Vista Nursing And Rehabilitation Center

Summary of Reviews:

• There are mixed reviews about the care and environment at the facility. Some reviewers have reported unprofessional behavior from staff, including a situation where an elderly lady was turned away in a distressing manner.
• Concerns about safety and neglect have been raised, including instances of residents suffering injuries and not receiving timely medical attention or proper care.
• On a positive note, some families have praised the facility for its cleanliness, the care provided by the nursing staff, and the compassion shown by administrators and hospice staff. Social activities, such as Bingo, were highlighted as enjoyable for residents.
• However, there are reports of the facility being rundown and in need of updates, with some complaints about the cleanliness and maintenance of shared spaces.
• One reviewer mentioned a positive experience with the staff's friendliness towards their grandmother, despite the facility's physical condition.
• Another review expressed gratitude for the compassionate care their mother received, emphasizing that the quality of care and the staff's compassion were more important than the facility's aesthetics.
• A volunteer shared their observation of the staff's kindness towards residents during their weekly Bingo sessions, suggesting a positive environment for the residents.
• However, a very negative experience was reported where a resident suffered from neglect, leading to severe health consequences and ultimately death, raising serious concerns about the facility's care standards.
• Another review based on a visit to the facility noted it as clean and energetic, but experienced unprofessional behavior from the staff during a meeting.

In summary, while there are instances of positive feedback regarding the care and compassion of some staff members, significant concerns about the facility's condition, staff behavior, and resident safety have been raised. Prospective residents and their families should carefully consider these reviews when making decisions about care.