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Wakefield Center
1 Bathol Street, Wakefield, MA 01880
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(800) 780-8101To Reach a Resident
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Wakefield Center Description
Wakefield Center is a community that offers nursing care, respite care, skilled nursing and rehabilitation and is located in the town of Melrose, Massachusetts and is part of the Genesis HealthCare network of communities. Residents who live at the facility are able to choose from a range of studio, suite and semi-private or share or companion room layouts.
The community has an average rating of 7.6 out of 10 making it the 3rd highest rated community in the city out of 3 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Wakefield
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Wakefield
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for the senior living facility present a mixed picture, with some expressing severe dissatisfaction and others praising the care and staff. Negative comments frequently mention concerns about cleanliness, neglect, and unprofessional behavior. Several reviewers describe the facility as dirty, with patients not receiving adequate hygiene care, including unchanged diapers. There are reports of staff being lazy, yelling at residents, and losing personal items of the elders. Communication issues are highlighted, with families experiencing difficulty in getting updates or responses from the facility. Concerns about the facility being understaffed and medication being skipped are also mentioned.
On the positive side, some reviews commend specific staff members and the overall care provided. The care staff, including nurses, CNAs, and social workers, are described as kind, caring, and professional by several reviewers. The efforts of the staff during challenging times, such as the COVID-19 pandemic, are acknowledged and appreciated. Families express gratitude for the communication and updates provided about their loved ones. Some reviewers specifically recommend the facility, citing positive experiences with rehabilitation and the attentive care their family members received.
However, there are also mentions of the facility needing updates and repairs, with one reviewer noting that curtains in residents' rooms were not cleaned properly. Another review, purportedly from a former employee, criticizes the administration and suggests that many positive reviews may be solicited by the facility's management. Despite these criticisms, some employees and family members share positive experiences, highlighting the dedication of the staff and the improvement of residents under their care.
In summary, while there are significant concerns about cleanliness, staff behavior, and management, there are also numerous accounts of compassionate care and professional dedication from the staff. Prospective residents and their families may need to weigh these contrasting experiences carefully.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 3
Quality measure rating: 2
Long-term quality measure rating:
3
Short-term quality measure rating:
1
Nursing Home Overview
Participation
date: July 1, 1990
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 149
Total current residents: 98
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $49218
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-02-02 | nan | F | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2023-02-02 | 2023-03-19 | F | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2023-02-02 | 2023-03-27 | F | Smoke Deficiencies | Have an enclosure around a vertical opening shaft. |
| 2023-02-02 | 2023-02-15 | F | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2023-02-02 | 2023-03-27 | F | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2023-02-02 | 2023-02-10 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2023-02-02 | 2023-02-10 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2023-02-02 | 2023-03-27 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2023-02-02 | 2023-03-19 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have a battery powered remote alarm panel in a location accessible by operating personnel. |
| 2023-02-02 | 2023-02-10 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2023-02-02 | 2023-02-14 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure precautions for handling oxygen cylinders and equipment are correctly followed. |
| 2022-03-10 | 2022-04-29 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2022-03-10 | 2022-04-29 | F | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2022-03-10 | 2022-04-29 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-03-10 | 2022-04-29 | F | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-03-10 | 2022-04-29 | F | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2022-03-10 | 2022-04-29 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2022-03-10 | 2022-04-29 | F | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2022-03-10 | 2022-04-29 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2022-03-10 | 2022-04-29 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2022-03-10 | 2022-04-29 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-08-16 | 2019-10-07 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2019-08-16 | 2019-10-07 | F | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2019-08-16 | 2019-10-07 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-08-16 | 2019-10-07 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2019-08-16 | 2019-10-07 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2019-08-16 | 2019-10-07 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-01-20 | 2023-02-08 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2023-01-20 | 2023-02-08 | D | Resident Rights Deficiencies | Ensure residents have reasonable access to and privacy in their use of communication methods. |
| 2023-01-20 | 2023-02-08 | G | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2023-01-20 | 2023-02-08 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. |
| 2023-01-20 | 2023-02-08 | H | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2023-01-20 | 2023-02-08 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2023-01-20 | 2023-02-20 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2023-01-20 | 2023-02-08 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2023-01-20 | 2023-02-08 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2023-01-20 | 2023-02-08 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2023-01-20 | 2023-02-08 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2023-01-20 | 2023-02-08 | E | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2023-01-20 | 2023-02-08 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2023-01-20 | 2023-02-08 | D | Quality of Life and Care Deficiencies | Provide specialized rehabilitative services by qualified personnel, when ordered for a resident by a doctor. |
| 2023-01-20 | 2023-02-08 | E | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-11-12 | 2022-01-08 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2022-02-28 | 2022-03-18 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-02-28 | 2022-03-18 | C | Resident Rights Deficiencies | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. |
| 2022-02-28 | 2022-03-18 | G | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2022-02-28 | 2022-03-18 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2022-02-28 | 2022-03-18 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2022-02-28 | 2022-03-18 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-02-28 | 2022-03-18 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2022-02-28 | 2022-03-18 | E | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2022-02-28 | 2022-03-18 | D | Quality of Life and Care Deficiencies | Assist a resident in gaining access to vision and hearing services. |
| 2022-02-28 | 2022-03-18 | J | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-02-28 | 2022-03-18 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2022-02-28 | 2022-03-18 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2022-02-28 | 2022-03-18 | E | Quality of Life and Care Deficiencies | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
| 2022-02-28 | 2022-03-18 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-02-28 | 2022-03-18 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-02-28 | 2022-03-18 | D | Environmental Deficiencies | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| 2020-11-09 | 2020-12-11 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-11-09 | 2020-12-11 | D | Infection Control Deficiencies | Perform COVID19 testing on residents and staff. |
| 2019-06-26 | 2019-08-09 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2019-06-26 | 2019-08-09 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2019-06-26 | 2019-08-09 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2019-06-26 | 2019-08-09 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-06-26 | 2019-08-09 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2019-06-26 | 2019-08-09 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-06-26 | 2019-08-09 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2019-06-26 | 2019-08-09 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2019-06-26 | 2019-08-09 | E | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2019-06-26 | 2019-08-09 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-06-26 | 2019-08-09 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-06-26 | 2019-08-09 | F | Environmental Deficiencies | Keep all essential equipment working safely. |
| 2019-06-26 | 2019-08-09 | E | Environmental Deficiencies | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-11-09 | $9,750 |
| 2023-01-20 | $39,468 |
What is in the Neighborhood
- The closest city is Melrose which is 1.2 miles away and has a population of 27,997 (mid sized town).
- The average income is $109,129, which is very high compared to other zip codes.
- Weather
- High Temperature: 79
- Low Temperature: 31
- Average Temperature: 54.4
- Day Breakdown: The area gets 128 days of rain, 30 days of snow and 205 days of sun
- Precipitation: 1.9 inches a year
- The crime rate is 1.42 per 100 people which is very low compared to other cities.
- Violent Crime: 0.41 incidents per 100 people
- Property Crime: 0.61 incidents per 100 people
- Drug-Related Crime: 0.01 incidents per 100 people
- The average life expectancy in zip code is 81.7 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 165.0, Moderate Days 16.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Whole Foods Market
0.9 miles awayShaw's
1.3 miles awaySuper Stop & Shop
1.5 miles awayThe Farmland
1.9 miles awayShaws Supermarket
2.0 miles awayTransportation
Melrose Highlands
0.5 miles awayBus Stations
Franklin St @ Botolph St
0.3 miles awayFranklin St @ Woodland Ave
0.3 miles awayFranklin St @ Warren St
0.3 miles awayWalton Pk @ South Ave
0.4 miles awayWarren St @ Melrose St
0.4 miles awayBanks
Northern Bank & Trust Company
0.5 miles awayThe Savings Bank - Greenwood Office
0.7 miles awayRockland Trust
0.9 miles awayCENTRALbank
1.0 miles awayBank of America - Melrose Office
1.2 miles awayHospitals
Melrose-Wakefield Hospital
1.1 miles awayWinchester Hospital
2.5 miles awayWinchester Hospital Center for Cancer Care
2.7 miles awayLawrence Memorial Hospital
3.7 miles awayHealthSouth New England Rehabilitation Hospital
4.5 miles awayPharmacies
Walgreens
0.9 miles awayGreen Street Pharmacy
1.1 miles awayCVS Pharmacy
1.4 miles awaySmith's Drug
2.0 miles awayThe Medicine Store
3.0 miles awayDentists
Daniel N. Giatrelis Family and Cosmetic Dentistry
0.5 miles awayMelrose-Wakefield Oral Surgery, Inc.
1.0 miles awaySolomon & Wright Associates
1.2 miles awayCrystal Lake Dental
1.3 miles awayDr. Gerry J. Casazza Family Dentistry
1.3 miles awayParks
West Hill Terrace
0.1 miles awaySpring Street Park
0.1 miles awayFerdinand Wood
0.1 miles awayWoodland Ave
0.2 miles awayGreenwood Street
0.3 miles awayPlaces of Worship
Grace Federated Church
6.9 miles awayOld North Church
7.5 miles awaySt. Leonard's Church
7.6 miles awayKings Chapel
8.1 miles awayUnited First Parish Church
15.8 miles awayShopping
Square One Mall
2.5 miles awayAssembly Square Marketplace
5.4 miles awayBurlington Mall
7.0 miles awayCambridgeside
7.3 miles awayThe Garage
7.4 miles awayCulture
Greater Boston Stage Company
1.4 miles awayFollow Your Art
1.5 miles awayChevalier Theatre
4.1 miles awayGranoff Music Center
5.3 miles awayCohen Arts Center
5.3 miles awayRestaurants
T'Ahpas 529
0.5 miles awayMother's Pizza
0.5 miles awayLa Q Chara
0.5 miles awayNumber One Taste
0.5 miles awayDockside Restaurant
0.6 miles awayGet exact pricing & check availability
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