📞 Call for pricing and availability: (800) 780-8101
Webster House
401 Webster St, Palo Alto, CA 94301
For Pricing & Availability
(800) 780-8101To Reach a Resident
(650) 327-4333Estimated Pricing
Price Comparison
Webster House Description
Webster House is a large 54 bed community that offers independent living, assisted living and nursing care and is located in Palo Alto, California and is part of the Covia network of communities. Residents who live at the facility are able to choose from a range of studio, one-bedroom and two-bedroom room layouts.
The community has an average rating of 8.1 out of 10 making it the 9th highest rated community in the city out of 11 communities. See more information on reviews.
The Nursing Home at this community has a 4 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Independent Living
Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.
View other Independent Living communities in Palo Alto
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Palo Alto
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Palo Alto
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews for Webster House:
- Several reviews express significant dissatisfaction with the quality of care, citing issues such as delayed response to emergency calls, inadequate personal care leading to health complications, and overall neglect.
- Concerns were raised about the facility's staffing, suggesting it is understaffed in terms of direct care providers despite having numerous supervisors and managers. Communication between staff members is also described as poor.
- One review specifically mentions the lack of surveillance cameras and accuses the facility of dishonest practices, including giving caregivers food without consent and charging the employer.
- On the positive side, some reviews praise the facility, describing it as a "retirement community that rocks," highlighting excellent rehabilitation services, and commending the great service and loving people.
- Food quality received mixed reviews, with one mentioning it as excellent, while another criticized it as horrendous.
- One review advises against sending elderly parents to the facility, citing overall dissatisfaction with the level of care and safety.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 3
Staffing rating: 4
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: June 8, 1983
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 145
Total current residents: 63
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: None
Facility Incident, Complaints and Fines
Number of
facility
incidents: 6
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-06 | 2023-03-23 | D | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2023-03-06 | 2023-03-23 | D | Construction Deficiencies | Use approved construction type or materials. |
| 2023-03-06 | 2023-03-23 | D | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2023-03-06 | 2023-03-23 | E | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2023-03-06 | 2023-03-23 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2023-03-06 | 2023-03-23 | E | Smoke Deficiencies | Properly provide smoke detection systems in areas open to corridors. |
| 2023-03-06 | 2023-03-23 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2023-03-06 | 2023-03-23 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2023-03-06 | 2023-03-23 | E | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2023-03-06 | 2023-03-23 | D | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2023-03-06 | 2023-03-23 | D | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2023-03-06 | 2023-03-23 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2023-03-06 | 2023-03-23 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2020-01-09 | 2020-01-21 | D | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2020-01-09 | 2020-01-21 | D | Emergency Preparedness Deficiencies | Establish roles under a Waiver declared by secretary. |
| 2020-01-09 | 2020-01-21 | D | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2020-01-09 | 2020-01-21 | C | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2020-01-09 | 2020-01-21 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2020-01-09 | 2020-01-21 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-01-17 | 2019-03-12 | D | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2019-01-17 | 2019-03-12 | D | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2019-01-17 | 2019-03-12 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-01-17 | 2019-03-12 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2019-01-17 | 2019-03-12 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-01-17 | 2019-03-12 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2019-01-17 | 2019-03-12 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2019-01-17 | 2019-03-12 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-07-11 | $23,175 |
What is in the Neighborhood
- The closest city is Palo Alto which is 1.1 miles away and has a population of 66,853 (large town).
- The average income is $1,886,171, which is very high compared to other zip codes.
- Weather
- High Temperature: 76
- Low Temperature: 55
- Average Temperature: 65.9
- Day Breakdown: The area gets 60 days of rain and 304 days of sun
- Precipitation: 0.6 inches a year
- The median age is 40.2 years old, very high compared to other cities.
- 3.03% of the population are Veterans which is a very low percentage of Veterans compared to other cities.
- 34.93% of the population are Foreign-born which is a very high percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 33% Asian, 1% Black or African-American, 4% Hispanic or Latino, and 59% White.
- The crime rate is 5.04 per 100 people which is high compared to other cities.
- Violent Crime: 0.56 incidents per 100 people
- Property Crime: 3.42 incidents per 100 people
- Drug-Related Crime: 0.51 incidents per 100 people
- The average life expectancy in zip code is 82.65 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 178.0, Moderate Days 64.0, Unhealthy for Sensitive Groups Days 2.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
The Willows Market
0.4 miles awayWhole Foods Market
0.5 miles awaySOS Fine Foods
0.7 miles awayTrader Joe's
0.8 miles awayEl Rancho Supermarket
1.0 miles awayNone Found
Bus Stations
Webster Street & University Avenue
0.1 miles awayUniversity Avenue & Middlefield Road
0.1 miles awayMiddlefield Road & Lytton Avenue
0.1 miles awayLytton Avenue & Cowper Street
0.1 miles awayWebster Street & Hamilton Avenue
0.1 miles awayBanks
Wells Fargo Home Mortgage
0.1 miles awayHSBC
0.1 miles awayBank of America
0.1 miles awayBridge Bank
0.1 miles awayBoston Private Band and Trust
0.1 miles awayHospitals
Menlo Park Surgical Hospital
0.8 miles awayVA Medical Center Menlo Park
0.8 miles awayLucile Packard Children's Hospital
1.2 miles awayStanford Hospital
1.4 miles awayVA Palo Alto Health Care System
3.1 miles awayPharmacies
CVS Pharmacy
0.3 miles awayHoover Pharmacy
0.8 miles awayWalgreens
1.4 miles awayPharmaca
1.5 miles awayMaximart Pharmacy
1.7 miles awayDentists
Palo Alto Dental Group
0.1 miles awayLipson Periodontics
0.1 miles awayDang, Finley, Jurosky, Balderdash-Cruz
0.1 miles awayDenise M. Henderson, D.D.S.
0.2 miles awayChristine E. Hansen, DDS
0.3 miles awayParks
Johnson Park
0.2 miles awayTimothy Hopkins Creekside Park
0.3 miles awayCogswell Plaza
0.3 miles awayHeritage Park
0.4 miles awayLytton Plaza
0.4 miles awayPlaces of Worship
San Jose Quaker Meeting House
14.7 miles awayThe First Unitarian Church of San José
16.6 miles awayTrinity Cathedral
16.7 miles away11th Avenue Buddha
24.2 miles awayShopping
Stanford Shopping Center
0.7 miles awayEdgewood Shopping Center
1.8 miles awayHillsdale Shopping Center
9.7 miles awayNewpark Mall
10.0 miles awayPacific Commons Shopping Center
10.6 miles awayCulture
Captivating Dance Nona
0.7 miles awayChildren's Theater
0.8 miles awayAtherton Fine Art
1.1 miles awayGuild
1.2 miles awayBing Concert Hall
1.3 miles awayRestaurants
Tamarine
0.1 miles awaySancho's Taqueria
0.1 miles awayRooh
0.2 miles awayIl Fornaio
0.2 miles awayGyros Gyros
0.2 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of CA. It is a large-sized community with 54 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
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By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
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