Waterford South

Reviews of Waterford South in Kansas City offer a mixed perspective on the assisted living facility. Some reviewers appreciate the small, home-like setting, noting that it allows for more personalized care and attention for residents. The staff is frequently described as courteous, caring, and attentive, contributing to a positive atmosphere. The facility's activities and meals, particularly the home-cooked meals in a community dining area, receive praise for catering to individual preferences and promoting a sense of community among residents.

However, concerns are raised regarding the cost, with some finding the facility expensive. There are also criticisms about the level of cleanliness and maintenance in some rooms, as well as the adequacy of care services in certain instances. A few reviewers express dissatisfaction with the communication and perceived lack of involvement in family affairs, as well as the overall condition and ambiance of the facility, describing it as dark, dreary, and in need of updates.

While some families report a very good experience, highlighting the facility's ability to make residents feel cared for and safe, others have had less favorable experiences, mentioning issues such as bed bugs, inadequate meal quality, and concerns about the staff's qualifications and health safety procedures. The size of the facility is both a point of praise for its cozy, intimate feel and a point of critique for feeling cramped and understaffed.

Overall, opinions on Waterford South vary widely, with some families finding it a welcoming and caring environment for their loved ones, while others suggest there is room for improvement in aspects such as facility maintenance, staff communication, and the quality of care services.