Village Park Of Alpharetta

Positive Reviews:

• Many reviewers praise the welcoming and inclusive community, highlighting the kind and friendly residents.
• Staff are often described as awesome, patient, attentive, and compassionate, contributing to a positive environment.
• The facility is noted for its beautiful and clean premises, with good management and high-quality construction.
• Activities and food receive high marks, with many residents and their families enjoying the meals and diverse activities offered.
• Several reviews mention the excellent care provided, especially during residents' final days, and the supportive nature of the staff.
• Some residents appreciate the independent living options, like private bungalows, and the sense of support and security from the staff.

Negative Reviews:

• Issues with maintenance, such as unresolved leaks, have been reported, raising concerns about potential health hazards.
• Financial and administrative responsiveness is criticized, with some mentioning unreturned deposits and unanswered emails.
• Staffing problems and poor morale among the team are highlighted, with calls for management changes to improve care and operations.
• Specific complaints about the memory care unit include rude staff and neglectful behavior towards residents.
• A few reviews mention the need for more visitor parking and suggest improvements in staff training and accountability.

Mixed Feedback:

• While many reviews celebrate the community and staff, some call for better leadership and express concerns over specific staff members' attitudes and professionalism.
• Some employees share positive work experiences and personal growth opportunities, contrasting with others who faced challenges or dismissal.