Vintage at Snowberry

The reviews for this senior living facility present a mixed picture of resident experiences. Many residents praise the staff for being polite, helpful, and professional. The office staff, in particular, receives commendation for their kindness and efficiency. The facility itself is described as having spacious apartments and being a generally nice and safe place to live, with specific mentions of its cleanliness and proximity to amenities like churches.

However, concerns have been raised about the safety and maintenance of the property. One resident, who has lived there for almost twelve years, reports a decline in safety, with incidents of attempted break-ins, cars being broken into, and an increase in the rat and bee populations. The same resident also laments the destruction of milkweed plants, essential for the survival of monarch butterflies. The entrance gate has been broken for two months, raising concerns about security, especially during the holiday season.

Residents have suggested improvements such as the installation of elevators, more handicap parking, and the creation of a small dog park. One resident mentions the inconvenience of the distance from the parking garage to their home, suggesting a need for a shortcut or easier access, especially when carrying heavy items.

On the service side, the maintenance team, including a technician named Pete, is praised for their prompt and professional response to service requests. The assistant manager, Alisa, is highlighted for her helpfulness, kindness, and for making a positive impact on residents' lives, including assistance with joining a food program.

Overall, while there are areas for improvement, particularly in terms of safety and accessibility, the facility is appreciated for its staff, living conditions, and community atmosphere.