Vista Springs Majestic Bliss

Positive Reviews:

• Many reviewers commend the caring and gentle staff, highlighting their dedication and hard work in providing comfort to residents.
• Employees express satisfaction with their work environment, noting supportive management, a sense of family among staff and residents, and opportunities for personal and professional growth.
• Several reviews mention significant improvements in management and care quality over time, leading to a happier and more vibrant community atmosphere.
• Visitors and family members note the clean, updated facilities and the friendly, welcoming staff, making it a pleasant place for their loved ones.
• The affordability of care in conjunction with the quality of services and the beautiful setting of the facilities are highlighted as major positives.

Negative Reviews:

• Concerns are raised about the quality of service and food, including reductions in protein in the diet and lack of promised care such as regular baths.
• Communication issues due to staff language barriers and concerns about the diversity and professionalism of the staff are mentioned.
• Some reviews express concerns about resident care, including medication management, cleanliness, and the handling of personal and sensitive situations.
• There are reports of retaliation against residents who question their care, and concerns about the facility's transparency and communication with families, especially regarding COVID-19 protocols.
• One reviewer mentions a personal negative experience with bed bugs and issues with the handling of employment-related expenses.

Mixed Reviews:

• A few reviews acknowledge the average performance of the facility, noting that while it offers necessary services, there have been executional bumps.
• The facility is described as typical for its market, with friendly staff, but some reviewers caution potential clients based on their personal experiences of care quality and management practices.