📞 Call for pricing and availability: (800) 780-8101
Webster Manor Rehabilitation & Health Care Center
745 School Street, Webster, MA 01570
For Pricing & Availability
(800) 780-8101To Reach a Resident
(508) 949-0644Estimated Pricing
Price Comparison
Webster Manor Rehabilitation & Health Care Center Description
Webster Manor Rehabilitation & Health Care Center is a community that offers assisted living, nursing care, respite care and skilled nursing and is located in the town of Webster, Massachusetts. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 6.8 out of 10 making it the 3rd highest rated community in the city out of 4 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Webster
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Webster
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Webster
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews:
- Some reviews highlight significant concerns about the facility, including inadequate leadership, poor management, and issues with resident care such as medication errors, unaddressed pain, and hygiene.
- There are reports of operational problems like plumbing issues, understaffing, and unsatisfactory meals. Additionally, some reviews mention a lack of proper care for diabetic patients and concerns over patient safety.
- Negative experiences also extend to potential employees and visitors, with reports of disorganized interviews and observed issues within the facility, such as lost personal items and unprofessional staff behavior.
- However, there are also positive reviews praising the staff for their care and friendliness, with some residents and family members expressing satisfaction with the services received, including rehabilitation and COVID-19 precautions.
- Several reviews commend specific aspects of the facility, such as the quality of care from nursing, rehab, and maintenance staff, and the efforts of individuals who go above and beyond in their roles.
Overall, the reviews present a mixed picture, with some expressing gratitude for the care provided, while others raise serious concerns about the facility's management, staff behavior, and the quality of care and living conditions.
Reviews
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Webster Manor Rehabilitation & Health Care Center Videos
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Health
Services
Activities
Community Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 3
Quality measure rating: 4
Long-term quality measure rating:
5
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: July 1, 1985
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 135
Total current residents: 127
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 1
Number of payment denials: 0
Number of fines: 6
Total cost of fines: $68700
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-10-13 | 2023-01-10 | D | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2022-10-13 | 2022-11-25 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2022-10-13 | 2022-11-25 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-10-13 | 2023-01-10 | F | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2022-10-13 | 2022-11-25 | D | Services Deficiencies | Have elevators that firefighters can control in the event of a fire. |
| 2022-10-13 | 2022-11-25 | F | Services Deficiencies | Install properly constructed and protected linen or trash chutes. |
| 2022-10-13 | 2023-01-10 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have a battery powered remote alarm panel in a location accessible by operating personnel. |
| 2022-03-02 | 2022-03-24 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-03-02 | 2022-03-24 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-06-14 | 2023-07-14 | D | Resident Rights Deficiencies | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. |
| 2023-01-04 | 2023-01-25 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-10-05 | 2022-11-16 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-10-05 | 2022-11-16 | D | Resident Rights Deficiencies | Ensure that residents are fully informed and understand their health status, care and treatments. |
| 2022-10-05 | 2022-11-16 | D | Resident Rights Deficiencies | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
| 2022-10-05 | 2022-11-16 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2022-10-05 | 2022-11-16 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2022-10-05 | 2022-11-16 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2022-10-05 | 2022-11-16 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2022-10-05 | 2022-11-16 | D | Quality of Life and Care Deficiencies | Provide appropriate foot care. |
| 2022-10-05 | 2022-11-16 | D | Quality of Life and Care Deficiencies | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| 2022-10-05 | 2022-11-16 | D | Quality of Life and Care Deficiencies | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. |
| 2022-10-05 | 2022-11-16 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-10-05 | 2022-11-16 | D | Infection Control Deficiencies | Report COVID19 data to residents and families. |
| 2022-01-13 | 2022-02-21 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-01-13 | 2022-02-21 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2022-01-13 | 2022-02-21 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2022-01-13 | 2022-02-21 | D | Resident Assessment and Care Planning Deficiencies | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. |
| 2022-01-13 | 2022-02-21 | B | Resident Assessment and Care Planning Deficiencies | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. |
| 2022-01-13 | 2022-02-21 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2022-01-13 | 2022-02-21 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2022-01-13 | 2022-02-21 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-01-13 | 2022-02-21 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2022-01-13 | 2022-02-21 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-01-13 | 2022-02-21 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-01-13 | 2022-02-21 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-01-13 | 2022-02-21 | E | Infection Control Deficiencies | Perform COVID19 testing on residents and staff. |
| 2021-01-07 | 2021-02-05 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-10-20 | 2020-11-23 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-08-12 | 2020-09-21 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-10-22 | 2020-11-26 | E | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2019-07-05 | 2019-08-29 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2019-07-05 | 2019-08-29 | B | Resident Rights Deficiencies | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. |
| 2019-07-05 | 2019-08-29 | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2019-07-05 | 2019-08-29 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2019-07-05 | 2019-08-29 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2019-07-05 | 2019-08-29 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2019-07-05 | 2019-08-29 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2019-07-05 | 2019-08-29 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-07-05 | 2019-08-29 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2019-07-05 | 2019-08-29 | E | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2019-07-05 | 2019-08-29 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-05-10 | $40,527 |
| 2020-07-15 | $14,200 |
| 2020-07-15 | $13,000 |
| 2020-10-19 | $650 |
| 2020-10-20 | $9,750 |
| 2021-01-07 | $15,000 |
| 2021-01-07 | $15,747 |
| 2022-01-13 | $15,000 |
| 2022-01-13 | $15,399 |
| 2022-01-13 | $15,350 |
| 2022-10-05 | $15,000 |
| 2023-01-04 | $12,155 |
What is in the Neighborhood
- The closest city is Webster which is 0.9 miles away and has a population of 11,412 (small town).
- The average income is $61,696, which is average compared to other zip codes.
- Weather
- High Temperature: 76
- Low Temperature: 30
- Average Temperature: 52.7
- Day Breakdown: The area gets 141 days of rain, 37 days of snow and 185 days of sun
- Precipitation: 2.2 inches a year
- The crime rate is 4.84 per 100 people which is high compared to other cities.
- Violent Crime: 1.9 incidents per 100 people
- Property Crime: 1.91 incidents per 100 people
- Drug-Related Crime: 0.37 incidents per 100 people
- The average life expectancy in zip code is 79.74 years old, which is high compared to other zip codes.
- Air Quality: Good Days 149.0, Moderate Days 33.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Price Chopper
2.0 miles awayMarket Basket
5.5 miles awayBig Y
6.9 miles awayStop & Shop
7.6 miles awayWalmart Supercenter
7.8 miles awayNone Found
Bus Stations
Thompson Library
3.7 miles awayPutnam Walmart
7.8 miles awayElla Grasso & Dana Court
7.9 miles awaySaint Onge & Bulger
8.0 miles awayHampshire Heights
8.3 miles awayBanks
Hometown Bank
1.9 miles awayCornerstone Bank
2.5 miles awayBank of America
8.4 miles awaybankHometown
8.4 miles awaySouthbridge Credit Union
10.9 miles awayHospitals
Harrington HealthCare at Webster
1.6 miles awayEleanor Slater Hospital Zambarano Unit
6.7 miles awayHarrington Hospital
8.6 miles awayDay Kimball Hospital
9.0 miles awayFairlawn Rehabilitation Hospital
15.4 miles awayPharmacies
CVS
7.8 miles awayWalgreens
8.3 miles awayCVS Pharmacy
8.4 miles awayDentists
Wellness Dental LLC
2.6 miles awayWellOne Dentistry
10.8 miles awayDr. Roland Lupien, DDS
12.8 miles awayDental Designs
13.4 miles awaySimply Orthodontics
13.4 miles awayParks
Berthol Field
0.2 miles awayStarzec Field
1.1 miles awayArdlock Acres
1.1 miles awayMemorial Athletic Field
1.2 miles awayAvalock Acres
1.3 miles awayPlaces of Worship
Abington Congregational Church
14.0 miles awayEmmanuel Baptist Church
15.7 miles awaySaint Johns Catholic Church
16.0 miles awayShopping
Sturbridge Plaza
10.5 miles awayAuburn Mall
11.6 miles awayThe Shoppes at Blackstone Valley
12.1 miles awayTatnuck Mall
16.6 miles away547
20.3 miles awayCulture
The Complex Performing and Creative Arts Centre
8.5 miles awayCenter for the Arts
8.5 miles awayIris and B. Gerald Cantor Art Gallery,
14.4 miles awayDrive In Theater
14.7 miles awayLeicester Triple Drive-In
14.7 miles awayRestaurants
Bogey's Ice Cream
4.6 miles awayNew England Pizzeria
5.6 miles awayDairy Express Pizza
5.6 miles awayEmpire Buffet
7.6 miles awayGiant Pizza
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