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Waterview Lodge , Rehabilitation & Healthcare
250 West Union Street, Ashland, MA 01721
For Pricing & Availability
(800) 780-8101To Reach a Resident
(508) 848-4200Estimated Pricing
Price Comparison
Waterview Lodge , Rehabilitation & Healthcare Description
Waterview Lodge , Rehabilitation & Healthcare is a community that offers nursing care and is located in the town of Ashland, Massachusetts. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 6.5 out of 10 making it the 3rd highest rated community in the city out of 4 communities. See more information on reviews.
The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Ashland
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- 2nd floor Nursing and other Staff, including Social Workers, are praised for their hard work and assistance, providing necessary items for home use and processing discharge papers efficiently.
- Some reviewers express satisfaction with the care their loved ones receive, highlighting the staff's dedication, the facility's cleanliness, and the beautiful environment.
- Waterview Lodge is commended for its modern, state-of-the-art facility, compassionate care, and the variety of activities and social programs available to residents.
- The sense of community and camaraderie among residents is noted, with staff fostering a welcoming environment.
- The facility's attention to detail, from interior decor to the range of amenities, is appreciated, emphasizing a personalized approach to care.
Negative Reviews:
- Several reviewers report substandard treatment, including poor communication, missed medications, and inadequate patient hygiene.
- There are complaints about the facility falsely advertising Medicaid acceptance, leading to frustration and wasted effort for families.
- Critics highlight a lack of staff and care, with some describing the care as terrible and expressing dissatisfaction with how their loved ones were treated.
- Some reviews mention the facility's beautiful appearance but criticize the actual care provided, suggesting a discrepancy between appearance and service quality.
- There are reports of rude behavior towards families and a general lack of capability in managing the facility effectively.
Mixed Feedback:
While some reviews praise the facility for its dedicated staff, beautiful environment, and quality of care, others express significant concerns about treatment, communication, and the overall management of the facility. Prospective residents and their families may want to consider these mixed reviews carefully.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 4
Quality measure rating: 4
Long-term quality measure rating:
4
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Jan. 1, 1994
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 103
Total current residents: 84
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 1
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $22992
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-01-18 | 2022-03-02 | F | Resident Rights Deficiencies | Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing. |
| 2022-01-18 | 2022-03-02 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2022-01-18 | 2022-03-02 | E | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2022-01-18 | 2022-03-02 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2022-01-18 | 2022-03-02 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2022-01-18 | 2022-03-02 | D | Quality of Life and Care Deficiencies | Assist a resident in gaining access to vision and hearing services. |
| 2022-01-18 | 2022-03-02 | D | Quality of Life and Care Deficiencies | Provide appropriate foot care. |
| 2022-01-18 | 2022-03-02 | D | Quality of Life and Care Deficiencies | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| 2022-01-18 | 2022-03-02 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-01-18 | 2022-03-02 | D | Quality of Life and Care Deficiencies | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. |
| 2022-01-18 | 2022-03-02 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2022-01-18 | 2022-03-02 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-01-18 | 2022-03-02 | F | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2022-01-18 | 2022-03-02 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-07-10 | 2019-08-09 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Not hire anyone with a finding of abuse, neglect, exploitation, or theft. |
| 2019-07-10 | 2019-08-09 | B | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2019-07-10 | 2019-08-09 | B | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2019-07-10 | 2019-08-09 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2019-07-10 | 2019-08-09 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2019-07-10 | 2019-08-09 | D | Quality of Life and Care Deficiencies | Provide or obtain dental services for each resident. |
| 2019-07-10 | 2019-08-09 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-01-13 | 2021-01-28 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-12-30 | 2021-01-14 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-03-04 | 2021-03-26 | D | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2018-05-30 | 2018-07-05 | C | Resident Rights Deficiencies | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. |
| 2018-05-30 | 2018-07-05 | C | Resident Rights Deficiencies | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. |
| 2018-05-30 | 2018-07-05 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-05-30 | 2018-07-05 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2018-05-30 | 2018-07-05 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2018-05-30 | 2018-07-05 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2018-05-30 | 2018-07-05 | F | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-05-30 | $9,168 |
| 2020-12-30 | $20,000 |
| 2020-12-30 | $20,983 |
| 2020-12-30 | $13,000 |
| 2022-01-18 | $9,992 |
| 2022-01-18 | $9,922 |
| 2022-01-18 | $15,000 |
| 2022-01-18 | $9,750 |
What is in the Neighborhood
- The closest city is Ashland which is 1.6 miles away and has a population of 15,802 (small town).
- The average income is $117,133, which is very high compared to other zip codes.
- Weather
- High Temperature: 78
- Low Temperature: 31
- Average Temperature: 54.1
- Day Breakdown: The area gets 138 days of rain, 31 days of snow and 194 days of sun
- Precipitation: 2.1 inches a year
- The crime rate is 0.96 per 100 people which is very low compared to other cities.
- Violent Crime: 0.3 incidents per 100 people
- Property Crime: 0.42 incidents per 100 people
- Drug-Related Crime: 0.02 incidents per 100 people
- The average life expectancy in zip code is 81.7 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 165.0, Moderate Days 16.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Shaws
2.5 miles awayWater Fresh Farm
2.7 miles awayMarket Basket
2.9 miles awayHolliston Superette
3.9 miles awayStop & Shop
4.2 miles awayTransportation
Ashland
1.3 miles awaySouthborough
2.8 miles awayFramingham
3.9 miles awayBus Stations
Ashland Middle School
0.7 miles awayHomer Ave & Main St
1.5 miles awayHayden Rowe / Maple / Pleasant Streets
2.4 miles awayShaw's Supermarket
2.5 miles awayMarket Basket
3.0 miles awayBanks
Middlesex Savings Bank
1.1 miles awayNeedham Bank
1.5 miles awaySantander
1.5 miles awayTD Bank
2.5 miles awayBank of America
2.5 miles awayHospitals
MetroWest Medical Center: Framingham Union Hospital
4.2 miles awayWhittier Rehabilitation Hospital-Westborough
5.0 miles awayMedfield State Hospital
7.2 miles awayMilford Regional Medical Center
7.7 miles awayMetroWest Medical Center: Leonard Morse Hospital
7.8 miles awayPharmacies
CVS Pharmacy
1.1 miles awayRite Aid
2.4 miles awayWalgreens
3.8 miles awayCVS
4.9 miles awayCVS Health
8.2 miles awayDentists
Natick Family Dental
7.4 miles awayNew England Dental Group
7.5 miles awayPediatric Dental
10.3 miles awayPaquette Family Dental
11.7 miles awayDr. William Dennis
12.4 miles awayParks
Wiley Woods
0.3 miles awayFranklin Woods
0.3 miles awayBrook Hollow
0.5 miles awayAshland Pumping Station
0.7 miles awayPeloquin Woods
0.9 miles awayPlaces of Worship
Saint Johns Catholic Church
16.2 miles awayEmmanuel Baptist Church
16.8 miles awayOakdale Methodist Church
19.0 miles awayCushman Union Church
22.5 miles awayShopping
Quarry Square Shopping Center
6.3 miles awaySolomon Pond Mall
10.3 miles awayStow Shopping Plaza
13.2 miles awayThe Shoppes at Blackstone Valley
15.3 miles awayWalpole Mall
15.5 miles awayCulture
Hopkinton Center for the Arts
2.5 miles awayThe Center For Arts In Natick
7.4 miles awayKeiter Center
7.8 miles awayBardwell Auditorium
10.4 miles awayVokes Theatre
10.9 miles awayRestaurants
TJ's Food & Spirits
0.2 miles awayHoney Dew Donuts
1.1 miles awayMarathon Deli
1.1 miles awayHanto
1.2 miles awayBill's Pizza
2.2 miles awayGet exact pricing & check availability
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