Warminster Hospital

Positive Reviews:

• High praise for primary care physicians, particularly Dr. Chalfin and his team, for their exceptional service.
• Many reviewers appreciate the quick service and the friendly, nice staff, highlighting years of positive experiences.
• The imaging department and lab services received commendations for professionalism, friendliness, and efficiency.
• Several patients had positive experiences with various procedures, including blood work, X-rays, CT scans, and MRIs, noting the kind, professional, and compassionate staff.
• Specific doctors and staff are recognized for being kind, patient, and courteous, with a location conveniently close to patients' homes.
• One reviewer highlighted the caring and compassionate staff who arranged for late-night last rites, providing comfort during a difficult time.

Negative Reviews:

• Complaints about outdated mask policies, with one reviewer urging the facility to move on from COVID-19 precautions.
• Issues with appointment scheduling and delays, including a specific incident where a patient's CAT Scan was delayed despite having the first appointment of the day.
• Miscommunication and frustration with the office staff, including a wrong number call for an appointment and a rude response when trying to correct the mistake.
• An outpatient shared a negative experience with the staff during an Elastography MRI, describing the service as rude and lacking in patient care.
• Problems with the phone line, including dropped calls and long wait times, were reported by a patient trying to reach the facility.
• A patient who underwent a sleep study expressed shock at receiving a large, unexpected bill, criticizing the lack of upfront communication about costs.
• Warning against non-home hospice care based on a personal story where the care and medication practices were questioned, suggesting it negatively impacted the patient's health.