25 2018-08-17 C Emergency Preparedness Deficiencies Provide primary/alternate means for communication.
    2018-07-25 2018-08-17 C Emergency Preparedness Deficiencies Establish methods for sharing information.
    2018-07-25 2018-08-17 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2018-07-25 2018-08-17 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure that testing and maintenance of electrical equipment is performed.
    2018-07-25 2018-08-17 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-06-05 2023-06-20 D Resident Rights Deficiencies Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    2023-06-05 2023-06-20 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2023-05-05 2023-05-24 E Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2023-05-05 2023-05-24 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2023-05-05 2023-05-24 D Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2023-02-13 2023-02-24 D Resident Rights Deficiencies Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
    2023-01-03 2023-01-17 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2023-01-03 2023-01-17 D Administration Deficiencies Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
    2022-11-21 2022-12-09 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-08-07 2022-08-18 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-04-08 2022-05-02 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2022-04-08 2022-05-02 E Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2022-04-08 2022-05-02 D Resident Rights Deficiencies Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    2022-04-08 2022-05-02 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2022-04-08 2022-05-02 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2022-04-08 2022-05-02 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2022-04-08 2022-05-02 D Quality of Life and Care Deficiencies Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    2022-04-08 2022-05-02 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-04-08 2022-05-02 E Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-04-08 2022-05-02 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2022-04-08 2022-05-02 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2022-04-08 2022-05-02 E Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2022-04-08 2022-05-02 D Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2022-04-08 2022-05-02 D Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2022-04-08 2022-05-02 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-04-08 2022-06-02 B Environmental Deficiencies Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
    2022-04-08 2022-05-02 D Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    2021-09-15 2021-10-08 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-07-24 2022-08-03 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-07-23 2022-08-03 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-07-23 2022-08-03 D Infection Control Deficiencies Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    2022-04-26 2022-06-07 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2022-03-18 2022-03-18 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-03-18 2022-03-18 D Infection Control Deficiencies Report COVID19 data to residents and families.
    2021-10-29 2021-12-06 G Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2021-10-29 2021-12-06 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2021-10-29 2021-12-06 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-10-29 2021-12-06 E Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2021-10-08 2021-10-28 F Administration Deficiencies Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
    2021-10-08 2021-10-28 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-07-29 2019-08-20 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2019-07-29 2019-08-20 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    2019-07-29 2019-08-20 D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2019-07-29 2019-08-20 E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2019-07-29 2019-08-20 E Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-07-29 2019-08-20 D Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2019-07-29 2019-08-20 E Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2019-07-29 2019-08-20 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2019-07-29 2019-08-20 E Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2019-07-29 2019-08-20 D Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2019-07-29 2019-08-20 D Nutrition and Dietary Deficiencies Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    2020-12-31 2021-02-10 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2020-12-31 2021-02-10 G Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2018-07-27 2018-08-17 D Resident Rights Deficiencies Ensure that residents are fully informed and understand their health status, care and treatments.
    2018-07-27 2018-08-17 D Resident Rights Deficiencies Allow residents to self-administer drugs if determined clinically appropriate.
    2018-07-27 2018-08-17 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2018-07-27 2018-08-17 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2018-07-27 2018-08-17 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2018-07-27 2018-08-17 D Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2018-07-27 2018-08-17 E Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2018-07-27 2018-08-17 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2018-07-27 2018-08-17 D Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.
    2018-07-27 2018-08-17 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2018-07-27 2018-08-17 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2018-07-27 nan B Environmental Deficiencies Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.

    Fines

    Fine Date Fine Amount
    2020-12-31 $7,345
    2021-07-12 $650
    2021-08-09 $975
    2021-09-06 $1,310
    2021-09-06 $1,300
    2021-10-29 $28,880
    2022-04-08 $9,750
    2022-07-23 $6,084

    What is in the Neighborhood

    General Area Overview
    • The closest city is Calabasas which is 4.4 miles away and has a population of 23,058 (small town).
    • The average income is $67,668, which is high compared to other zip codes.
    • Weather
      • High Temperature: 79
      • Low Temperature: 58
      • Average Temperature: 68.7
      • Day Breakdown: The area gets 53 days of rain and 311 days of sun
      • Precipitation: 0.6 inches a year

    Health and Safety Overview
    • The average life expectancy in zip code is 80.56 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 18.0, Moderate Days 131.0, Unhealthy for Sensitive Groups Days 21.0, Unhealthy Days 12.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Vons 1673
    0.2 miles away
    Follow Your Heart Market
    0.9 miles away
    Ralphs
    1.0 miles away
    Vallarta
    1.1 miles away
    Trader Joe's
    1.9 miles away

    Transportation

    Chatsworth
    2.7 miles away

    Bus Stations

    Warner Center Transit Hub
    2.3 miles away
    VENTURA COUNTY EXPRESS BUS
    2.5 miles away
    CE 422
    2.5 miles away
    CE 422;VCExp.;LAMTA 161
    2.5 miles away
    AVTA 787;SCT 796
    3.0 miles away

    Banks

    Wells Fargo
    1.0 miles away
    Lockheed Federal Credit Union
    1.9 miles away
    Kinecta
    1.9 miles away
    Charles Schwab
    2.1 miles away
    Financial Partners Credit Union
    2.1 miles away

    Hospitals

    West Hills Hospital & Medical Center
    1.5 miles away
    Kaiser Permanente Woodland Hills Medical Center
    3.0 miles away
    Northridge Hospital Medical Center
    4.1 miles away
    Nu Vela Esthetica
    4.9 miles away
    Providence Tarzana Medical Center
    5.0 miles away

    Pharmacies

    Walgreens
    0.5 miles away
    CVS Pharmacy
    1.6 miles away
    Rite Aid
    2.1 miles away
    CVS pharmacy
    2.8 miles away
    CVS
    4.8 miles away

    Dentists

    Royal Dental Practice
    1.6 miles away
    Warner Village Dental
    1.9 miles away
    Daniel E. Cronk, DDS
    3.8 miles away
    Timothy H. Jordan DMD
    3.8 miles away
    Northridge Dental Works
    4.1 miles away

    Parks

    Lanark Park
    0.1 miles away
    Canoga Park
    0.9 miles away
    Chase Park
    0.9 miles away
    Chatsworth Dry Lake Nature Preserve
    0.9 miles away
    Parthenia Park
    0.9 miles away

    Places of Worship

    Wilshire Boulevard Temple
    20.2 miles away
    Thien Hau Temple
    23.4 miles away
    La Iglesia de Nuestra Señora la Reina de los Ángeles
    23.6 miles away

    Shopping

    Topanga Plaza
    1.5 miles away
    Westfield Topanga
    1.6 miles away
    Pride Center
    2.2 miles away
    Plaza Di Northridge
    3.2 miles away
    Norwood Shopping Center
    7.0 miles away

    Culture

    West Valley Playhouse
    0.9 miles away
    rehearsal
    0.9 miles away
    Madrid Theater
    1.0 miles away
    Bredlow Pavilion
    2.6 miles away
    Performing Arts Center
    2.6 miles away

    Restaurants

    Tommys
    0.9 miles away
    Michaels
    0.9 miles away
    Taqueria Tapetio
    0.9 miles away
    India Sweets & Spices
    0.9 miles away
    Cavarettis
    0.9 miles away

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    Google map of West Hills Health & Rehab Center

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.

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