Watercrest - Tampa

The reviews for Market Street senior living facility present a mixed picture, with some families expressing deep satisfaction and others voicing serious concerns. Positive comments highlight the caring nature of the staff, the beautiful and well-maintained facility, and the range of activities available for residents. Many reviewers feel their loved ones are treated like family, with one noting the facility's thoughtful approach to memory care and another praising the staff's dedication to creating a comfortable environment.

However, several reviews raise significant issues regarding management, staffing levels, and resident care. Concerns include frequent staff turnover, management's prioritization of appearances over resident welfare, and instances of neglect such as residents not receiving medication on time or at all. One particularly distressing account details a lack of communication and care when a resident was hospitalized, leading to a family's profound dissatisfaction and regret in choosing Market Street.

While some families have had positive experiences, noting the facility's beauty and the staff's friendliness, others advise caution and suggest that constant family advocacy is necessary to ensure loved ones receive proper care. The facility's aesthetics and certain staff members receive praise, but these positives are overshadowed by reports of inadequate management and inconsistent care quality.

In summary, Market Street receives a range of reviews from highly recommending the facility for its care and environment to strongly advising against it due to management and care concerns. Prospective residents and their families should carefully consider these mixed experiences when making a decision.