Washington Veteran Home-Retsil

Reviews of the senior living facility present a mixed picture, with some expressing dissatisfaction and others praising the care and environment. One reviewer detailed a frustrating experience with the administration, citing delays and a lack of communication, especially during a family member's passing. Another review criticized the handling of visitation rules during a sensitive time, feeling that the staff's enforcement was inconsistent and lacked compassion.

Conversely, positive remarks highlighted the facility's efforts in organizing events for residents and their families, such as a trick or treat event that was well-received despite bad weather. Some reviews praised the staff's dedication and the quality of care provided, noting improvements in their loved ones' conditions and the comprehensive services available on-site. The facility was described as clean, well-maintained, and supportive of veterans, offering holistic care and opportunities for socialization.

However, concerns were raised about the quality of food and some operational aspects, suggesting room for improvement in these areas. Despite these criticisms, many reviews acknowledged the caring nature of the staff and the overall positive impact on residents' lives. The facility's environment, including its location and amenities, was also commended.

In summary, while some reviews indicate areas needing attention, particularly in communication and certain policies, the majority of feedback acknowledges the facility's efforts to provide a caring and supportive environment for its residents.