📞 Call for pricing and availability: (800) 780-8101

Waterside Health & Rehab Center

249 Newtown Road South, Norfolk, VA 23502

Nursing Home Skilled Nursing Rehabilitation

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(757) 427-4700

Estimated Pricing

Studio
Estimated $6,990

Price Comparison

  • Average City Price: $6,869
  • Average State Price: $8,271
  • Average National Price: $7,508


  • Waterside Health & Rehab Center Description

    Waterside Health & Rehab Center is a community that offers nursing care, skilled nursing and rehabilitation and is about 4.6 miles outside Chesapeake, Virginia and is part of the Saber Healthcare Group network of communities. Residents who live at the facility are able to choose from a range of studio and suite room layouts.

    The community has an average rating of 7.3 out of 10 making it the 12th highest rated community in the city out of 22 communities. See more information on reviews.

    The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Norfolk

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Norfolk


    Community Reviews

    7.3
    Waterside Health & Rehab Center
    Based on My Caring Plan's proprietary scoring, including 37 reviews across the web

    Ranking

  • Ranking in City: 12 out of 22 communities in Norfolk
  • Ranking in State: 547 out of 739 communities in VA
  • Facility and Grounds A

    Care B

    Staff A


    Employee Reviews

    5.5
    Saber Healthcare Group
    Based on My Caring Plan's proprietary scoring, including 1041 reviews across the web

    The following insights are from employees that work in Virginia

    Employee Pay B

    Employee Staff B

    Employee Culture B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Negative Reviews:

    • Some reviewers report unorganized communication with nurses and doctors, and a high staff turnover.
    • Concerns about patient care including unchanged pampers, dirty fingernails, and cracked lips.
    • Reports of mistreatment leading to severe health issues and even death.
    • Former residents and employees describe inattentive care, antiquated therapy facilities, and a decline in service quality after management changes.
    • Complaints about last-minute operations and lack of respect for individuals' time.
    • Some staff members reportedly ignore patient calls for help, leading to prolonged periods of discomfort.

    Positive Reviews:

    • Many find the staff friendly, helpful, and the facility clean.
    • Significant improvements in patient health and well-being reported shortly after admission.
    • Compliments on the attentive and caring staff, excellent care, and effective management.
    • Positive remarks about the facility's COVID-19 protocols, cleanliness, and knowledgeable staff.
    • High praise for the rehabilitation services, including physical and occupational therapy.
    • Employees express satisfaction with their jobs, citing a welcoming environment, teamwork, and opportunities for advancement.
    • Family members appreciate the care and attention their loved ones receive, highlighting the respiratory team and the overall welcoming atmosphere.

    Mixed Reviews:

    • While some reviews highlight excellent care and staff dedication, others point out serious concerns about patient neglect and facility management.
    • Improvements and positive changes under new leadership are noted, yet some families still report issues with staff responsiveness.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Physical Therapy

    Occupational Therapy

    Speech Therapy

    24-Hour Skilled Nursing Care

    Post-Surgical Care

    Wound Care Management



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 2
    Staffing rating: 1
    Quality measure rating: 4
    Long-term quality measure rating: 4
    Short-term quality measure rating: 3


    Nursing Home Overview

    Participation date: Dec. 5, 1987
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 197
    Total current residents: 116
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 5
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $7345


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2018-07-12 2018-08-29 F Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2018-07-12 2018-08-29 E Egress Deficiencies Have properly located and lighted "Exit" signs.
    2018-07-12 2018-08-29 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2018-07-12 2018-08-29 F Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2018-07-12 2018-08-29 E Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2018-07-12 2018-08-29 D Miscellaneous Deficiencies Provide a written emergency evacuation plan.
    2018-07-12 2018-08-29 F Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the installation and maintenance of electrical systems.
    2018-07-12 2018-08-29 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2018-07-12 2018-08-29 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2018-07-12 2018-08-29 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2018-06-28 2018-08-12 C Emergency Preparedness Deficiencies Establish emergency prep training and testing.
    2018-06-28 2018-08-12 C Emergency Preparedness Deficiencies Establish staff and initial training requirements.

    Fines

    Fine Date Fine Amount
    2018-06-28 $167,427
    2021-02-04 $7,345

    What is in the Neighborhood

    General Area Overview
    • The closest city is Chesapeake which is 4.6 miles away and has a population of 235,429 (small city).
    • The average income is $46,277, which is very low compared to other zip codes.
    • Weather
      • High Temperature: 81
      • Low Temperature: 42
      • Average Temperature: 62.3
      • Day Breakdown: The area gets 169 days of rain, 8 days of snow and 186 days of sun
      • Precipitation: 2.5 inches a year

    Demographic Overview
    • The median age is 30.2 years old, very low compared to other cities.
    • 11.95% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
    • 6.78% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
    • The population is 1% American Indian and Alaska Native, 4% Asian, 40% Black or African-American, 6% Hispanic or Latino, and 47% White.

    Health and Safety Overview
    • The crime rate is 8.75 per 100 people which is very high compared to other cities.
      • Violent Crime: 2.02 incidents per 100 people
      • Property Crime: 6.13 incidents per 100 people
      • Drug-Related Crime: 0.21 incidents per 100 people

    Click the button above to explore the neighborhood

    Supermarkets

    Costco
    1.1 miles away
    Food Lion
    1.2 miles away
    MP International
    1.2 miles away
    BJ's Wholesale Club
    1.5 miles away
    Aldi
    1.7 miles away

    Transportation

    Newtown Road
    0.4 miles away
    Military Highway
    1.1 miles away
    Ingleside Road
    2.3 miles away
    Ballentine/Broad Creek
    3.3 miles away
    NSU
    4.2 miles away

    None Found

    Banks

    Chartway Federal Credit Union
    0.5 miles away
    Navy Federal Credit Union
    0.7 miles away
    Norfolk Municipal Federal Credit Union
    1.2 miles away
    Chase
    1.5 miles away
    ABNB Federal Credit Union
    2.0 miles away

    Hospitals

    Sentara Leigh Hospital
    0.9 miles away
    Lake Taylor Transitional Care Hospital
    2.1 miles away
    Sentara Independence
    4.0 miles away
    CHKD Emergency Clinic
    5.1 miles away
    Naval Hospital Portsmouth NMCP
    6.1 miles away

    Pharmacies

    Rite Aid
    0.5 miles away
    CVS Pharmacy
    1.2 miles away
    CVS
    1.8 miles away
    Walgreen's
    2.0 miles away
    Target Pharmacy
    2.2 miles away

    Dentists

    Family Dentistry
    2.8 miles away
    Beach Kids Dentistry
    2.8 miles away
    Orthodontist
    2.8 miles away
    Aspen Dental
    3.1 miles away
    Behl Orthodontics
    3.2 miles away

    Parks

    Elizabeth River Shores
    0.9 miles away
    Ferry Point Park
    1.0 miles away
    Woodstock Cove Park
    1.1 miles away
    Poplar Hall Park
    1.1 miles away
    Fairfield Forest Park
    1.2 miles away

    Places of Worship

    Trinity Episcopal Church
    5.9 miles away
    Monumental United Methodist Church
    6.0 miles away
    Saint Pauls Catholic Church
    6.0 miles away

    Shopping

    Pembroke Mall
    3.3 miles away
    Macarthur Center
    5.2 miles away
    Lynnhaven Mall
    6.9 miles away
    Naval Exchange
    9.7 miles away
    Navy Exchange
    10.4 miles away

    Culture

    Hofheimer Theater
    2.3 miles away
    Sandler Center for the Performing Arts
    3.3 miles away
    Zeiders American Dream Theater
    3.3 miles away
    Funny Bones Comedy Club
    3.3 miles away
    Chrysler Hall
    5.2 miles away

    Restaurants

    Ruby Tuesday
    0.6 miles away
    Jade Garden
    0.8 miles away
    Q-Master Billiards
    0.8 miles away
    Gourmet Gang
    1.2 miles away
    Surf Rider
    1.2 miles away

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    Google map of Waterside Health & Rehab Center

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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