Wellquest Of Elk Grove

Positive Reviews:

• Visitors and staff describe the community as exceptional, gorgeous, and the first true luxury community in Elk Grove.
• Meals, especially dinner, are praised for their delicious taste and presentation, with the sous chef personally greeting guests.
• The staff, including the sales team and the Senior Living Coordinator, are commended for being amazing, helpful, and a pleasure to work with.
• The community is described as interactive, caring, and a great place to work, with a corporate family that is actively involved.

Negative Reviews:

• Concerns about privacy and marketing practices, with one report of unsolicited marketing to a family member.
• Observations of potential neglect and confusion among residents, particularly in memory care, including an incident where a resident was confused about her room due to a mislabeled picture.
• Some family members feel the staff are not attentive enough to residents, leading to a decision to move their loved one out despite the clean and nice facilities.
• Concerns about the value for the cost, with one family finding it more economical to provide care at home.

Mixed Reviews:

• While many reviews praise the community and staff, there are significant concerns about specific aspects of care and management practices.
• The community's aesthetics and amenities are consistently praised, but the level of care and attention to resident needs are areas of concern for some.