Weber Place

Summary of Reviews:

• Several reviews express dissatisfaction with the facility, citing issues such as poor communication, unprofessional staff, and concerns over care quality, especially in memory care and assisted living.
• Complaints include rude staff, particularly at the front desk, and management's focus on profit over care. There are also reports of high staff turnover and inadequate training for nursing staff.
• Some reviewers experienced problems with the facility during a flu outbreak, claiming poor handling of the situation and lack of responsiveness from the staff.
• On the positive side, many reviews praise the caring nature of the staff at Senior Star, highlighting the good treatment of residents and the welcoming atmosphere of the facility. Families of residents in independent living and those who have had positive interactions with staff share gratitude and satisfaction.
• There are mixed feelings about the value for the cost, with some finding the investment worthwhile for the well-being of their loved ones, while others deem it not worth the expense due to the issues faced.
• StoryPoint, possibly a rebranded or related facility, receives positive mentions for its staff and the quality of care provided, with some reviewers recommending it as a great place to work or for loved ones to live.

Overall, the reviews present a mixed picture, with significant concerns about certain aspects of care and management, balanced by positive experiences related to staff compassion and resident satisfaction in some parts of the community.