Washington Gardens

Review Summary:

• One review describes the facility as a "glorified prison," citing concerns about medication management and lack of family contact.
• Several positive reviews highlight the compassionate care and support provided by the staff at Washington Gardens, especially during end-of-life care. Families felt welcomed and supported, noting the cleanliness of the facility and the personalized attention their loved ones received.
• Concerns were raised about the management and staff's understanding of dementia, with one family experiencing issues with the handling of repetitive behaviors and medication management.
• Another review criticized the facility for poor care, including unaddressed hygiene issues and unexplained injuries, urging others to look elsewhere.
• One reviewer expressed dissatisfaction with the front desk's customer service but otherwise found the facility to be satisfactory.
• Washington Gardens is praised for its design and focus on residents with Alzheimer's or dementia, with many families feeling it was the right choice for their loved ones.
• However, there were also reports of administrative incompetence and a lack of engagement from the staff, contrasting sharply with the positive experiences shared by others.

Overall, reviews of Washington Gardens are mixed, with many families expressing gratitude for the care their loved ones received, while others raise serious concerns about the facility's management and staff.