Vista Manor

Reviews of the senior living facility present a mixed picture, with some highlighting positive experiences and others expressing serious concerns. Positive comments praise the cleanliness of the facility, the compassion and dedication of some staff members, and the variety of activities available for residents. Specific compliments were given to the physical therapy team and the clinical staff, with some reviewers noting good care and rehabilitation services for their loved ones.

However, numerous reviews raise significant issues, including understaffing, neglect, and mistreatment of residents. Concerns include unattended call lights, inadequate hygiene and sanitation, insufficient and unappetizing food, and a lack of proper medical care, including for conditions such as diabetes. Some reviewers reported a pervasive smell of urine, pest problems, and a general lack of compassion or professionalism among staff. There were also complaints about the management's responsiveness to grievances and the overall quality of care provided.

While some residents and their families have had satisfactory experiences, citing caring environments and effective rehabilitation, others strongly advise against placing loved ones in the facility, describing it as a place of neglect and poor management. The reviews suggest a facility with significant inconsistencies in care and service quality, highlighting the need for thorough evaluation and consideration by potential residents and their families.