📞 Call for pricing and availability: (800) 780-8101
Virginia Highlands Health And Rehabilitation Center
W173N10915 Bernies Way, Germantown, WI 53022
For Pricing & Availability
(800) 780-8101To Reach a Resident
(262) 509-3300Estimated Pricing
Price Comparison
Virginia Highlands Health And Rehabilitation Center Description
Virginia Highlands Health And Rehabilitation Center is a community that offers nursing care, skilled nursing and rehabilitation and is located in the town of Germantown, Wisconsin and is part of the Sava Senior Care network of communities. Residents who live at the facility are able to choose from a range of studio, suite and semi-private or share or companion room layouts.
The community has an average rating of 5.4 out of 10 making it the 6th highest rated community in the city out of 6 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Germantown
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Germantown
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for Virginia Highlands reveal a mixed bag of experiences. Many praise the therapy services, describing them as excellent, with special mentions of the physical, speech, and rehabilitation therapies. Several reviewers highlighted the professionalism and kindness of the therapy staff, nurses, and CNAs, noting improvements in their conditions or those of their loved ones.
However, there are significant concerns raised about the facility's staffing levels, cleanliness, and overall patient care. One reviewer, claiming to be a former employee, criticized the facility for being frequently understaffed, having a high re-hospitalization rate, and not adhering to safety standards. Other negative reviews mentioned issues such as unresponsive staff, neglect, rude behavior, and a lack of cleanliness, including complaints about the food and the state of the rooms.
On a positive note, some families and residents appreciated the care and support provided, mentioning specific staff members by name for their helpfulness and dedication. The facility was also described as beautiful and clean by some, with a few reviewers stating they would recommend Virginia Highlands based on their experiences.
However, concerns about communication, responsiveness to calls and requests, and overall management were recurrent themes in negative reviews. Instances of alleged neglect and poor treatment were particularly troubling for some reviewers, leading them to advise others to consider different facilities for their loved ones.
In summary, while Virginia Highlands has been praised for its therapy services and some aspects of care, there are significant criticisms regarding staffing, cleanliness, and patient treatment that potential residents and their families should consider.
Reviews
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Health
Services
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 1
Staffing rating: 3
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Oct. 14, 1999
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 121
Total current residents: 61
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 6
Number of
substantiated complaints: 27
Number of payment denials: 1
Number of fines: 7
Total cost of fines: $506561
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-11-14 | 2022-12-08 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-11-14 | 2022-12-08 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2022-11-14 | 2022-12-08 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2021-08-17 | 2021-10-07 | F | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2021-08-17 | 2021-10-07 | F | Emergency Preparedness Deficiencies | Provide family notifications of emergency plan. |
| 2021-08-17 | 2021-10-07 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2021-08-17 | 2021-10-07 | F | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2021-08-17 | 2021-10-07 | E | Egress Deficiencies | Have exits that are accessible at all times. |
| 2021-08-17 | 2021-10-07 | F | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2021-08-17 | 2021-10-07 | E | Smoke Deficiencies | Install a fire alarm system that can be heard throughout the facility. |
| 2021-08-17 | 2021-10-07 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2021-08-17 | 2021-10-07 | F | Smoke Deficiencies | Follow proper procedures when the fire alarm was out of service for more than 4 hours. |
| 2021-08-17 | 2021-10-07 | F | Smoke Deficiencies | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. |
| 2021-08-17 | 2021-10-07 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2021-08-17 | 2021-10-07 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2021-08-17 | 2021-10-07 | D | Services Deficiencies | Have elevators that firefighters can control in the event of a fire. |
| 2021-08-17 | 2021-10-07 | F | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2021-08-17 | 2021-10-07 | F | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2021-08-17 | 2021-10-07 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-09-11 | 2019-10-11 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2019-09-11 | 2019-10-11 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-09-11 | 2019-10-11 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the installation and maintenance of electrical systems. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-06-12 | $20,553 |
| 2020-07-01 | $3,250 |
| 2020-08-05 | $12,604 |
| 2021-01-14 | $9,750 |
| 2021-01-14 | $15,000 |
| 2021-02-15 | $134,284 |
| 2021-02-15 | $206,590 |
| 2021-08-17 | $123,585 |
| 2021-08-17 | $80,330 |
| 2022-01-10 | $43,479 |
| 2022-01-10 | $66,890 |
| 2022-05-04 | $216,365 |
| 2022-11-10 | $9,750 |
| 2022-11-10 | $15,000 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2022-05-04 | 78 |
What is in the Neighborhood
- The closest city is Germantown which is 1.1 miles away and has a population of 19,993 (small town).
- The average income is $86,569, which is very high compared to other zip codes.
- Weather
- High Temperature: 74
- Low Temperature: 22
- Average Temperature: 48.8
- Day Breakdown: The area gets 130 days of rain, 56 days of snow and 177 days of sun
- Precipitation: 1.8 inches a year
- The crime rate is 3.24 per 100 people which is average compared to other cities.
- Violent Crime: 0.25 incidents per 100 people
- Property Crime: 1.8 incidents per 100 people
- Drug-Related Crime: 0.67 incidents per 100 people
- The average life expectancy in zip code is 79.86 years old, which is high compared to other zip codes.
Click the button above to explore the neighborhood
Supermarkets
Pick 'n Save
0.9 miles awaySendik's Food Market
1.1 miles awayWalmart Supercenter
1.6 miles awayCostco
2.1 miles awayPick-n-Save, Super
4.3 miles awayNone Found
Bus Stations
Venture Court
10.2 miles awayBanks
Associated Bank
0.7 miles awayChase
1.1 miles awayLandmark Credit Union
1.6 miles awayWells Fargo
1.9 miles awayBMO Harris Bank
3.6 miles awayHospitals
Froedtert Menomonee Falls Hospital
3.5 miles awayWheaton Franciscan Healthcare
8.6 miles awayAscension Columbia St. Mary's Hospital Ozaukee
10.0 miles awayFroedtert West Bend Hospital
10.1 miles awayAscension Elmbrook Hospital
10.8 miles awayPharmacies
Walgreens
1.1 miles awayPick-n-Save
4.4 miles awayCVS Pharmacy
8.3 miles awayAdvanced Pain Management
10.0 miles awayFroedtert Prescription Center
10.2 miles awayDentists
ForwardDental
8.9 miles awayDr. Timothy E. Hartley, DDS
11.0 miles awayFox Point Dental Studio
11.1 miles awayATI Physical Therapy
12.9 miles awayAspen Dental
12.9 miles awayParks
Alt Bauer Park
0.4 miles awaySchoenlaufen Park
0.6 miles awayHaupt Strasse Park
0.9 miles awaySpassland Park
1.2 miles awayFiremens Park
1.3 miles awayPlaces of Worship
Saint Francis of Assisi Parish
15.2 miles awaySpiritualist 'Son of Grace' Congregation - Church
15.2 miles awayNew Holy Ghost Tabernacle Baptist Church
15.2 miles awayFaithful Mission Pentecostal Church of Holiness
15.3 miles awaySaint John's Lutheran Church
15.4 miles awayShopping
Mayfair Mall
11.1 miles awayBayshore
12.4 miles awayBrookfield Square
12.5 miles awayJCPenney
12.8 miles awayHobo
13.9 miles awayCulture
Falls Patio Players
2.7 miles awayCedarburg Performing Arts Center
8.6 miles awayCedarburg Cultural Center
8.9 miles awayThe Pink Llama Gallery
8.9 miles awayOzaukee Art Center
9.1 miles awayRestaurants
Kurt Schilt Deli
0.6 miles awayChina Kitchen
0.6 miles awayQuilted Bear
0.8 miles awayMama Mia's Germantown
0.8 miles awayRobert's Frozen Custard
0.9 miles awayGet exact pricing & check availability
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