Vista Springs Greenbriar Village

Vista Springs Living Greenbriar has received a mix of reviews from residents, their families, and staff. Many praise the facility for its caring and professional staff, engaging activities, and the quality of life it offers to its residents. Highlights include the friendly and caring nature of the staff, the variety of activities available such as bingo, movies, and special events, and the quality of the meals prepared by a chef. The atmosphere is described as upbeat and joyful, with staff going out of their way to make residents feel special and well taken care of.

Communication with the nursing staff has been positively noted, especially for families living in different states. The transition to living at Vista Springs is described as smooth by several reviewers, with staff making significant efforts to assist residents based on their individual needs and preferences. The facility is also commended for including families in the care plan and catering to the needs of each resident with a high sense of professionalism.

However, there are some negative reviews concerning the facility's professionalism and care standards. One review mentions issues with bed bugs, lack of communication about health concerns, and overall unprofessionalism. Another detailed review expresses concerns about the facility's hiring practices, treatment of residents, and the quality of food and activities. It suggests a lack of genuine care for residents and their families, highlighting instances of staff misconduct and inadequate resident care.

Despite these criticisms, many reviews express satisfaction with the cleanliness of the facility, the helpfulness of the reception staff, and the overall welcoming and loving atmosphere. The facility is described as a significant improvement over previous living arrangements by some, with staff members going above and beyond to ensure residents feel treasured and well-looked after.

In summary, while Vista Springs Living Greenbriar has received commendation for its staff, activities, and resident care, there are notable concerns regarding professionalism, staff conduct, and the quality of some services. Prospective residents and their families may want to consider these reviews carefully and possibly visit the facility for a firsthand experience before making a decision.