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West Haven Healthcare

1495 West Cameron Ave., West Covina, CA 91790

Nursing Home Skilled Nursing Rehabilitation
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(800) 780-8101
Care Types Pricing About Services and Amenities Nursing Home Info Neighborhood Reviews
Pricing About Amenities Reviews (800) 780-8101

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(626) 962-4461

Estimated Pricing

Studio
Estimated $5,953

Price Comparison

  • Average City Price: $6,025
  • Average State Price: $7,474
  • Average National Price: $7,508

    • West Haven Healthcare Description

    West Haven Healthcare is a community that offers nursing care, skilled nursing and rehabilitation and is located in West Covina, California. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.

    The Nursing Home at this community has a 4 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101

    Find a Senior Community that Best Fits Your Needs

    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in West Covina

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in West Covina

    Community Reviews

    6.7
    West Haven Healthcare
    Based on My Caring Plan's proprietary scoring, including 14 reviews across the web

    Ranking

  • Ranking in City: 10 out of 14 communities in West Covina
  • Ranking in State: 2879 out of 3640 communities in CA

    • Care A

    Staff A

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Reviews for West Haven Healthcare Center show a mix of experiences. Many families express gratitude for the care their loved ones receive, highlighting the dedication and professionalism of the staff, from nurses and CNAs to administrative personnel. The facility is praised for its cleanliness, friendly atmosphere, and the personal attention given to residents. Special mentions are made of staff members who go above and beyond in providing care and support, creating a welcoming environment that feels like home.

    However, some reviews point out areas for improvement. Concerns include issues with phone service, billing practices, and the physical state of the facility, such as cleanliness and the need for better lighting in the parking area. There are also mentions of management changes and the impact on the facility's operations.

    One review stands in stark contrast, describing a lack of care and professionalism among the staff. This highlights the importance of personal experiences in shaping perceptions of the facility.

    Overall, while many families have had positive experiences and express high levels of satisfaction with the care provided to their loved ones, there are areas where the facility could improve to ensure a consistently high standard of service for all residents and their families.

    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    IV Therapy

    Rehabilitation Services

    Psychological Services

    Wellness

    Pharmacy Services

    Wound Management

    Services

    Laundry Services

    Community Amenities

    Beauty & Barber Shop

    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 4
    Health inspection rating: 3
    Staffing rating: 3
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 5

    Nursing Home Overview

    Participation date: July 17, 1970
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 99
    Total current residents: 77
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: None

    Facility Incident, Complaints and Fines

    Number of facility incidents: 1
    Number of substantiated complaints: 3
    Number of payment denials: 0
    Number of fines: 0
    Total cost of fines: $0

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-02-08 2022-02-23 F Emergency Preparedness Deficiencies Provide emergency officials' contact information.
    2022-02-08 2022-02-23 F Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2022-02-08 2022-02-23 D Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2022-02-08 2022-02-23 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-08-15 2019-09-11 F Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2019-08-15 2019-09-11 F Egress Deficiencies Have properly located and lighted "Exit" signs.
    2019-08-15 2019-09-11 E Smoke Deficiencies Construct fire resistant interior walls.
    2019-08-15 2019-09-11 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2019-08-15 2019-09-11 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-08-15 2019-09-11 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2018-09-01 2018-09-28 C Emergency Preparedness Deficiencies Develop and maintain an Emergency Preparedness Program (EP).
    2018-09-01 2018-09-28 C Emergency Preparedness Deficiencies List the names and contact information of those in the facility.
    2018-09-01 2018-09-28 C Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2018-09-01 2018-09-28 C Emergency Preparedness Deficiencies Implement emergency and standby power systems.
    2018-09-01 2018-09-28 E Egress Deficiencies Meet other general requirements that are deficient.
    2018-09-01 2018-09-28 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2018-09-01 2018-09-28 E Smoke Deficiencies Install an approved automatic sprinkler system.
    2018-09-01 2018-09-28 D Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2018-09-01 2018-09-28 D Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the use of electrical equipment.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-03-17 2023-04-13 D Nursing and Physician Services Deficiencies Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
    2022-02-04 2022-03-22 E Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2022-02-04 2022-03-22 D Resident Rights Deficiencies Ensure that residents are fully informed and understand their health status, care and treatments.
    2022-02-04 2022-03-22 E Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2022-02-04 2022-03-22 E Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-02-04 2022-03-22 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2022-02-04 2022-03-22 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2022-02-04 2022-03-22 D Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.
    2022-02-04 2022-03-22 E Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2022-02-04 2022-03-22 D Nutrition and Dietary Deficiencies Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    2022-02-04 2022-03-22 D Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2022-02-04 2022-03-22 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2022-02-04 2022-03-22 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-08-16 2019-09-09 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2019-08-16 2019-09-09 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2019-08-16 2019-09-09 D Resident Rights Deficiencies Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    2019-08-16 2019-09-09 D Resident Assessment and Care Planning Deficiencies Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    2019-08-16 2019-09-09 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2019-08-16 2019-09-09 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2019-08-16 2019-09-09 D Quality of Life and Care Deficiencies Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    2019-08-16 2019-09-09 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2019-08-16 2019-09-09 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2019-08-16 2019-09-09 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-08-16 2019-09-09 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2019-08-16 2019-09-09 D Quality of Life and Care Deficiencies Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    2019-08-16 2019-09-09 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2019-08-16 2019-09-09 D Quality of Life and Care Deficiencies Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    2019-08-16 2019-09-09 E Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2019-08-16 2019-09-09 D Nursing and Physician Services Deficiencies Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    2019-08-16 2019-09-09 D Quality of Life and Care Deficiencies Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
    2019-08-16 2019-09-09 D Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2019-08-16 2019-09-09 E Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2019-08-16 2019-09-09 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2019-08-16 2019-09-09 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2020-12-23 2020-12-30 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-05-28 2021-06-08 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2021-05-27 2021-06-04 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-03-26 2021-04-20 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2018-08-31 2018-09-27 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2018-08-31 2018-09-27 D Resident Rights Deficiencies Keep residents' personal and medical records private and confidential.
    2018-08-31 2018-09-27 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2018-08-31 2018-09-27 D Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2018-08-31 2018-09-27 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2018-08-31 2018-09-27 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2018-08-31 2018-09-27 D Quality of Life and Care Deficiencies Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    2018-08-31 2018-09-27 D Quality of Life and Care Deficiencies Assist a resident in gaining access to vision and hearing services.
    2018-08-31 2018-09-27 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2018-08-31 2018-09-27 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2018-08-31 2018-09-27 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Fines

    Fine Date Fine Amount
    2020-06-08 $650
    2020-06-15 $983

    What is in the Neighborhood

    General Area Overview
    • The closest city is West Covina which is 0.1 miles away and has a population of 108,484 (small city).
    • The average income is $57,091, which is average compared to other zip codes.
    • Weather
      • High Temperature: 84
      • Low Temperature: 60
      • Average Temperature: 72.0
      • Day Breakdown: The area gets 42 days of rain and 322 days of sun
      • Precipitation: 0.4 inches a year

    Demographic Overview
    • The median age is 39.8 years old, very high compared to other cities.
    • 3.5% of the population are Veterans which is a low percentage of Veterans compared to other cities.
    • 34.14% of the population are Foreign-born which is a very high percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 22% Asian, 2% Black or African-American, 40% Hispanic or Latino, and 33% White.

    Health and Safety Overview
    • The crime rate is 4.98 per 100 people which is high compared to other cities.
      • Violent Crime: 0.8 incidents per 100 people
      • Property Crime: 2.94 incidents per 100 people
      • Drug-Related Crime: 0.52 incidents per 100 people
    • The average life expectancy in zip code is 80.56 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 18.0, Moderate Days 131.0, Unhealthy for Sensitive Groups Days 21.0, Unhealthy Days 12.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    La Amapola Market
    0.4 miles away
    Vons
    0.6 miles away
    Food 4 Less
    1.1 miles away
    Walmart Supercenter
    1.4 miles away
    ALDI
    1.4 miles away

    None Found

    Bus Stations

    Foothill Transit 272, 281
    0.1 miles away
    Foothill Transit 178, Silver Streak (707)
    0.1 miles away
    Foothill Transit 185
    0.2 miles away
    Foothill Transit 178, 185, 272, 281
    0.2 miles away
    Foothill Transit 185, 498
    0.2 miles away

    Banks

    Bank of America
    0.4 miles away
    Wells Fargo
    0.5 miles away
    Chase
    0.8 miles away
    Moneygram (inside Superior)
    1.8 miles away
    Bank of the West
    1.8 miles away

    Hospitals

    West Covina Medical Center
    0.3 miles away
    Queen of the Valley Hospital
    0.3 miles away
    Kindred Hospital Baldwin Park
    1.6 miles away
    Kindred Hospital - San Gabriel Valley
    1.8 miles away
    Sierra View Care Center
    2.2 miles away

    Pharmacies

    CVS Pharmacy
    1.7 miles away
    Walgreens
    1.8 miles away
    Rite Aid
    3.1 miles away
    Hacienda heights pharmacy
    5.4 miles away
    Sierra pharmacy
    6.0 miles away

    Dentists

    Man Dental
    1.0 miles away
    Dental Office
    1.8 miles away
    Western Dental
    2.4 miles away
    West Covina Dental Group and Orthodontics
    3.1 miles away
    Covina Family Dental
    3.1 miles away

    Parks

    Orangewood Park
    0.4 miles away
    Del Norte Park
    0.7 miles away
    Walmerado Park
    0.9 miles away
    Cameron Park
    1.3 miles away
    Central Park West
    1.3 miles away

    Places of Worship

    La Iglesia de Nuestra Señora la Reina de los Ángeles
    17.2 miles away
    Thien Hau Temple
    17.2 miles away
    Wilshire Boulevard Temple
    20.9 miles away
    First Congregational Church
    25.2 miles away

    Shopping

    Plaza West Covina
    0.3 miles away
    Buena Vista Marketspace
    5.4 miles away
    Seasons Place
    5.5 miles away
    Westfield Santa Anita Mall
    7.7 miles away
    Walmart
    8.4 miles away

    Culture

    Little Theater
    4.8 miles away
    ampitheater
    5.2 miles away
    Haugh Performing Arts Center
    5.5 miles away
    Boy Scout Amphitheater
    5.9 miles away
    Bonita Center for the Arts
    6.9 miles away

    Restaurants

    El Pescador
    0.4 miles away
    Chicken Now
    0.4 miles away
    Roll it Sushi
    0.5 miles away
    Tacos Mexico
    0.5 miles away
    Charley's Grilled Subs
    0.5 miles away

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    Google map of West Haven Healthcare

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.

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