Wesley Willows

Summary of Reviews for Wesley Willows Senior Living:

• Several reviews express concerns about management and staff treatment, particularly highlighting issues of disrespect and unprofessional behavior. There are also allegations of racial bias.
• Contrastingly, some residents and their families have had positive experiences, praising the community, activities, and the quality of facilities. The sense of community and the range of amenities available, including a heated pool, walking track, and a bistro, are highlighted as benefits.
• There are mixed reviews regarding the care provided, especially in the rehab department, with some describing it as lacking in quality and inclusivity in decision-making processes.
• Communication issues have been noted, especially concerning the process of transitioning back to the facility after hospital stays, leading to frustration among family members.
• Despite the criticisms, there are positive remarks about the environment Wesley Willows offers to its residents, with some describing it as a well-run business that caters to the needs of older adults at various levels of independence.
• Staff friendliness and helpfulness are mentioned positively in some reviews, indicating a welcoming atmosphere for both residents and visiting professionals.
• The grounds and maintenance of the facility receive praise for their immaculate condition, contributing to the overall satisfaction of some residents.

It's important to note that experiences vary widely, with some expressing significant satisfaction with the community and its offerings, while others raise serious concerns about aspects of care and management.