Waterford Terrace

Positive Feedback:

• Staff is described as friendly, kind, extremely competent, and always helpful, creating a welcoming atmosphere that feels like home.
• The food receives high praise for being great, tasty, varied, and offering a nice balance between healthy and comfort options.
• Facilities are well-loved, with mentions of a theater, library, hair salon, activity room, convenience store, spacious dining room, and a lovely outside terrace with magnificent views.
• Activities are abundant, including scenic drives, outings, shopping trips, and special events like brunches and BBQs, enhancing the community experience.
• The location is appreciated for its easy access to everything one might need, and the building and gardens are noted for being attractive and spotless.
• Many reviewers highlight the sense of community and family among residents and staff, with several staff members expressing pride in being part of the Waterford team.

Critical Feedback:

• One review mentions the location being difficult for walking anywhere.
• Concerns are raised about the adequacy of the two slow elevators, especially in emergency evacuation scenarios.
• The resident community is described as quite mixed in terms of mental state, which may be a consideration for some.

General Sentiment:

Overall, the reviews for Waterford Terrace are overwhelmingly positive, with many praising the staff, food, facilities, and the sense of community. While there are a few concerns, they are significantly outnumbered by the positive aspects mentioned by both residents and staff members.