Vista Springs Riverside Gardens

The reviews for the senior living facility are mixed, with some highlighting positive experiences and others expressing significant concerns. Positive comments often mention the cleanliness of the facility, the friendliness and helpfulness of the staff, and the variety of activities available for residents. Many reviewers appreciate the care their loved ones receive, describing the environment as welcoming, clean, and well-maintained, with some even noting the facility's efforts to keep residents safe during the COVID-19 pandemic.

On the other hand, several reviews raise serious issues regarding the level of care and management practices. Concerns include inadequate staffing, poor management communication, and a lack of attention to residents' needs, such as long wait times for assistance and unaddressed hygiene issues. Some reviewers describe the kitchen conditions as unsanitary and criticize the facility for not adhering to proper food safety practices. There are also allegations of mismanagement, with claims that dedicated employees are dismissed while those who perform poorly are overlooked. Additionally, some reviews suggest that the facility prioritizes profit over the well-being of its residents and staff.

While some families have had positive experiences, recommending the facility for its amenities and care, others strongly advise against placing loved ones here due to concerns about care quality, staff behavior, and overall management. Prospective residents and their families are encouraged to thoroughly research and visit the facility to form their own opinions.