Wadsworth Glen Health Care Cen

Positive Reviews:

• One reviewer praised the compassionate care their mother received at Wadsworth Glen, highlighting the dedication of the staff, including the aide, nurse, rehab team, chef, dietician, and social worker.
• Another review commended the facility for its attentiveness and quality of care, noting the constant communication and knowledgeable nursing staff during COVID-19 restrictions.
• A recent arrival to the facility expressed satisfaction with the cleanliness and the quality of nursing care.

Negative Reviews:

• Several reviewers criticized the facility for poor patient care, including ignoring serious health concerns, understaffing, and lack of responsiveness to family members' concerns.
• Complaints about the quality of food, with one reviewer noting it was good but repetitive and mostly sandwiches for dinner.
• Issues with medication management and inadequate responses to emergency situations were mentioned, including a case where a patient was not properly medicated until a primary care physician intervened.
• One reviewer expressed frustration over the lack of empathy and minimal care provided after their father's passing, describing the facility as a "soulless corporation."
• Concerns about COVID-19 management were raised, including a case where a patient contracted the virus from a staff member and subsequently passed away.

Mixed Reviews:

• Some reviews highlighted specific staff members who were seen as assets to the facility, while also pointing out systemic issues such as poor communication, inadequate staffing, and lack of proper care.
• One reviewer was unable to comment on the overall treatment quality due to their uncle contracting COVID-19 shortly after admission.