Villagio Of Oklahoma City

Many reviews highlight the professionalism, friendliness, and attentiveness of the staff at Villagio Senior Living. Families appreciate the clean facilities, the quality of care in the memory care unit, and the efforts to keep residents safe during the pandemic, including regular updates and virtual visits.

Several reviewers express gratitude for the extra mile staff go to ensure residents' happiness and comfort, mentioning the good food, engaging activities, and the beautiful environment. The activity director receives special mention for keeping residents busy and happy.

However, there are concerns about staffing levels on the memory care side, with some feeling that there are not enough workers to provide adequate care. Complaints include issues with meal variety and quality, as well as a lack of proactive assistance for residents with dementia.

One review criticizes the facility for its handling of employee health issues and alleges racism and lack of compassion towards staff. Another serious complaint discusses neglect, poor hygiene, dietary issues, and a lack of stimulation for residents, claiming that concerns were not adequately addressed by management.

On a positive note, many families report being very happy with their decision to choose Villagio for their loved ones, praising the community's activities, meals, and overall care. The welcoming and caring approach of the staff towards both residents and their families is frequently mentioned, with one family highlighting the compassionate support they received during a relative's end-of-life care.

Overall, while many reviews praise Villagio Senior Living for its care, environment, and staff, there are significant concerns about certain aspects of care and management that potential residents and their families may want to consider.