Wellington At Hershey’S Mill

Wellington Senior Living has received a mix of reviews, highlighting both positive and negative experiences. Many reviewers praise the amenities, such as the in-house beauty salon and the availability of doctors, which contribute to a vibrant and independent lifestyle for seniors. The leadership team, including a new Director named Peter, is commended for their accessibility and responsiveness, enhancing the community's appeal.

However, there are significant concerns regarding the management and care quality, especially after a change in management. Some reviews indicate a decline in the quality of food and services, with instances of neglect and poor treatment of residents by staff. Concerns about cleanliness, staffing shortages, and unfulfilled promises about services like cleaning and dining have been noted. Additionally, there are alarming accusations of discrimination and mistreatment of employees by management, specifically mentioning a manager named Tony Wiggins.

Despite these issues, some residents express satisfaction with their living arrangements, citing the beauty of the renovations and the sense of safety and relaxation the community offers. The memory care facility at Wellington at Hershey's Mill receives high praise for its exceptional care, cleanliness, and compassionate staff, setting it apart as a top choice in the area.

Overall, while Wellington Senior Living has aspects that are highly valued by residents and their families, there are critical areas that require immediate attention to ensure the well-being and satisfaction of both residents and staff.