Visions Senior Living At Mesa 2

Visions of Mesa has received numerous positive reviews highlighting the caring and attentive staff, particularly during difficult times such as end-of-life care. Many reviewers express gratitude for the compassion shown to their family members, noting that staff members go the extra mile to ensure residents do not feel alone and are well cared for.

Several reviews praise specific staff members for their kindness, knowledge, and dedication to making residents feel comfortable and welcome. The facility itself is described as beautiful, clean, and welcoming, with a friendly atmosphere that extends to both residents and their families.

However, there is a notable negative review concerning the handling of a refund after a resident's passing, indicating dissatisfaction with the administrative aspect of the service. Another negative review criticizes the management's care for residents and staff, suggesting improvements could be made in leadership and responsiveness to concerns.

Despite these criticisms, the majority of reviews are overwhelmingly positive, with many families recommending Visions of Mesa for its excellent care, particularly for those with dementia. The staff is frequently commended for treating residents like family, creating a loving and supportive environment. Activities and special events, such as Thanksgiving dinner, are also highlighted as examples of the facility's commitment to ensuring a high quality of life for its residents.

In summary, Visions of Mesa is highly regarded by many reviewers for its compassionate care, dedicated staff, and welcoming environment, though there are suggestions for improvement in administrative and management areas.