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Waterside Health & Rehab Center
249 Newtown Road South, Norfolk, VA 23502
For Pricing & Availability
(800) 780-8101To Reach a Resident
(757) 427-4700Estimated Pricing
Price Comparison
Waterside Health & Rehab Center Description
Waterside Health & Rehab Center is a community that offers nursing care, skilled nursing and rehabilitation and is about 4.6 miles outside Chesapeake, Virginia and is part of the Saber Healthcare Group network of communities. Residents who live at the facility are able to choose from a range of studio and suite room layouts.
The community has an average rating of 7.3 out of 10 making it the 12th highest rated community in the city out of 22 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Norfolk
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Norfolk
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews:
- Some reviewers report unorganized communication with nurses and doctors, and a high staff turnover.
- Concerns about patient care including unchanged pampers, dirty fingernails, and cracked lips.
- Reports of mistreatment leading to severe health issues and even death.
- Former residents and employees describe inattentive care, antiquated therapy facilities, and a decline in service quality after management changes.
- Complaints about last-minute operations and lack of respect for individuals' time.
- Some staff members reportedly ignore patient calls for help, leading to prolonged periods of discomfort.
Positive Reviews:
- Many find the staff friendly, helpful, and the facility clean.
- Significant improvements in patient health and well-being reported shortly after admission.
- Compliments on the attentive and caring staff, excellent care, and effective management.
- Positive remarks about the facility's COVID-19 protocols, cleanliness, and knowledgeable staff.
- High praise for the rehabilitation services, including physical and occupational therapy.
- Employees express satisfaction with their jobs, citing a welcoming environment, teamwork, and opportunities for advancement.
- Family members appreciate the care and attention their loved ones receive, highlighting the respiratory team and the overall welcoming atmosphere.
Mixed Reviews:
- While some reviews highlight excellent care and staff dedication, others point out serious concerns about patient neglect and facility management.
- Improvements and positive changes under new leadership are noted, yet some families still report issues with staff responsiveness.
Reviews
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Health
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 2
Staffing rating: 1
Quality measure rating: 4
Long-term quality measure rating:
4
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Dec. 5, 1987
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 197
Total current residents: 116
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 5
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $7345
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
Scope | |||
---|---|---|---|
Severity of Deficiency | Isolated | Pattern | Widespread |
Immediate jeopardy to resident health or safety | J | K | L |
Actual harm that is not immediate jeopardy | G | H | I |
No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
Survey Date | Correction Date | Letter | Category | Description |
---|---|---|---|---|
2018-07-12 | 2018-08-29 | F | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
2018-07-12 | 2018-08-29 | E | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
2018-07-12 | 2018-08-29 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
2018-07-12 | 2018-08-29 | F | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
2018-07-12 | 2018-08-29 | E | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
2018-07-12 | 2018-08-29 | D | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
2018-07-12 | 2018-08-29 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the installation and maintenance of electrical systems. |
2018-07-12 | 2018-08-29 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
2018-07-12 | 2018-08-29 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
2018-07-12 | 2018-08-29 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
2018-06-28 | 2018-08-12 | C | Emergency Preparedness Deficiencies | Establish emergency prep training and testing. |
2018-06-28 | 2018-08-12 | C | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
Fines
Fine Date | Fine Amount |
---|---|
2018-06-28 | $167,427 |
2021-02-04 | $7,345 |
What is in the Neighborhood
- The closest city is Chesapeake which is 4.6 miles away and has a population of 235,429 (small city).
- The average income is $46,277, which is very low compared to other zip codes.
- Weather
- High Temperature: 81
- Low Temperature: 42
- Average Temperature: 62.3
- Day Breakdown: The area gets 169 days of rain, 8 days of snow and 186 days of sun
- Precipitation: 2.5 inches a year
- The median age is 30.2 years old, very low compared to other cities.
- 11.95% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
- 6.78% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 4% Asian, 40% Black or African-American, 6% Hispanic or Latino, and 47% White.
- The crime rate is 8.75 per 100 people which is very high compared to other cities.
- Violent Crime: 2.02 incidents per 100 people
- Property Crime: 6.13 incidents per 100 people
- Drug-Related Crime: 0.21 incidents per 100 people
Click the button above to explore the neighborhood
Supermarkets
Costco
1.1 miles awayFood Lion
1.2 miles awayMP International
1.2 miles awayBJ's Wholesale Club
1.5 miles awayAldi
1.7 miles awayTransportation
Newtown Road
0.4 miles awayMilitary Highway
1.1 miles awayIngleside Road
2.3 miles awayBallentine/Broad Creek
3.3 miles awayNSU
4.2 miles awayNone Found
Banks
Chartway Federal Credit Union
0.5 miles awayNavy Federal Credit Union
0.7 miles awayNorfolk Municipal Federal Credit Union
1.2 miles awayChase
1.5 miles awayABNB Federal Credit Union
2.0 miles awayHospitals
Sentara Leigh Hospital
0.9 miles awayLake Taylor Transitional Care Hospital
2.1 miles awaySentara Independence
4.0 miles awayCHKD Emergency Clinic
5.1 miles awayNaval Hospital Portsmouth NMCP
6.1 miles awayPharmacies
Rite Aid
0.5 miles awayCVS Pharmacy
1.2 miles awayCVS
1.8 miles awayWalgreen's
2.0 miles awayTarget Pharmacy
2.2 miles awayDentists
Family Dentistry
2.8 miles awayBeach Kids Dentistry
2.8 miles awayOrthodontist
2.8 miles awayAspen Dental
3.1 miles awayBehl Orthodontics
3.2 miles awayParks
Elizabeth River Shores
0.9 miles awayFerry Point Park
1.0 miles awayWoodstock Cove Park
1.1 miles awayPoplar Hall Park
1.1 miles awayFairfield Forest Park
1.2 miles awayPlaces of Worship
Trinity Episcopal Church
5.9 miles awayMonumental United Methodist Church
6.0 miles awaySaint Pauls Catholic Church
6.0 miles awayShopping
Pembroke Mall
3.3 miles awayMacarthur Center
5.2 miles awayLynnhaven Mall
6.9 miles awayNaval Exchange
9.7 miles awayNavy Exchange
10.4 miles awayCulture
Hofheimer Theater
2.3 miles awaySandler Center for the Performing Arts
3.3 miles awayZeiders American Dream Theater
3.3 miles awayFunny Bones Comedy Club
3.3 miles awayChrysler Hall
5.2 miles awayRestaurants
Ruby Tuesday
0.6 miles awayJade Garden
0.8 miles awayQ-Master Billiards
0.8 miles awayGourmet Gang
1.2 miles awaySurf Rider
1.2 miles awayGet exact pricing & check availability
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Disclaimer
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