West Florida Hospital

Negative Experiences:

• Some reviewers expressed dissatisfaction with the level of care and professionalism, citing poor communication, lack of empathy, and inadequate pain management.
• Concerns were raised about cleanliness and hygiene practices, with one instance of inappropriate cleaning methods being observed.
• Several reviewers had negative experiences with specific staff members, feeling disrespected or belittled during their interactions.
• One reviewer, a former employee, advised seeking care elsewhere if possible.
• There were reports of serious issues such as medication errors leading to dangerous health situations and overall neglect.

Positive Experiences:

• Some patients had positive interactions with the staff, highlighting the care and attention provided by nurses, doctors, and other healthcare professionals.
• One reviewer praised the CCU for their communication and helpfulness, despite concerns about cleaning practices.
• A patient recovering from alcohol withdrawal credited the staff for their excellent care and support, which contributed to their ongoing sobriety.
• Another patient appreciated the comprehensive care received during a hospital visit, specifically naming several staff members for their kindness and professionalism.
• The food in the cafeteria received compliments for being surprisingly good for a hospital setting.
• A couple from Louisiana shared a very positive experience when seeking emergency care for a heart issue, expressing gratitude for the exceptional treatment received.

Mixed Experiences:

• Some reviews contained both positive and negative aspects, with patients feeling grateful for certain staff members while being disappointed with others or specific incidents.
• One review humorously suggested the hospital for a "fuzzy sock vacation," indicating a mixed but overall satisfactory experience with mental health care.

General Feedback:

• The hospital's performance and patient satisfaction seem to vary greatly, with some patients receiving excellent care and others facing significant challenges.
• Cleanliness and staff professionalism were common themes in both positive and negative reviews.
• Communication and pain management were identified as areas needing improvement.