📞 Call for pricing and availability: (800) 780-8101

Wachusett Manor

32 Hospital Hill Road, Gardner, MA 01440

Nursing Home Respite Care Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(978) 632-5477

Estimated Pricing

Studio
Estimated $8,051

Price Comparison

  • Average City Price: $8,033
  • Average State Price: $7,915
  • Average National Price: $7,508


  • Wachusett Manor Description

    Wachusett Manor is a community that offers nursing care, respite care and rehabilitation and is located in the town of Gardner, Massachusetts and is part of the Genesis HealthCare network of communities. Residents who live at the facility are able to choose from a range of studio, suite and semi-private or share or companion room layouts.

    The community has an average rating of 7.3 out of 10 making it the 3rd highest rated community in the city out of 3 communities. See more information on reviews.

    The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Gardner


    Community Reviews

    7.3
    Wachusett Manor
    Based on My Caring Plan's proprietary scoring, including 41 reviews across the web

    Ranking

  • Ranking in City: 3 out of 3 communities in Gardner
  • Ranking in State: 434 out of 664 communities in MA
  • Facility and Grounds B

    Care B

    Staff A


    Employee Reviews

    5.4
    Genesis HealthCare
    Based on My Caring Plan's proprietary scoring, including 1256 reviews across the web

    The following insights are from employees that work in Massachusetts

    Employee Pay B

    Employee Staff B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Many reviewers praised the supportive and caring staff, highlighting their hard work and dedication to residents.
    • Several reviews mentioned the facility's pleasant environment and the variety of activities available for residents.
    • Some reviewers specifically appreciated the quality of rehabilitation services and the positive impact on their or their loved one's recovery.
    • A few reviews noted the facility's cleanliness and the quality of the dining experience.
    • Several families expressed gratitude for the compassionate care their loved ones received, particularly during difficult times.

    Negative Reviews:

    • Several reviews criticized the facility for poor care, including allegations of neglect and inadequate response to health concerns.
    • Some reviewers reported unsanitary conditions, including dirty rooms and unattended hygiene needs.
    • There were complaints about the quality and temperature of the food served to residents.
    • A few reviews mentioned issues with medication management and communication with medical staff.
    • Concerns were raised about the overall management and staff behavior, including unprofessional conduct and lack of responsiveness to complaints.

    Mixed Feedback:

    While many reviews highlighted the caring nature of the staff and the quality of care provided, there were significant concerns about specific aspects of the facility's operations, including cleanliness, food quality, and management responsiveness. Prospective residents and their families may want to consider both the positive experiences and the areas of concern when making a decision.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Short-term Rehabilitation

    Long-term Care

    Respite Care

    Hospice/End-of-Life Care

    Palliative Care

    Physical Therapy


    Services

    Housekeeping

    Wireless Internet

    Laundry Facility On-Site

    Computer With Internet Access

    Personal Care

    Pharmaceutical Delivery Service


    Activities

    Activity Room

    Recreation Activities

    Cultural, Educational, Religious And Social Activities


    Community Amenities

    Four Seasons Sunroom

    Beautiful Courtyard And Gardens

    Scenic Views

    Lounge Area To Gather With Friends And Family

    Housekeeping

    Hair Salon


    Room Amenities

    Private And Semi-Private Rooms

    Cable Television

    Wireless Internet

    Private Balcony/ Porch / Patio

    Telephone

    Alarm System To Aid In The Security Of Residents With Cognitive Deficits


    Dining

    Dining Rooms

    Private Dining Room For Family Functions

    In-room Dining Options

    Snacks

    Dietary And Nutrition Needs Management

    Kitchen


    Pet

    Pets Permitted



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 3
    Quality measure rating: 2
    Long-term quality measure rating: 3
    Short-term quality measure rating: 1


    Nursing Home Overview

    Participation date: Jan. 8, 1991
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 96
    Total current residents: 95
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 0
    Number of payment denials: 0
    Number of fines: 0
    Total cost of fines: $0


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-05-16 2023-05-25 F Emergency Preparedness Deficiencies Implement emergency and standby power systems.
    2023-05-16 2023-05-25 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2023-05-16 2023-05-25 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2023-05-16 2023-05-25 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2021-08-18 2021-09-30 F Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2021-08-18 2021-10-13 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2021-08-18 2021-09-30 F Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2021-08-18 2021-10-13 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-05-21 2019-07-03 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-05-21 2019-07-03 E Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2019-05-21 2019-07-03 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-05-16 2023-05-23 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2023-05-16 2023-05-23 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2023-05-16 2023-05-23 D Resident Assessment and Care Planning Deficiencies Assess the resident when there is a significant change in condition
    2023-05-16 2023-05-23 D Resident Assessment and Care Planning Deficiencies Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    2023-05-16 2023-05-23 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2023-05-16 2023-05-23 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2023-05-16 2023-05-23 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2023-05-16 2023-05-23 J Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2023-05-16 2023-05-23 D Quality of Life and Care Deficiencies Provide activities to meet all resident's needs.
    2023-05-16 2023-05-23 D Quality of Life and Care Deficiencies Assist a resident in gaining access to vision and hearing services.
    2023-05-16 2023-05-23 E Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2023-05-16 2023-05-23 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2023-05-16 2023-05-23 D Quality of Life and Care Deficiencies Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    2023-05-16 2023-05-23 J Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2023-05-16 2023-05-23 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2023-05-16 2023-05-23 D Quality of Life and Care Deficiencies Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    2023-05-16 2023-05-23 D Nursing and Physician Services Deficiencies Ensure that the resident and his/her doctor meet face-to-face at all required visits.
    2023-05-16 2023-05-23 J Nursing and Physician Services Deficiencies Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    2023-05-16 2023-05-23 F Administration Deficiencies Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies.
    2023-05-16 2023-05-23 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2023-05-16 2023-05-23 E Administration Deficiencies Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    2023-05-16 2023-05-23 F Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2023-05-16 2023-05-23 D Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.
    2023-05-16 2023-05-23 E Infection Control Deficiencies Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    2023-05-16 2023-05-23 F Infection Control Deficiencies Ensure staff are vaccinated for COVID-19
    2023-05-16 2023-05-23 D Environmental Deficiencies Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
    2021-08-06 2021-09-10 E Resident Rights Deficiencies Honor the resident's right to manage his or her financial affairs.
    2021-08-06 2021-09-10 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2021-08-06 2021-09-10 B Resident Rights Deficiencies Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    2021-08-06 2021-09-10 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2021-08-06 2021-09-10 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-08-06 2021-09-10 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2021-08-06 2021-09-10 E Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2021-08-06 2021-09-10 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2021-08-06 2021-09-10 F Nutrition and Dietary Deficiencies Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    2021-08-06 2021-09-10 B Administration Deficiencies Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    2021-08-06 2021-08-27 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-01-07 2021-02-18 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2019-05-02 2019-06-14 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2019-05-02 2019-06-14 D Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2019-05-02 2019-06-14 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    What is in the Neighborhood

    General Area Overview
    • The closest city is Gardner which is 1.1 miles away and has a population of 20,333 (small town).
    • The average income is $53,417, which is low compared to other zip codes.
    • Weather
      • High Temperature: 74
      • Low Temperature: 27
      • Average Temperature: 50.0
      • Day Breakdown: The area gets 122 days of rain, 48 days of snow and 193 days of sun
      • Precipitation: 1.1 inches a year

    Health and Safety Overview
    • The crime rate is 2.94 per 100 people which is average compared to other cities.
      • Violent Crime: 1.05 incidents per 100 people
      • Property Crime: 1.3 incidents per 100 people
      • Drug-Related Crime: 0.23 incidents per 100 people
    • The average life expectancy in zip code is 79.74 years old, which is high compared to other zip codes.
    • Air Quality: Good Days 149.0, Moderate Days 33.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Hannaford
    0.8 miles away
    Walmart Supercenter
    1.7 miles away
    Vincent's
    3.7 miles away
    Market Basket
    9.3 miles away
    Walmart
    11.1 miles away

    None Found

    Bus Stations

    Gardner Plaza
    0.5 miles away
    Dunn Pond
    0.5 miles away
    MART maintenance facility
    0.5 miles away
    Gardner High School/Hillside Gardens
    0.8 miles away
    Heywood-Wakefield Building
    0.9 miles away

    Banks

    TD Bank
    0.7 miles away
    Fidelity
    0.8 miles away
    Athol Savings Bank
    0.9 miles away
    Workers Credit Union
    0.9 miles away
    Santander
    1.1 miles away

    Hospitals

    Heywood Hospital
    1.0 miles away
    UMass Memorial HealthAlliance Hospital Burbank Campus
    8.7 miles away
    Umass Memorial-HealthAlliance Hospital
    11.0 miles away
    Athol Hospital
    11.8 miles away
    Umass Memorial-Clinton Hospital
    17.5 miles away

    Pharmacies

    Rite Aid
    0.5 miles away
    CVS Pharmacy
    0.8 miles away
    Westminster Pharmacy
    3.8 miles away
    CVS
    8.3 miles away
    Walgreens
    10.1 miles away

    Dentists

    Perfect Dental
    9.4 miles away
    Walker Orthodontics
    10.8 miles away
    Mass Ave Dental
    11.3 miles away
    Dr. Paul Migliozzi
    12.0 miles away
    Aspen Dental
    12.3 miles away

    Parks

    Dunn Park
    0.4 miles away
    Monument Park
    0.9 miles away
    Stedman Playground
    0.9 miles away
    Quag Pond Bog Natural Heritage Area
    0.9 miles away
    Greenwood Memorial Pool & Spray Park
    1.0 miles away

    Places of Worship

    First Parish Unitarian Universalist Church of Fitchburg
    8.8 miles away
    Faith United Parish
    8.8 miles away
    Christ Church
    9.0 miles away
    Oakdale Methodist Church
    15.7 miles away

    Shopping

    Water Street Plaza
    9.3 miles away
    The Mall at Whitney Field
    12.3 miles away
    Tatnuck Mall
    21.3 miles away

    Culture

    Pratt Auditorium
    16.6 miles away
    Sharon Arts Center
    16.9 miles away
    The Park Theatre
    16.9 miles away
    Indian Amphitheater
    20.3 miles away
    Cronin Auditorium
    20.6 miles away

    Restaurants

    Friendly's
    0.4 miles away
    Yen Yen Chinese Restaurant
    0.4 miles away
    Patriot Pizza
    0.5 miles away
    Jade II
    0.5 miles away
    Gabby's Restaurant
    0.9 miles away

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    Google map of Wachusett Manor

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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