Vista Springs Holland Meadows

Positive Reviews:

• Friendly and cautious about visitors, with a clean and welcoming environment. Staff members, including Tracy, are thorough and helpful.
• Employees appreciate the compassionate management and the focus on providing the best care for community members.
• Staff express pride in their work and the care provided to community members.
• High praise for the quality of care, especially in the memory care unit, with residents expressing satisfaction.
• Assisted Living and Memory Care services are offered at all-inclusive rates, supporting veterans and those in need of financial assistance.
• Specialized care for those with Dementia/Alzheimer's Disease is provided, with a focus on creating Full of Life experiences.
• Improvements and growth are noted, with a positive work environment for staff.
• Facility is clean, with appetizing food and friendly, helpful staff.
• Residents and visitors note a resort-like setting with content people and a variety of activities.
• New management is credited with making significant improvements and remodeling efforts, enhancing the staff and resident experience.

Negative Reviews:

• Some reviews criticize the management and care level, describing them as uncaring and unprofessional.
• Concerns about gossip among staff and a lack of professionalism in handling resident information.
• One review mentions poor care despite paying for a higher level of service, including issues with hygiene and response to needs.
• A distressing account of a resident's fall and subsequent lack of adequate response, leading to a family's loss.

Mixed Feedback:

• While many reviews praise the facility and staff, some express dissatisfaction with specific aspects of care and management.
• Improvements and changes in management are noted, suggesting ongoing efforts to address concerns.