Villas At Zaragosa

Negative Reviews:

• Several visitors and residents experienced rudeness and unhelpfulness from staff, particularly mentioning issues with tours not happening as scheduled and poor communication.
• Complaints about the maintenance team being aggressive and unprofessional, including an incident involving a moving company being harassed during a job.
• Many reports of excessive and unjust charges, including security deposit disputes and accusations of the complex finding reasons to charge residents more.
• Concerns over cleanliness, with specific mentions of dog feces not being cleaned up around the property.
• Issues with parking, including lack of available spaces for residents and aggressive towing policies.
• Complaints about the property manager's attitude and lack of empathy, particularly in handling security and maintenance issues.
• General dissatisfaction with the value for money, citing outdated appliances and high rent for the quality of the living space.

Positive Reviews:

• Some residents appreciate the location, cleanliness, and maintenance of the apartments.
• Positive experiences with staff, particularly with a team member named Amanda, who was noted for going above and beyond in her service.
• Recommendations from some residents who find the complex comfortable, conveniently located, and well-managed.

Mixed Reviews:

• While some reviews praise the staff for their helpfulness and professionalism, others strongly criticize particularly the property manager for rudeness and poor management.
• The complex received both recommendations for its location and amenities and warnings to avoid due to management and maintenance issues.