Walker Methodist Highview Hill

Residents and visitors have shared mixed reviews about Highview Hills, highlighting both positive aspects and areas needing improvement. Many appreciate the facility's amenities, activities, and the sense of community among residents. The staff is often described as helpful and efficient, contributing to a pleasant living environment. The availability of various services, including independent living, assisted living, and memory care, is seen as a significant advantage, providing peace of mind for the future.

However, concerns have been raised regarding the quality of care in the memory care unit, with reports of inadequate attention and inconsistencies in routine. Some families have experienced frustration with the responsiveness of the nursing staff, particularly in medication administration and emergency care. Additionally, the quality and variety of food have been criticized, especially for those on special diets.

While the facility itself is praised for its beauty and the range of activities offered, the cost of living there is a concern for some. The process of transitioning to higher levels of care has also been highlighted as an area needing improvement, with delays in receiving necessary assistance.

Overall, Highview Hills receives a mix of positive feedback for its amenities and community atmosphere and critical feedback concerning care quality, staff responsiveness, and dietary options. Prospective residents and their families are encouraged to consider these factors and discuss specific needs and expectations with the administration.