Wellington Rehabilitation And Healthcare

Negative Reviews:

• Some reviewers express strong dissatisfaction, citing issues with management decisions, cleanliness, food quality, and handling of finances.
• Concerns about patient care, including incidents of falls, untreated bed sores, and inadequate medical treatment leading to hospital readmissions.
• Communication problems with staff, difficulty in reaching administrators, and poor customer service were highlighted.
• Allegations of fraudulent billing practices and misuse of medication by the nursing staff.
• Some former employees describe it as a terrible workplace, suggesting a negative impact on patient care.

Positive Reviews:

• Many reviewers praise the staff's responsiveness and the quality of care, describing positive experiences with therapy teams and coordinators.
• The facility is described as a welcoming environment with a family-like atmosphere, where residents are made to feel part of the community.
• Wellington is noted for its five-star rating by the Center for Medicare and Medicaid Services, with commendations for its nursing and therapy teams.
• Some reviewers, including employees, commend the facility for its supportive work environment and the quality of care provided to residents.
• Recent changes in management and facility improvements have been observed, leading to enhanced healthcare and resident satisfaction.
• The location and the range of activities available for residents/patients are also highlighted as positives.

Mixed Reviews:

• While some reviewers report significant issues with care and management, others have had positive experiences, particularly with the staff's attentiveness and the facility's environment.
• Changes in management and improvements in care and facility conditions have been noted, suggesting a potential shift towards better service and care quality.