Villas At Green Valley, Villa C

The reviews for The Villas at Green Valley show a mix of experiences. Some reviewers express severe dissatisfaction, citing unprofessional behavior, lack of skilled care, and even neglect and abuse. Concerns include poorly trained staff, mismanagement, and failure to administer medication properly. There are alarming claims of residents being exposed to COVID-19 and a high mortality rate in one of the villas.

Conversely, many reviews praise the facility, highlighting its beautiful setting, caring and professional staff, and the quality of care provided. Positive experiences include effective management, clean and well-maintained premises, and a variety of activities and programs for residents. The staff's kindness and dedication to making residents comfortable and happy are frequently mentioned. Some reviews specifically commend the facility for its handling of the challenges posed by COVID-19, ensuring residents' safety and well-being.

Several reviewers appreciate the community's efforts in engaging with families and volunteers, such as the Adopt a Senior holiday program. The facility's responsiveness and support during the process of moving in a family member are also noted positively. Some reviews express gratitude for the compassionate care provided to hospice residents and their families during difficult times.

Overall, while there are serious concerns raised by some, many reviews reflect satisfaction with the care and environment at The Villas at Green Valley, recommending it for those seeking assisted living and memory care services.