Wesley Village

Positive Reviews:

• Many reviewers praise the beautiful and well-maintained facilities, highlighting the kind and professional staff, especially in nursing and administration.
• Residents and their families appreciate the wide range of activities and the sense of community, with special mentions of the effort to keep residents happy and engaged.
• Several comments commend the facility for its handling of the pandemic, ensuring residents' health and happiness.
• Employees speak highly of the workplace environment, noting efforts to care for both staff and residents, and mentioning benefits such as tuition forgiveness and family events.
• The campus is described as gorgeous, offering a continuum of care from independent living to specialized units like Alzheimer's care, with many expressing satisfaction with the level of care provided.

Negative Reviews:

• Some reviewers express concerns about the responsiveness of staff, with complaints about difficulty in communication and instances of neglect.
• Criticisms include understaffing and a perceived focus on profit over care, with one reviewer detailing a negative experience regarding their father's care.
• There are specific complaints about the attitude and professionalism of the social work staff, with accusations of bullying and inadequate discharge planning.

Overall:

Wesley Village receives a mix of reviews, with many praising the facility's environment, staff, and care quality, while some raise concerns about specific aspects of care and communication. The positive reviews highlight a strong sense of community and dedication to resident well-being, whereas the negative reviews call for improvements in staffing and professionalism.