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West Chicago Terrace
928 Joliet Road, West Chicago, IL 60185
For Pricing & Availability
(800) 780-8101To Reach a Resident
(630) 231-9292Estimated Pricing
Price Comparison
West Chicago Terrace Description
West Chicago Terrace is a community that offers nursing care and is located in the town of West Chicago, Illinois. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 4.4 out of 10 making it the 3rd highest rated community in the city out of 3 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in West Chicago
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews:
- Several residents reported poor air quality, malfunctioning air conditioning, and issues with cleanliness, including wet and slippery floors.
- Complaints about the food quality and portion sizes were common, alongside concerns about the professionalism and competence of the nursing staff and maintenance personnel.
- Medication errors, including wrong medications or incorrect dosages, were mentioned.
- Some residents felt there were insufficient activities and entertainment options, though occasional trips and events were appreciated.
- Positive experiences were noted with some staff members who were helpful and friendly, particularly in assisting with disability benefits and housing transitions.
- Concerns were raised about the overall treatment of residents, with reports of neglect, disrespect, and a lack of adequate medical care.
- Issues with staff behavior, including unprofessional conduct and neglect of duties, were highlighted.
- Some residents experienced significant improvements in their quality of life, citing supportive staff and engaging in community and personal development activities.
- Complaints about the facility's management, including unresponsiveness and violations of privacy rights, were mentioned.
- Overall, reviews were mixed, with some residents reporting positive changes and support, while many others expressed dissatisfaction with the care and environment.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 2
Quality measure rating: 4
Long-term quality measure rating:
4
Nursing Home Overview
Participation
date: April 14, 1976
Ownership type: For Profit
Provider
type: Medicaid
Nursing home capacity: 120
Total current residents: 96
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 2
Number of
substantiated complaints: 10
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $22000
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-08-02 | 2022-08-26 | F | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2022-08-02 | 2022-08-26 | F | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2022-08-02 | 2022-08-26 | F | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2022-08-02 | 2022-08-26 | E | Egress Deficiencies | Have exits that are accessible at all times. |
| 2022-08-02 | 2022-08-26 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-08-02 | 2022-08-26 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2022-08-02 | 2022-08-26 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2022-08-02 | 2022-08-26 | E | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2022-08-02 | 2022-08-26 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-08-02 | 2022-08-26 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2022-08-02 | 2022-09-10 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2021-04-16 | 2021-05-17 | F | Emergency Preparedness Deficiencies | Establish an Emergency Preparedness Program (EP). |
| 2021-04-16 | 2021-05-17 | F | Emergency Preparedness Deficiencies | Conduct risk assessment and an All-Hazards approach. |
| 2021-04-16 | 2021-05-22 | F | Emergency Preparedness Deficiencies | Address patient/client population and determine types of services needed. |
| 2021-04-16 | 2021-05-17 | F | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2021-04-16 | 2021-05-17 | F | Emergency Preparedness Deficiencies | Establish procedures for tracking staff and patients during an emergency. |
| 2021-04-16 | 2021-05-17 | F | Emergency Preparedness Deficiencies | Create arrangements with other facilities to receive patients. |
| 2021-04-16 | 2021-05-17 | F | Emergency Preparedness Deficiencies | List the names and contact information of those in the facility. |
| 2021-04-16 | 2021-05-17 | F | Emergency Preparedness Deficiencies | Provide emergency officials' contact information. |
| 2021-04-16 | 2021-05-17 | F | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2021-04-16 | 2021-05-17 | F | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2021-04-16 | 2021-05-15 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2021-04-16 | 2021-05-15 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2021-04-16 | 2021-05-15 | F | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2021-04-16 | 2021-05-15 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2021-04-16 | 2021-05-26 | F | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2021-04-16 | 2021-05-15 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2021-04-16 | 2021-05-15 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2019-05-30 | 2019-06-26 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2019-05-30 | 2019-06-26 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2019-05-30 | 2019-06-26 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-05-30 | 2019-06-26 | F | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2019-05-30 | 2019-06-26 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2019-05-30 | 2019-06-26 | E | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2019-05-30 | 2019-06-26 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2019-05-30 | 2019-06-26 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-04-26 | 2023-05-14 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2023-03-29 | 2023-04-17 | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2023-02-03 | 2023-02-17 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2022-12-16 | 2023-01-13 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-12-15 | 2023-01-17 | D | Resident Rights Deficiencies | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. |
| 2022-12-15 | 2023-01-17 | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2022-12-15 | 2023-01-17 | D | Resident Rights Deficiencies | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. |
| 2022-10-15 | 2022-11-04 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2022-07-21 | 2022-08-19 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2022-07-21 | 2022-08-19 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-07-21 | 2022-08-19 | E | Quality of Life and Care Deficiencies | Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. |
| 2022-07-21 | 2022-08-19 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2022-07-21 | 2022-08-19 | E | Quality of Life and Care Deficiencies | Provide or get specialized rehabilitative services as required for a resident. |
| 2022-07-21 | 2022-08-19 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-03-18 | 2022-04-01 | J | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2021-04-15 | 2021-05-10 | D | Quality of Life and Care Deficiencies | Provide or get specialized rehabilitative services as required for a resident. |
| 2021-04-15 | 2021-05-10 | E | Environmental Deficiencies | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| 2020-11-19 | 2020-12-18 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-05-21 | 2019-06-10 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2019-05-21 | 2019-06-10 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-05-21 | 2019-06-10 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2019-05-21 | 2019-06-10 | E | Quality of Life and Care Deficiencies | Provide or get specialized rehabilitative services as required for a resident. |
| 2019-05-21 | 2019-06-10 | E | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-06-08 | $650 |
| 2020-06-15 | $975 |
| 2020-06-22 | $1,300 |
| 2020-11-19 | $15,000 |
| 2022-03-18 | $7,000 |
What is in the Neighborhood
- The closest city is West Chicago which is 1.0 miles away and has a population of 27,447 (mid sized town).
- The average income is $71,549, which is high compared to other zip codes.
- Weather
- High Temperature: 77
- Low Temperature: 25
- Average Temperature: 52.3
- Day Breakdown: The area gets 134 days of rain, 38 days of snow and 191 days of sun
- Precipitation: 1.1 inches a year
- The crime rate is 0.11 per 100 people which is very low compared to other cities.
- Violent Crime: 0.0 incidents per 100 people
- Property Crime: 0.08 incidents per 100 people
- Drug-Related Crime: 0.02 incidents per 100 people
- The average life expectancy in zip code is 81.29 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 207.0, Moderate Days 65.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Jewel-Osco
0.3 miles awayALDI
2.2 miles awayFamily Foods
2.5 miles awayUltra Foods
3.4 miles awayAldi
4.4 miles awayTransportation
West Chicago
0.8 miles awayWinfield
2.5 miles awayWheaton
4.8 miles awayBus Stations
DuPage Judicial Center
3.5 miles away2368 Corporate Lane
4.1 miles away2052 Corporate Lane
4.1 miles awayFerry & Route 59
4.2 miles awayCorporate & Ferry
4.2 miles awayBanks
Republic Bank
1.0 miles awayPNC Bank
2.2 miles awayChase
2.4 miles awayFifth Third Bank
3.1 miles awayBMO Harris Bank
4.0 miles awayHospitals
Northwestern Medicine Central DuPage Hospital
2.4 miles awayMarianjoy Rehabilitation Hospital
3.5 miles awayNorthwestern Medicine Delnor Hospital
7.1 miles awayEdward Hospital
7.9 miles awayAMITA Health Adventist Medical Center
8.1 miles awayPharmacies
Walgreens
1.2 miles awayWinfield CVS Pharmacy
3.7 miles awayCVS Pharmacy
4.5 miles awayWalmart Pharmacy
5.5 miles awayDentists
Thomas J. DeLacey
5.0 miles awayFamily First Dental
5.0 miles awayWest Suburban Oral Health Care
5.4 miles awayDr. Timothy Sheehan DDS
5.5 miles awayMason, Faith & Hoscheit DDS, Ltd.
5.6 miles awayParks
Pioneer Park
0.2 miles awayWest DuPage Woods Forest Preserve
0.5 miles awayKress Creek Park
0.6 miles awayBlackwell Forest Preserve
0.7 miles awayManville-Oaks Park
0.8 miles awayPlaces of Worship
BAPS SwamiNarayan Sanstha Temple
5.0 miles awayShopping
Charlestowne Mall
4.9 miles awayChicago Premium Outlets
5.5 miles awayStratford Square Mall
6.9 miles awayMall of India
7.7 miles awayYorktown Center
10.2 miles awayCulture
Gallery 200
1.0 miles awayRamsey Auditorium
3.7 miles awayMcAlister Conservatory
5.4 miles awayArcada Theater
6.3 miles awayDance West Ballet
6.6 miles awayRestaurants
El Coco Loco
1.0 miles awayEgg Yolk Cafe
1.2 miles awayGnarly Knots
2.3 miles awayVanilla Sugar Bakery
2.4 miles awayCaliendo's Restaurant & Sports Bar
2.4 miles awayGet exact pricing & check availability
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