Waverly Inn Memory Care Community

Waverly Inn Memory Care Community in Arlington Heights has received numerous positive reviews from former healthcare executives, family members of residents, and even a former employee. The facility is praised for its clean and well-maintained environment, including wide, well-lit hallways and a secure courtyard for outdoor activities. Rooms are described as adequate in size, pleasant, and resembling a quality hotel setting.

The staff-to-resident ratio is highlighted as excellent, with friendly, dedicated caregivers focused on keeping residents healthy, safe, and active. Extraordinary measures were taken during the pandemic to ensure the safety and health of residents, staff, and guests. Activities are centered on residents' needs and provided throughout the day, encouraging participation as part of their care plan. Residents receive healthful, tasty meals on a routine schedule, with their healthcare needs promptly attended to by the caring staff.

Many reviewers have expressed their satisfaction with the new executive director, noting her care for all residents and the personalization and details that make Waverly Inn stand out. The community is described as a wonderful place for loved ones, with a clean, beautiful environment, very nice and caring staff, and residents appearing well cared for and engaged in activities. The food is also mentioned as exceptional.

One review from a former employee criticizes the company for lack of tuition reinvestment, low raises, and management focusing more on money than staff welfare, especially during the COVID-19 pandemic. However, this view is not echoed in other reviews, which focus on the positive aspects of the community.

Overall, Waverly Inn is highly recommended by reviewers for its family atmosphere, the dignity and independence it allows residents, and the exceptional care provided by the staff. The facility is described as cozy, immaculate, and the nicest some reviewers have witnessed in their experience with long-term care. The staff is praised for being kind, quick to respond, and competent in handling tough situations. The community is considered a fantastic and beautiful place, with a caring, helpful, and vibrant staff.